Global JPO Workshop on Capacity Development
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Global JPO Workshop on Capacity Development Tbilisi, Georgia 25 th to 29th September 2006 Capacity Development Group (CDG/BDP) OHR/ JPO Service Centre Georgia Country Office OHR/Learning Resources Centre (LRC). Learning for what?. Build Capacity. Enhance Performance. Achieve Desired Results.

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Learning for what

Global JPO Workshop on Capacity DevelopmentTbilisi, Georgia25th to 29th September 2006Capacity Development Group (CDG/BDP)OHR/ JPO Service CentreGeorgia Country OfficeOHR/Learning Resources Centre (LRC)


Learning for what

Learning for what?

Build Capacity

Enhance Performance

Achieve Desired Results


Learning recall matrix

Learning

or task

Learning Recall Matrix

Told,

Shown

& Experienced

Told

“How to”

Told &

Shown

72%

Recall after

3 Weeks 70%

85%

32%

65%

Recall after

3 months 10%


Factors contributing to our learning strategy

UN Reforms

Individual Staff Learning Needs

Organization Priorities & Management Review

CO/ Whole Office Learning Plans

HR Strategy

UNDP Learning Strategy

Regional Bureau Learning Priorities

Organization Mandate & Priorities

Clients’ Needs & Demands

Academic Institutions

Corporate Universities

Global Organizations

Global Best Practices in Learning

Factors Contributing to our Learning Strategy

(Input Model)


Learning for what

Knowledge Management-Learning continuum

Universal Access to Learning

(including World Campus)

Learning Incentives

UNDP Learning Strategy

Leadership Development

Integrated Learning Framework

Role Based Curricula

End-to-End System Integration

Blended Learning Solutions

Outputs of our Learning Strategy

(Output Model)


Learning for what

Learning-Knowledge Management continuum

Four Primary Role-based Curriculum Domains

Four Level Practice Path Architecture

Programme

Management

Operational/

Professional

Practice &

Advisory

Coordination

Universal Access to Learning

(including World Campus)

Universal Access to Learning

Learning Incentives

Community (to enhance awareness)

UNDP Learning Strategy

Practitioner

(to enhance

proficiency)

Leadership Development

Integrated Learning Framework

Specialist

(to enhance

subject -matter

expertise)

Role Based Curricula

End-to-End System Integration

Blended Learning Solutions

Leadership

(to enhance

Strategic focus)

Outputs of our Learning Strategy

(Output Model)

Universal Access to Learning for External Clients:

Other UN Agencies &

National partners of COs

(UNDP World Campus)

Internal UNDP Staff through

Integrated Learning Framework


Integrated learning framework for universal access to learning

Integrated Learning Framework for Universal access to Learning

Four Primary Role-based Curriculum Domains

Four Level Practice Path Architecture

Programme

Management

Operational/

Professional

Practice &

Advisory

Coordination

Community (to enhance awareness)

Practitioner

(to enhance

proficiency)

Specialist

(to enhance

subject -matter

expertise)

Leadership

(to enhance

Strategic focus)


Integrated learning framework for universal access to learning1

Integrated Learning Framework for Universal access to Learning

Four Primary Role-based Curriculum Domains

Four Level Practice Path Architecture

Programme

Management

Operational/

Professional

Practice &

Advisory

Coordination

  • Orientation to UNDP

  • Basic Security in the Field

  • Prevention of Harassment, Sexual Harassment & Abuse of Power

  • Gender Journey

  • ICDL

Community (to enhance awareness)

Practitioner

(to enhance

proficiency)

VDA Practioner level

  • Certification in:

  • Prince 2

  • Results based Prog. Management

  • Certification in:

  • HR

  • Finance

  • Procurement

Specialist

(to enhance

subject -matter

expertise)

Leadership

(to enhance

Strategic focus)


Strategic learning initiatives

Strategic Learning Initiatives …

Universal Access

  • UNDP, UN Agencies, UNSSC

  • VDA World campus for Development Community

  • LMS gateway

    Universal Access to Learning for External Clients:

    Other UN Agencies & National partners of COs

    (UNDP World Campus)

  • A win-win proposition for all:

    • Capacity Development of National partners: a key UNDP priority

    • Strengthen working relationships with partners: “Those who learn together, work together better!”

    • Revenue generation opportunity for us while our National Partners get highly valuable and context relevant learning opportunities at cost effective prices.


