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Role of a Trainer

Role of a Trainer . Emerging Trainer Role. The new role of the trainer includes: Knowing more and more about peoples learning styles. Training line managers how to train. Guiding executives in establishing strategic directions for the organization.

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Role of a Trainer

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  1. Role of a Trainer

  2. Emerging Trainer Role The new role of the trainer includes: • Knowing more and more about peoples learning styles. • Training line managers how to train. • Guiding executives in establishing strategic directions for the organization. • Facilitating process improvement and/or teaching line managers how to do it. • Constantly being in touch with employees and work processes and be aware of their skill needs. • Acquiring in-depth knowledge of the organization and its mission/goals. • Knowing information technology and explore the use of electronic training opportunities, including development of multi-media training programs (where feasible and appropriate). • Entrench training as an integral activity in the organization. • Facilitate problem-solving teams. • Help managers to think through performance and solve them either through training or otherwise. • Help trainees to think over their jobs.

  3. New Skill Requirements The new role of the trainer calls for new skills which include: • Listening • Negotiating • Coaching • Facilitating small group interaction • Awareness of different learning styles. • Measuring and evaluating • Strategic planning • Problem solving • Facilitating organizational change and • Communication Skills

  4. Factor to be considered In performing these activities the trainer has to consider four basic factors namely: • Subject matter expertise • Andragogical knowledge and skills • Communication skills • Personal traits and qualities

  5. Subject matter expertise: • An Instructor/trainer needs to possess the technical knowledge of the subject which is referred to as Job Knowledge. • Apart from this the trainer needs to possess a broad knowledge of the organization, the general rules, regulations and policies. Job skills which include the ability to operate various equipment’s and tools where relevant, should also be present in a trainer. • The ability to select between variety of instructional methods, skills to guide trainees and counsel them - all form a part of this skill.

  6. Andragogical knowledge and Skills: This includes some formal qualification coupled with an understanding of the principles of adult learning and motivation.

  7. Communication Skills • A good communicator (both in oral and written) is an asset to any trainer. • Questioning, explaining, listening, illustrating and preparing training material demand very high communication skills.

  8. TRAINER LIKE QUALITIES (TLQ)(ILLUSTRATIVE) • ROLE MODEL *FLEXIBLE • COMMUNICATION SKILLS *CHANGE AGENT • SUBJECT EXPERTISE *VALUE DRIVEN • ENABLER *COMPETENT • MENTOR *TOLERNT • DEVELOPER *PATIENT • LEARNER *INNOVATOR • COACH *POSITIVE THINKER • NEGOTIATER *PURPOSE DRIVEN • LISTENER *DEMONSTRATOR OF INTEGRITY • EMPATHY *CONFIDENT • HIGH PERFORMER *RESOURCEFUL • & HIGHLY MOTIVATED • DISCIPLIENED *WILLING TO DO EXTRA WORK • TEAM – BUILDER & VISUALISER *POSITIVE ATTITUDE

  9. TRAINER UNLIKE QUALITIES (TUQ) (ILLUSTRATIVE) • ARROGANT * BLAMING OTHERS FOR ALL THAT IS BAD • EGOIST * INFLEXIBLE • INDIVIDUALISTIC APPROACH * IMPULSIVE • MONOPOLY OF WISDOM * ABRASIVE • SECRETIVE * SHIRKER • FRUSTRATED * DEMOTIVATOR • STATUSQUOIST * ALOOF • REACTIVE * AGGRESSIVE • DRIVEN BY “NO-RISK SYNDROME” • PUTTING OTHER DOWN • TAKING CREDIT FOR ALL THAT IS “GOOD” • EXERCISE: IDENTIFICATION OF POTENTIAL TRAINERS

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