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Air India Ltd. – DMS SMS – Online Reporting Processes

Wednesday, October 15, 2014. Air India Ltd. – DMS SMS – Online Reporting Processes. User Manual for SMS Process Screen shots with detail description.

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Air India Ltd. – DMS SMS – Online Reporting Processes

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  1. Wednesday, October 15, 2014 Air India Ltd. – DMSSMS – Online Reporting Processes

  2. User Manual for SMS Process Screen shots with detail description AI Ltd. DMS – SMS Online Reporting

  3. Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and going in to online reporting section • SMS Process workflow has automate various reporting forms that are available on flight safety website • It will be helpful for safety management system (SMS) team to track and monitor various hazard reports submitted by employees • Various DMS workflow processes will be used for reporting different report: SMS Reporting • Anonymous reporting • Confidential reporting • Voluntary reporting Mandatory Reporting • BIRD STRIKE reporting • EGPWS reporting • FDTL reporting • FSR – AI reporting • FSR-IX reporting • TA Reporting • Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and going in to online reporting section AI Ltd. DMS – SMS Online Reporting

  4. SMS Process Roles Following set of groups are part of SMS Process • Flight Safety Group • Analyst Group • Department Head Group • Safety Action Group • Corporate SMS Group AI Ltd. DMS – SMS Online Reporting

  5. Flight Safety Group • Assign Reporting • Process Multi Department Reporting • Verify Reporting • Search & View Reporting • Generate SMS Reports • Generate Old Investigation Reports • View Old Investigation Report Document on DMS AI Ltd. DMS – SMS Online Reporting

  6. Department Head Group • Process Reporting • Search & View Reporting of Department AI Ltd. DMS – SMS Online Reporting

  7. Analyst Group • Analyze Reporting • Search & View Reporting • Generate SMS Reports • Generate Old Investigation Reports • View Old Investigation Report Document on DMS AI Ltd. DMS – SMS Online Reporting

  8. Safety Action Group • Analyze Reporting • Search & View Reporting • Generate SMS Reports • Generate Old Investigation Reports • View Old Investigation Report Document on DMS AI Ltd. DMS – SMS Online Reporting

  9. Corporate SMS Group • Generate SMS Reports • Generate Old Investigation Reports • View Old Investigation Report Document on DMS AI Ltd. DMS – SMS Online Reporting

  10. Login SMS Process Application • User can login to SMS Process application by clicking http://dms.airindia.in/AIOPS • User can also login to SMS Process application using DMS Portal (http://dms.airindia.in) AI Ltd. DMS – SMS Online Reporting

  11. SMS Process Application – Login Screen SMS Process Application login screen 1 2 3 4 3: DMS password Type in the password 4: Sign in to application Click on it to log in to application 2: DMS User id Type in user id 1:URL for log in User will type in http://dms.aiirindia.in/AIOPS/can click here to go 11 AI Ltd. DMS – SMS Online Reporting

  12. Assign Reporting (Flight Safety Group) Assign Reporting Screen 6 7 5 4 3 2 1 4: Generate Old Analysis Report from DMS 3: Generate SMS Analysis Report 2: List all application ready for assignment 1: When Flight Safety Group login to application by default assign reporting in-basket will be shown. This in-basket will have cases ready for assignment. 7: Sign-out from SMS application 6: Search and View Online reporting Cases 5: View uploaded Old Reports on DMS 12 12 AI Ltd. DMS – SMS Online Reporting

  13. Assign Reporting (Contd …) Assign Reporting Screen 1 4 7 5 8 9 2 3 6 10 4: Save case with current changes 5: Close case window and return back to list of cases available 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 8: Search and View Online reporting Cases 9: Sign-out from SMS application 10: Section for attached documents 6: Take “Assign” action to move case to next step 7: View uploaded Old Reports on DMS 13 13 AI Ltd. DMS – SMS Online Reporting

