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The State of HCI at Cognos

The State of HCI at Cognos. Scott McEwen scott.mcewen@cognos.com Director, Cognos User Interface Design. About Cognos…. An international corporation headquartered in Ottawa World leader in Business Intelligence Sold over 2 million licenses in 120 countries High growth rate

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The State of HCI at Cognos

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  1. The State of HCI at Cognos Scott McEwen scott.mcewen@cognos.com Director, Cognos User Interface Design

  2. About Cognos… • An international corporation headquartered in Ottawa • World leader in Business Intelligence • Sold over 2 million licenses in 120 countries • High growth rate • 20+ new hires per week world wide; 2500+ employees • 20+ member UI team • New usability lab • Commitment for HCI • UI team at an influential position with close interaction with Product Management and Development

  3. Opportunities at Cognos • Positions • UI Architect • Defines the broad UI structure, navigation and interaction strategy • UI Designer • Creates detailed UI design and layout for highly usable products • Usability Specialist • Conduct usability evaluations, focus groups, web-based surveys • Management • More as the group expands • Design • Building products using exciting, bleeding-edge technologies – Web, Wireless, B2B, CRM, Agents and Alerts

  4. What Skills is Cognos Looking For? Start Architecture Code start Beta Release Requirements Analysis Functional specs Code freeze • Audience and task analyses • Concept prototyping • Concept verification • Workflow • UI Architecture • Low and high-fidelity prototyping • Detailed design • UI specifications • Usability evaluations

  5. Missing/Hard to Find Skills • A balance between HCI and Computer Science skills • Knowledge of the software development process • Technical competence • Negotiation/communication skills • Working in teams • Graphics/screen layout

  6. How Do People Get HCI Skills? • HCI-related programs at Universities (e.g., CURE) • Co-op, internships • On-the-job training, mentoring • Technical training, HCI courses, conferences • HCI presentations at CapCHI, UPA, Universities • HCI literature

  7. What is Cognos Doing? • Cognos-Carleton Funding • Lectures at Carleton product design course (49:405) and at Algonquin for a multi-media course • Presentations at CapCHI, UPA, TorCHI • Educational presentations at University recruiting visits • Soon: HCI lectures, workshops, tutorials from visiting HCI professionals

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