Introduction to Work Group 4
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Gate Keeping at National and Sub National Level – the Role of the State Angela Taylor, Oxford Policy Management PowerPoint PPT Presentation


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Introduction to Work Group 4. Gate Keeping at National and Sub National Level – the Role of the State Angela Taylor, Oxford Policy Management. Key resource persons. Technical Resource: Ms. Vesela Banova, Deputy Director, State Agency on Child Protection, Bulgaria Rapporteur:

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Gate Keeping at National and Sub National Level – the Role of the State Angela Taylor, Oxford Policy Management

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Title of presentation

Introduction to Work Group 4

Gate Keeping at National and Sub National Level – the Role of the State

Angela Taylor, Oxford Policy Management


Key resource persons

Key resource persons

  • Technical Resource:

    Ms. Vesela Banova, Deputy Director, State Agency on Child Protection, Bulgaria

  • Rapporteur:

    Ms. Carolyn Hamilton, Director, Children’s Legal Center, Essex University, UK


Purpose of the working group

Purpose of the working group

Focus on system reform

Explore the different components, regulators, and processes that inform gate keeping.

Gate keeping - establishment of control and other mechanisms facilitating the flow of service users within the system and assuring the quality of services.

Service quality - assessed in terms of the satisfaction of users, best interests harmonised with equitable distribution (among regions and localities) of the available State and other resources.


Topics

Topics

Topics will be focused on:

  • Good practices;

  • Lessons learned; and

  • Concepts, methodologies and tools.


Agenda

Agenda

  • Topic I: Assuring service quality and controlling systems performance

    presentations Ms. Veesla Banova and Ms. Angela Taylor

    Discussion

  • Topic II: Quality assurance through improvement of data base and measurement tools

    • Presentation Mr. Muhamet Gjocaj, Ms. Elena Tudor, and Ms Bojana Rozman

    • Discussion

  • Summing –up and recommendations


Expected outcomes key conclusions and recommendations

Expected Outcomes Key Conclusions and recommendations

  • Identify key stumbling blocks. What is not currently functioning well and why? What are the barriers to ensuring effective gate keeping and quality of services?

  • Identify good practice and lessons learned?

  • Determine long term strategic solutions – What needs to happen in the longer term to overcome these current problems?

  • Identify specific next steps – What can we do immediately?

  • Identify what issues/questions we can not answer here which need further examination?


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