  14. Process Reporting (Dept Heads) Process Reporting Screen 3 4 2 1 1: When Dept Head login to application, Process Reporting in-basket will be shown. This in-basket will have cases ready for action and submission. 4: Sign-out from SMS application 3: Search and View Online reporting Cases of Dept. 2: List all application ready for Dept Head action 14 14 AI Ltd. DMS – SMS Online Reporting

  15. Process Reporting (Contd …) Process Reporting Screen 5 8 9 6 1 4 2 3 7 10 5: Save case with current changes 4: Attachment tab will show all attached documents 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 10: Section for attached documents 8: Search and View Online reporting Cases 9: Sign-out from SMS application 6: Close case window and return back to list of cases available 7: Take “Assign” action to move case to next step 15 15 AI Ltd. DMS – SMS Online Reporting

  16. Multi Department Process Reporting (Flight Safety Group) Multi Department Process Reporting Screen 6 7 5 4 3 2 1 4: Generate Old Analysis Report from DMS 3: Generate SMS Analysis Report 2: List all application ready for assignment 1: When Flight Safety Group login to application, they can select this in-basket which will have cases ready for offline interaction of various Dept. 7: Sign-out from SMS application 6: Search and View Online reporting Cases 5: View uploaded Old Reports on DMS 16 16 AI Ltd. DMS – SMS Online Reporting

  17. Multi Department Process Reporting (Contd …) Multi Department Process Reporting Screen 1 4 7 5 8 9 2 3 6 10 4: Save case with current changes 5: Close case window and return back to list of cases available 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 8: Search and View Online reporting Cases 9: Sign-out from SMS application 10: Section for attached documents 6: Take “Submit” action to move case to next step 7: View uploaded Old Reports on DMS 17 17 AI Ltd. DMS – SMS Online Reporting

  18. Verify Reporting (Flight Safety Group) Verify Reporting Screen 6 7 5 4 3 2 1 4: Generate Old Analysis Report from DMS 3: Generate SMS Analysis Report 2: List all application ready for assignment 1: When Flight Safety Group login to application, they can select this in-basket which will have cases ready for verfication. 7: Sign-out from SMS application 6: Search and View Online reporting Cases 5: View uploaded Old Reports on DMS 18 18 AI Ltd. DMS – SMS Online Reporting

  19. Verify Reporting (Contd …) Verify Reporting Screen 1 4 7 5 8 9 2 3 6 10 4: Save case with current changes 5: Close case window and return back to list of cases available 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 8: Search and View Online reporting Cases 9: Sign-out from SMS application 10: Section for attached documents 6: Take “Submit” action to move case to next step 7: View uploaded Old Reports on DMS 19 19 AI Ltd. DMS – SMS Online Reporting

  20. SAG Reporting (Safety Action Group) SAG Reporting Screen 6 7 5 4 3 2 1 4: Generate Old Analysis Report from DMS 3: Generate SMS Analysis Report 2: List all application ready for assignment 1: When Safety Action Group member login to application, SAG Reporting in-basket will be shown. This in-basket will have cases ready for analysis and submission. 7: Sign-out from SMS application 6: Search and View Online reporting Cases 5: View uploaded Old Reports on DMS 20 20 AI Ltd. DMS – SMS Online Reporting

  21. SAG Reporting (Contd …) SAG Reporting Screen 1 4 7 5 8 9 2 3 6 10 4: Save case with current changes 5: Close case window and return back to list of cases available 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 8: Search and View Online reporting Cases 9: Sign-out from SMS application 10: Section for attached documents 6: Take “Submit” action to move case to next step 7: View uploaded Old Reports on DMS 21 21 AI Ltd. DMS – SMS Online Reporting

