Safety Management Systems

1. Safety Management Systems A Transport Canada Civil Aviation Program Update

2. Presentation Objectives • Describe the elements of a safety management system • Certification activities • Transport Canada’s approach to managing human error • Status of SMS in Civil Aviation

3. SMS COMPONENTS • Safety Management Plan • Documentation • Safety Oversight • Training • Quality Assurance • Emergency Response Plan

4. Safety Management System Process Flow Initial Risk Assessment • (REACTIVE) • REPORTS • Hazards • Incidents • Accidents • Data base • Risk Analyses • (PRO-ACTIVE) • SAFETY ASSESSMENT • Audits • Policy and Procedures Assessment • Hazard Identification Database • Information • Dissemi- • nation • Trend analysis • Safety bulletins • Report distribution No Action Further Investigation Second Risk Assessment No Action Determine Root Cause Determine and Implement Corrective Action Monitor Corrective Action Correct Confirmation of Corrective Action – Quality Assurance System Evaluation

5. The Accountable Executive • "Accountable executive" means the person having financial and executive control over an entity that is subject to these regulations.

6. The Accountable Executive • The accountable executive is thecertificate holder or the certificateholder’s representative. • Single executive for all certificates held by organization (AOC, FTU, AMO, AEO, ATO etc..).

7. Company-wide understanding of human performance & error Human Factors Training Transport Canada’s Philosophy A three layered approach Accountability- responsibility upper management Accountable Executive Safety Management System Systemic Approach to Safety

8. Initial Certification Activities • Air Transat • Air Canada

9. Branch NPAs Guidance Material Other Aircraft Certification Discussion point at CARAC Feb, 2003 Maintenance & Manufacturing Other areas (TBD) CARAC September 2003 CAR 705/704 Complete, updates February 2003 SMS Conference Toronto September 2003 Commercial & Business Aviation Other areas (TBD) CARAC September 2003 CAR 705/704 Complete, updates February 2003 General Aviation CARAC June 2003 Draft Aerodrome Safety Accepted CARAC April, 2003 Consulting with industry on needs Air Navigation Services and Airspace CARAC April 2003 Regulatory Services Accepted CARAC April 3, 2003 Civil Aviation SMS Program Status

10. Checklists/Guidance Material • Initial certification, manual and audit checklists available by the end of the year • Guidance material updated in 2003 • CASI Training program November 2003

11. Part I Regulatory Requirements • Standardised definition of SMS • Three basic requirements: • A comprehensive corporate approach to safety; • An effective organization to achieve safety; and • Systems to achieve safety oversight.

12. Aeronautics Act Amendments • Protection of data submitted through SMS • Protection of data submitted to a Voluntary reporting program • Status update of amendments

13. Lessons Learned • Many required components are in place today • Some are fragmented and compartmentalized. • Must be integrated to ensure a cohesive approach to safety. • SMSis a big task • Not only for regulatory compliance but also for safety and good business sense. • SMS is not built overnight. • Don’t try to build the entire system at one time. • Safety is a principle we cannot afford to compromise as we owe it to the traveling public.

14. Lessons Learned • Shift in culture • Training • Right tools