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Design Science Study

Design Science Study. Cordless Telephone - Task 2.iii: “Add a number to the phonebook”. Observation Layout. Device: Olympia OL2400. Sequence: ◄ ▼ 18 ◄ ▼ ◄ # ◄ #A ◄ 2 ► ▼ 3 ◄ ► 2 ◄ 2 ▼ 2 ▲ 2 ► 3. Task: Add an entry into the phonebook.

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Design Science Study

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  1. Design Science Study Cordless Telephone - Task 2.iii: “Add a number to the phonebook”

  2. Observation Layout

  3. Device: Olympia OL2400

  4. Sequence: ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 Task: Add an entry into the phonebook.

  5. Sequence: Subject attempts to add an entry ◄▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  6. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  7. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  8. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  9. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  10. Sequence: Subject attempts to add an entry ◄ ▼18◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  11. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  12. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄# ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  13. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  14. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  15. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ #◄#A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  16. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  17. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  18. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 [Auditory Beep] The meaning of the beep is ambiguous and confuses the subject.

  19. Sequence: Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  20. Sequence:Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  21. Sequence:Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  22. Sequence:Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2►▼3 ◄ ►2◄2▼2▲2►3

  23. Sequence:Subject attempts to add an entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2►▼3 ◄ ►2◄2▼2▲2►3 “…Oh, wait that doesn’t work. I’ll just press cancel.”

  24. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  25. Sequence:Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  26. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3◄►2◄2▼2▲2►3 “…Oh, hmm, uhh...” When prompted for a number again, the subject decides to check for her previous entry instead of re-entering the information

  27. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  28. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 “…I just pressed cancel 2 times because I wanted to get out of there.” “…and I think it worked.”

  29. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 “Oops”

  30. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 “Um”

  31. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  32. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3 “…so this is the number that I stored.” Subject realizes that the task was completed successfully.

  33. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  34. Sequence: Subject attempts to locate possible stored entry ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  35. Sequence:Subject exits to home screen ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  36. Sequence: Subject exits to home screen ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

  37. Sequence: Subject exits to home screen ◄ ▼18 ◄ ▼ ◄ # ◄ #A◄2 ► ▼3 ◄ ►2◄2▼2▲2►3

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