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Development Assistance and the Way Forward: A World Bank Perspective. WSIS Parallel Event: Financing and Measuring the Information Society Tunis, November 15 Pierre Guislain Global ICT Department World Bank Group. Outline of presentation. The need for good ICT statistics

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Development Assistance and the Way Forward:A World Bank Perspective

WSIS Parallel Event: Financing and Measuring the Information Society

Tunis, November 15

Pierre Guislain

Global ICT Department

World Bank Group

Outline of presentation

  • The need for good ICT statistics

  • World Bank assistance programs for statistical capacity building

    • Trust Funds/STATCAP/International Household Survey Network

    • World Bank Lending projects with ICT M&E component

    • International databases

  • The way forward

  • 2

    The need for good ICT Statistics

    Who need good statistics?

    • Good quality national ICT statistics are needed to “manage for results”

      • Developing countries― manage their ICT development strategies and report progress to their citizens

      • Development partners― increase the effectiveness of their ICT aid programs

      • Researchers—analysis for impartial intellectual input to policy making

      • Civil society― increase accountability of public agencies

      • The private sector‒ plan ICT investments and make markets work


    Why need good statistics?

    • Poor quality data offers an incomplete picture of ICT development goals that could be misleading for policymakers and development experts

    • Good quality data is good guidance and can be linked to action-oriented indicators that can be pursued in future ICT projects

    • Many internationally agreed ICT indicators are still very broad – as statistical capacity improves, indicators should become more defined and specific, easier to measure, and easier to apply in policy making


    Africa has Highest Connectivity Costs in the World

    Cost of Leasing an E1 Half Circuit (2MB) (US$)

    Price of 20 hours of Dial-up Internet (US$)

    Source: World Bank analysis based on TRAI and Telegeography research, September 2005

    Source: World Development Indicators, 2003

    Overall statistics capacity is still low in developing countries.

    Snapshot of statistical capacity measures


    But, sustainable statistical capacity is possible in low income countries

    WB stat cap index


    Existing World Bank Assistance Programs

    Trust Funds

    • WB supports preparation of National Strategies for the Development of Statistics (NSDS) through Paris21 and the Trust Fund for Statistical Capacity Building (TFSCB).

    • In countries where improvements in ICT measures are a priority, the NSDS should reflect that.


    …promoting strategic planning andincrease financing

    Trust Fund for Statistical Capacity Building (TFSCB)—mainly to fund NSDS which sets priorities in the national statistical system. Agencies that measure ICTs need to participate in the country’s process of setting statistical priorities

    STATCAP—A new lending program to support more efficient and effective statistical systems in developing countries—can be used for overall statistical improvement or for the ICT statistics if a country’s national statistical system deems it a priority area


    WB ICT Lending Projects strengthening ICT statistical capabilities (1/3)

    Tunisia ICT Development Project (2004)

    Overall Project Objective:

    Support ICT institutional and sector reforms

    Develop e-Government applications and improving e-security

    Promote the development of the private sector

    M&E Approach:

    Ministry of Communication Technologies and Transport established a M&E department whose functions extend beyond this WB project

    Strengthened the capacity of the Statistical and Economic Unit including the ability to identify key indicators for the ICT sector

    Key Indicators (examples):

    Number of new licenses in the VSAT and data transmission segments

    Increased requests by private sector and citizens submitted through the new e-government services


    WB ICT Lending Projects strengthening ICT statistical capabilities (2/3)

    Vietnam E-Government Project (2005)

    Overall Project Objectives:

    Strengthen ICT technical and regulatory capacity

    Enhance ICT awareness and usage in the private sector

    Build sustainable and replicable models for online public service delivery and communications through e-applications

    M&E Approach:

    Modernization of the General Statistical Office (GSO) for general statistical capacity building

    A major component devoted to a comprehensive M&E system of the National ICT Strategy

    Key Indicators (examples):

    GSO linked to provincial offices for data collection, flow and dissemination

    Launch of e-services and lowered administrative transaction costs

    Evidence of user satisfaction and visits to local government websites


    WB ICT Lending Projects strengthening ICT statistical capabilities (3/3)

    e-Ghana Project (2006)

    Overall Project Objective:

    Generate increased employment in IT-Enabled Services (BPO) sector

    Enhance efficiency, transparency and accountability in government

    Improve access to e-capabilities for citizens and businesses

    M&E Approach:

    Participatory and results based

    Integrated multi-donor M&E approach using compatible methodologies

    Key Indicators (examples):

    Annual increase in employment generated in the ICT sector

    Time and cost savings by citizens accessing e-government applications online

    Percent of rural population in targeted districts have access to and uses e-services


    International Databases:World Bank Country-level ICT Database

    Over 500 indicators from sources including the ITU, UN, UPU, WEF and the World Bank

    Many are time-series data starting from around 1975

    Over 40 ICT sector structure indicators including level of competition in mobile and Internet service provider

    Data are displayed in ICT at-a-glance country tables available on the World Bank website

    Database currently has limited ICT survey data that would give more insight to ICT usage and impacts


    International Databases:Household Survey Network

    • Coordination of survey planning—web-based information system on planned surveys

    • Harmonization of concepts and methods—harmonize or develop new questionnaire modules

    • Central survey catalogue—WB to host & maintain

    • Searchable to find surveys with ICT questions

    • Survey Data Dissemination Toolkit & Handbook—Paris21’s “How to” notes & OECD “Handbook on metadata reporting…”

    • Website at


    The way forward

    World Bank stands ready to increase support

    • World Bank recognizes the relevance and importance of ICT statistics in its results measurement agenda

    • Support through grants (TFs), investment projects and advisory services

    • Instruments can be used together to support public-private partnerships

    … to improve ICT data and capacity


    1. Continue to raise awareness among policy makers on the importance of statistical indicators for monitoring ICT policies and carrying out impact analysis.  

    2. Conduct technical workshops at the regional level to exchange national experiences and discuss methodologies, definitions, survey vehicles and data collection efforts in the area of ICT. 

    3. Assist statistical agencies in developing countries in their ICT data collection, analysis and dissemination efforts, including the development of national databases to store and analyze survey results.

    4. In collaboration with partners, continue development of a global database of ICT indicators and make it available on the World Wide Web.


    Development Assistance and the Way Forward:A World Bank Perspective

    Thank you.

    Pierre Guislain

    Global ICT Department

    World Bank Group

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