Tools for Innovation: Lateral Benchmarking . Jonathan Weaver UDM Mechanical Engineering Department [email protected] References. Lateral benchmarking or ... what Formula One taught an airline . Murdoch, Adrian , Management Today, 11/01/1997 www.wikipedeia.com
Imagine our surprise on an inventive excursion this weekend to discover that weavers in the 1800s used a device, looking suspiciously like a computer punch card on looms to weave a variety of colors into patterns. The binary system used on these old-fashioned looms is basically the same one employed in computer science!
“Dallas-based Southwest Airlines used to have a problem. Most of its aircraft were on the ground between flights for an average of 40 - expensive - minutes. Although it had benchmarked its refueling processes against other airlines, it found it was already one of the leaders. Some sort of quantum leap for improvement was needed, so it looked outside the airline industry for the most efficient refuelers in the world - Formula One racing. Adopting the turnaround processes used during pit stops, Southwest Airlines can now refuel an aeroplane in 12 minutes.”
Lateral benchmarking or ... what Formula One taught an
airline. Murdoch, Adrian , Management Today, 11/01/1997