  • Learning for what

    Learning-Knowledge Management continuum

    Sabbatical and Case preparation

    CD Prep work:

    • EIU/Oxford Analytica

    • Coaching & mentoring

    • Shadow support

    Universal Access to Learning

    (including World Campus)

    Learning Incentives

    (2 to 4 weeks before joining)

    (3 to 4 years or on reassignment)

    Assessments & Coaching support for CDs

    Online Courses on LMS for CDs

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Date of Joining

    (3 to 9 months)

    (2 to 3 years)

    CD Induction Ws (case based)

    Thought Leadership Ws

    • Strategic planning

    • Change management

    • Results-based management

    • Team-building

    • People Leadership

    • Communication & Media skills

    • Innovation & Creativity

    • Democratic Governance

    • Poverty Reduction

    • Crisis prevention & recovery

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    Proposed Role based Curriculumeg: Country Director (CD)


    Proposal for role based curriculum eg country director cd

    Sabbatical and Case preparation

    CD Prep work:

    • EIU/Oxford Analytica

    • Coaching & mentoring

    • Shadow support

    (2 to 4 weeks before joining)

    (3 to 4 years or on reassignment)

    Assessments & Coaching support for CDs

    Online Courses on LMS for CDs

    Date of Joining

    (3 to 9 months)

    (2 to 3 years)

    CD Induction Ws (case based)

    Thought Leadership Ws

    • Strategic planning

    • Change management

    • Results-based management

    • Team-building

    • People Leadership

    • Communication & Media skills

    • Innovation & Creativity

    • Democratic Governance

    • Poverty Reduction

    • Crisis prevention & recovery

    Proposal for Role based Curriculumeg: Country Director (CD)


    Learning for what

    Learning-Knowledge Management continuum

    Universal Access to Learning

    (including World Campus)

    Blended Learning Solutions

    Learning Incentives

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    • Case-based Workshops

    • (face-to-face)

    • Collaborations with World class institutions

    • Assessment for Development

    • Coaching & Mentoring support

    • Action planning and follow up

    • Online Courses

    • VDA curricula (Instructor led on-line)

    • Self-paced web based courses

    • CD-Rom based courses

    • Modules on hand-held devices

    • Simulations and e-Gaming


    Learning for what

    Learning-Knowledge Management continuum

    Universal Access to Learning

    (including World Campus)

    End-to-End System Integration

    Learning Incentives

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    • Learning Management System (LMS)

    • Learning Content Management System (LCMS)

    • Knowledge Management Systems

    • Performance Management System (RCA)

    • Balanced Score Card/ MYFF reporting

    • Talent Management & Competency framework

    • Capacity Building tools

    • Practice Experience Map (PEM)

    • Interface with ERP data in ATLAS/ ICT


    Learning for what

    Learning-Knowledge Management continuum

    Universal Access to Learning

    (including World Campus)

    Leadership Development at all levels

    Learning Incentives

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    • Thought Leadership Seminars

    • Online Knowledge-based Courses

    • Sabbaticals

    Thought Leadership

    • Assessment for Development

      • 360 degree feedback

      • Leadership Style & Climate

      • Belbin Team Roles

      • Cultural Compass On-line (CCOL)

      • MBTI/ DISC

    • Coaching and Mentoring

    • Leaders teaching Leaders

    • Team based interventions

    Leadership of People & Organization

    Leadership for Development Results

    • Face to face Experiential workshops

    • Action learning Projects


    Learning for what

    Learning-Knowledge Management continuum

    Universal Access to Learning

    (including World Campus)

    Learning Incentives

    Learning Incentives

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    • Best Learning Team/ Learning Manager Awards

      • Innovation/ Creativity

      • Building capacity

      • Linking Learning to Results

    • Sabbaticals

    • Development assignments

    • Short-term details

    • Priority in premium Learning opportunities


    Learning for what

    Learning-Knowledge Management continuum

    Universal Access to Learning

    (including World Campus)

    Knowledge Management – Learning continuum

    Learning Incentives

    UNDP Learning Strategy

    Leadership Development

    Integrated Learning Framework

    Role Based Curricula

    End-to-End System Integration

    Blended Learning Solutions

    Outputs of our Learning Strategy

    (Output Model)

    Knowledge

    (Product)

    Learning

    (Process)

    • Leveraging Knowledge networks for experiences that can be codified into knowledge products

    • Thought Leadership Seminars

    • Benchmark with best practice organizations

    • Online Knowledge repositories

    • Sabbaticals to convert experience into Knowledge products


    New ohr lrc website enhanced access to learning products and services

    New OHR/LRC website: enhanced access to Learning products and services


    What s coming

    What’s coming?

    • New website to provide client friendly access to learning products and services including the LMS

    • Role based Blended VDA Tracks co-branded with prestigious Universities and Institutions like Columbia University & LSE

      • 5 core role relevant courses online instructor led

      • 4 optional self paced online courses

      • Online case study for application of learning

      • Development assignment or project eg: Business Process Improvement

      • Face-to-face workshop for skills and competencies

    • Regional Deployment

    • Global Learning Manager Workshop

    • End-to-end Integration

      • LMS-LCMS

    • More Action Learning Programs (Current Pilots)

    • Learning Incentives


    Learning for what

    Thank You


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