  22. Analyse Reporting (Analyst Group) Analyse Reporting Screen 6 7 5 4 3 2 1 4: Generate Old Analysis Report from DMS 3: Generate SMS Analysis Report 2: List all application ready for assignment 1: When Analyst Group member login to application, Analyse Reporting in-basket will be shown. This in-basket will have cases ready for analysis and submission. 7: Sign-out from SMS application 6: Search and View Online reporting Cases 5: View uploaded Old Reports on DMS 22 22 AI Ltd. DMS – SMS Online Reporting

  23. Analyse Reporting (Contd …) Analyse Reporting Screen 1 4 7 5 8 9 2 3 6 10 4: Save case with current changes 5: Close case window and return back to list of cases available 2: Case tab will contain all fields related to form 3: History tab will show the action taken on case with comments 1: Add supporting documents to case 8: Search and View Online reporting Cases 9: Sign-out from SMS application 10: Section for attached documents 6: Take “Submit” action to move case to next step 7: View uploaded Old Reports on DMS 23 23 AI Ltd. DMS – SMS Online Reporting

  24. View SMS Reports (Corporate SMS Group) Analyse Reporting Screen 4 5 3 2 1 2: Generate SMS Analysis Report 3: Generate Old Analysis Report from DMS 1: When Corporate SMS Group member login to application, View SMS Reports in-basket will be shown. This role is not having direct access to cases for process. 5: Sign-out from SMS application 4: View uploaded Old Reports on DMS 24 24 AI Ltd. DMS – SMS Online Reporting

  25. Add Document Add Document Screen 1 2 3 4 2: A new popup will open for browsing the file location 3: Click OK to add document to case 10: Added document will be shown in this section 1: Click Add Document link to add supporting document to case 25 25 AI Ltd. DMS – SMS Online Reporting

  26. Search & View Case Search Screen 1 2 2: Click on SMS folder for available search templates 1: Click on Search link, it will open a new window containing SMS folder 26 26 AI Ltd. DMS – SMS Online Reporting

  27. Search & View Case (Contd …) Search Screen 1 2 3 2: Click on Search button to execute search 1: Click on search template, a new window will open 2: The new window will have various fields as search criteria 27 27 AI Ltd. DMS – SMS Online Reporting

  28. Search & View Case (Contd …) Search Screen 2 1 1: After clicking Search button , search results will be displayed 2: All search results will have column “Title”. Clicking on it will open the case details in read-only 28 28 AI Ltd. DMS – SMS Online Reporting

  29. Search & View Case (Contd …) Search Screen 3 2 1 1: After clicking title from search results , a new window will open with case details 2: All the case related fields and supporting documents can be viewed 3: Close the window 29 29 AI Ltd. DMS – SMS Online Reporting

  30. SMS Reports SMS Reports Screen 1 2 2: Click on SMS Report button for generating report 1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation 30 30 AI Ltd. DMS – SMS Online Reporting

  31. SMS Reports (Contd …) SMS Reports Screen 1 2 2: User will be able extract report data in Excel format by clinking on this button 1: User can see different request status and meta date 31 31 AI Ltd. DMS – SMS Online Reporting

  32. Old Investigation Reports Old Investigation Reports Screen 1 2 2: Click on Generate Report button for generating report 1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation 32 32 AI Ltd. DMS – SMS Online Reporting

  33. Old Investigation Reports (Contd …) Old Investigation Reports Screen 1 2 2: User will be able extract report data in Excel format by clinking on this link 1: User can see different request status and meta data 33 33 AI Ltd. DMS – SMS Online Reporting

  34. Case History Case History Screen 1 2 2: Case history with timestamp 1: User can on History tab for viewing case history 34 34 AI Ltd. DMS – SMS Online Reporting

  35. View Old DMS Reports View Old DMS Reports Screen 1 2 2: A new window will open with reports folder on DMS where the old report document uploaded. 1: User can select the available report for viewing on DMS 35 35 AI Ltd. DMS – SMS Online Reporting

  36. Thank You ! 36 AI Ltd. DMS – Voluntary/ Anonymous Reporting Processes

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