Recognize and deal with customer turnoffs. Customer Turnoffs. As a customer, client, patient, etc…what are some of your turnoffs? According to statistics very common customer turnoffs may be; Being ignored, receiving rude or indifferent service Having to wait too long
A satisfied customer may not necessarily be a loyal, motivated or repeat customer.
A bad service experience may push the customer over the edge and lean them towards becoming a DISSATISFIED CUSTOMER.