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New Frontiers in Leadership: Ten Keys to Success. William H. Turnquist, CFPIM Central Washington University October 27, 2002. Introduction. Leaders motivate themselves and others to do things they once thought impossible Diverse and dynamic work environments

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New frontiers in leadership ten keys to success l.jpg

New Frontiers in Leadership: Ten Keys to Success

William H. Turnquist, CFPIM

Central Washington University

October 27, 2002


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Introduction

Leaders motivate themselves and others to do things they once thought impossible

  • Diverse and dynamic work environments

  • Need for more leaders with new skills

  • Systematic process based on “Ten Keys”


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Leadership History

  • Traits

  • Behaviors

  • Theories

  • Situations

  • Processes


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The Changing World of Business

“We are entering (actually in) a world where the old rules no longer apply” – Philip Sanders, Rising Sun

  • Local markets global markets

  • Market dominance cutthroat arenas

  • Technology hoarding rapid transfer

  • Producer driven consumer driven

  • Mass production mass customization

  • Loyal customers fickle customers


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A Changing Environment

  • Greater speed and less clarity

    • Still photos  video tapes  fast forward

  • Less time to absorb change

  • Not a question of “If?”, but rather “When?” and “How fast?”!!

    Organizations that fail to change will surely fail


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Leaders Overcome Resistance to Change

Rational or Not?

  • We’ve always done it this way!!!!!

  • Our place is different

  • I don’t see the connection

  • We tried that back in 1957--didn’t work!!

  • Where’d you dig that one up?!!

  • That will take two years to test

  • It’s against company policy

  • Engineeringwon’t approve it ..........AND ON, AND ON!


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Leaders vs. Managers

“You can manage things, but you must lead people”- H. Ross Perot

  • Managers

    • Transactional

    • Plan, organize, control

  • Leaders

    • Transformational

    • Motivate, inspire, change


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Encourage

Empathize

Direct

Inspire

Focus

Ask

Listen

Reward

Dream

Challenge

Sympathize

Communicate

Reinforce

Mentor

Appreciate

Trust

Clarify

Be Passionate

Be Honest

Be Human

What Great Leaders Do!!


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The Changing Role of Leadership

  • “Top Dog” vs. “Everyman”

  • Then vs. now

  • Structure vs. flexibility

  • Silos vs. teams


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The New Leadership Paradigm

  • What we need is not necessarily better leaders, but more of them.

    The Ideal - Everyone at every

    level is a self-leader


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Leadership Principles – The Five C’s

  • Confidence

  • Clarity

    • Envision => vision

    • WIIFMTU

  • Communication

    • Frequent, open, honest


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Getting the Message Right???


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Getting the Message Right???


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Leadership Principles – The Five C’s

  • Confidence

  • Clarity

    • Envision => vision

    • WIIFMTU

  • Communication

    • Frequent, open, honest

  • Commitment

    • Stay the course


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Leadership Principles – The Five C’s

  • Confidence

  • Clarity

    • Envision => vision

    • WIIFMTU

  • Communication

    • Frequent, open, honest

  • Commitment

    • Stay the course

  • Cohesion

    • Lead, follow, or get out of the way


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The Leadership Vision

  • See the future

  • Define the path to the future

  • Encourage others in pursuit of the future

    No rejects!! No rejects!! No rejects!!

    – Tom Melohn, CEO of North American Tool and Die


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The Leadership Vision –Ten Keys to Success

  • Be a Big Thinker and Create Opportunities

  • Be Farsighted and Look to the Future

  • Be Creative and Think at the Edge

  • Be Ethical, Honest, and Empathetic

  • Take Action and Get Things Done


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The Leadership Vision –Ten Keys to Success

  • Be Flexible and Become a Change Master

  • Don’t Make or Accept Excuses

  • Empower Others–Build Commitment and Trust

  • Continually Improve Your Skills

    And above all else..…

  • Be Enthusiastic and Have Fun!!!


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Key # 1 -Be a Big Thinker and Create Opportunities

The captain must continue to see (and forge on to) the new world, even when the crew wants to sail home.


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Key # 2 - Be Farsighted and Look to the Future

If you don’t know where you’re going, you will wind up somewhere else

– Yogi Berra


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Key # 3 -Be Creative and Think at the Edge

Discovery consists of looking at the same thing as everyone else and thinking something different– Albert Szent-Gyorgyi

Discoveries are often made by not following the instructions, by going off the main road, by trying the untried– Frank Tyger


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Creativity in Action???


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Creativity in Action???


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Creativity in Action???


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Key # 4 – Be Ethical, Honest, and Empathetic

Leaders

Followers


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Key # 5 -Take Action and Get Things Done


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Key # 6 - Be Flexible and Become a Change Master

Blessed are the flexible for they shall not be bent out of shape!


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Key # 7 - Don’t Make or Accept Excuses

Avoid the “Not My Job” Syndrome


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Key # 8 – Empower Others–Build Commitment and Trust


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Key # 9 - Continually Improve Your Skills


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Key # 10 - Be Enthusiastic and Have Fun!!!


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Systematic Leadership Development

  • Before You Begin

    • Leadership desire and ability

    • Self-assessment/SWOT

    • “Skills gap” analysis


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Systematic Leadership Development

  • The Starting Point – Self-leadership

    Even if you never lead others, you can be more successful by “leading” yourself

    • Apply the 10 keys to yourself and your activities

    • Personal strategic plan


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Systematic Leadership Development

  • Building Your Skills – Tools

    • Literature

    • Formal training

    • On-the-job training

    • Observation of leaders

    • Mentors


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Systematic Leadership Development

  • Building Your Skills – Opportunities

    • At work –

      • Projects

      • Team facilitation

      • “Volunteer” activities

    • Away from work

      • Coaching

      • Community activities

      • School activities


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Leadership – A Final Reminder

From This - To This!!!


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Session Evaluation

William H. Turnquist, CFPIM

Session number: A-03 - “New Frontiers in Leadership: Ten Keys to Success”

Please return your completed session

survey to the room monitor or the

collection boxes located near the exit.


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