Making APICS Membership Matter Tennessee Valley Chapter

1. Making APICS Membership MatterTennessee Valley Chapter

2. APICS Overview APICS The Association for Operations Management is a member-based association dedicated to developing and providing the body of knowledge in operations management, including: • Supply Chain • Logistics • Impact of Technology on Supply Chain • Production and Inventory Management • Operations • Operations • Materials Management • Planning • Scheduling • Purchasing • Lean Manufacturing Since 1957, individuals & companies have relied on APICS for its superior training programs, internationally recognized certifications, comprehensive resources, and worldwide network of accomplished industry professionals

3. Benefits of APICS TNVL For You Education: Certifications in your field of expertise that carry weight across industry as hiring managers make their decisions Benchmarking opportunities: Hear and see what other companies are doing to improve themselves Success sharing. Real world examples of current cutting edge innovations that can be directly applied to improve your company, your job, your career Networking opportunities: Socialize with peers in the operations and supply chain space

4. TNVL Chapter Overview The Tennessee Valley Chapter has been active for over 30 years. TNVL has a proud tradition of Gold and Platinum Awards from the Corporate office. Now is an exciting time for our chapter as operations and manufacturing continue to grow in the Tennessee Valley area. • Recent Events • Toured the Champion paper company in Decatur. • Toured the Target Distribution Center in Decatur • Partnered with ADTRAN to host our CPIM classes, and at one time had over 20 ADTRAN students in a class. • Future Events (projects we’re working on for our members!) • Tour of the Toyota Engine Plant in Huntsville • Tour of the Corvette factory in Bowling Green, KY, (a 2.5 hr drive)  Factory Tour is free, museum tour costs about $20 but is worth it! Excellent lesson in partnering with suppliers (DuPont Paint) and connecting with customers (custom delivery presentation of your corvette). • Tour Jack Daniels distilling operations in Lynchburg, TN (free), Afterwards a stroll in the Lynchburg square for shopping. • Tour of the Prichard’s Rum distillery in Kelso, TN (free).  Afterwards lunch at The Restaurant, a block away.  • Touring the Mercedes SUV factory in Tuscaloosa.  I think it is free.  About a 3 hour drive, and we can maybe tour the Alabama campus, and Bryant Denny Stadium. • Tour of the Dam in Florence (2 hour drive) to see hydro-electric power operations, and how some of our power is created. • Tour of a TVA facility • Tour of an Aerospace facility in Huntsville • Partnering with other closely aligned organizations on tours, dinner meetings, building bridges and relationships: • ISM, ASQ, SOLE, Athens State University

5. 2009 Segmentation Study Summary of Major Findings from Member and Customer Segmentation Survey March 2009 The survey was performed under the direction of the Voice of the Customer Committee. • Broad, strategic sampling of members and customers to reveal important segmentation insights – conducted with help of Element Research. • Survey contained 28 questions and ran February 3 - 24, 2009 • 17,368 members randomly selected from APICS’ database received survey invitation via email. 1,823 members completed the survey • 5,765 randomly selected non-member customers from APICS database – specifically customers who had purchased within the last 12 months -- received the survey. 307 non-members completed the survey

6. 2009 Segmentation Study Defining Our Members and Customers-- Who Are They? What Attributes Help Identify Them? • Mostly men, aged 30 or older. Women make up a larger percentage of new members. • Most members are very experienced, with more than ten years in their fields. • 30% are Managers, the largest group in a somewhat fragmented universe. Scheduler 10%, Specialist and Buyer are 8%. • IN THE SURVEY almost ½ of all respondents were APICS-certified. In our MEMBER DATABASE, about 30% are certified. .

7. Why Members Join APICS… Member Needs – Analysis (2007) Membership Very influential factors in member’s decision to join APICS were: APICS certification programs (62.2%), APICS education (46.3%), and professional recognition (33.2%). The most important factors in the member’s decision to continue APICS membership is: continuing education (74.9%), followed by networking (58.5%), and support from employer (51%). 84.8% of respondents agree or strongly agree that they value their APICS membership. 66.2% agree or strongly agree that APICS membership improves their performance at work. 63.7% agree or strongly agree that APICS membership helps them advance in their careers. The company pays for membership for more than 57% of respondents. More than 35% are self-paid.

8. Why APICS Members Renew… Member Needs – Analysis (2007) Certification 82.4% of respondents indicate that it is important or very important to be APICS certified. Respondents said that APICS certification provides advancement opportunities in the forms of: recognition (92.7%), promotion (15.4%), raise (10.5%), or bonus for completion (4.9%). Products and Services 73.1% indicated the APICS Dictionary is important or very important, and 75.4% were satisfied or very satisfied. 55.6% indicated APICS magazine was important or very important, and 55.9% were satisfied or very satisfied. APICS electronic newsletters were rated as important or very important by 36.9% of the respondents.

9. What People Are Saying … “ Membership in APICS has helped us focus on the educational and training requirements for our staff and has helped the company realize the full potential of its ERP investment.” SAP Master Data Manager, Sanofi Pasteur Canada “CPIM helped [my staff] develop the skills needed to fulfill both departmental and organizational objectives.” Director of Global Supply Chain Operations, Bayer • “APICS provides skills and education that can help take a company to higher levels of performance in virtually any industry.” • Executive VP Business Development, Fidelity “ APICS Certification programs not only offer comprehensive knowledge, but also worldwide professional recognition throughout the industry.” Supply Chain Manager, Sartomer “ In two years [of an APICS education program] we reduced inventory by 50% [40 million] and increased inventory turns from 2 to 8.1” Director of Material Logistics & Control, Gulfstream

10. Making APICS Membership Matter APICS Member Benefits: APICS members have exclusive access to the APICS body of knowledge through members-only resources as well as cost savings on educational materials. Member Publications • APICS magazine (In Print & Online) • APICS Dictionary • Operations Management Now • APICS Extra • APICS e-News • APICS Connection

11. Making APICS Membership Matter APICS Member Benefits (cont’d): Member Resources • APICS Local Chapter Membership • Access to the APICS website at www.apics.org • APICS Operations Management Body of Knowledge Framework (OMBOK) • APICS Live Learning Center • Online Publication Database • APICS Career Center • APICS Learning Communities • Members-only savings to theAberdeen Research Archives

12. Making APICS Membership Matter APICS Member Benefits (cont’d): Member Programs and Savings • APICS Certification Programs • Certification Review Courses and Materials • APICS International Conference & Expo • APICS Webinars • APICS Workshops • Chapter Programs • APICS Bookstore • APICS Advantage Program • AMA Business and Management Training • APICS and IBF Sales and Operations Planning Conference

13. Member Benefit Highlight APICS Certification Programs • APICS certifications are recognized worldwide as standards of professional excellence and quality within the manufacturing and service industries. • APICS offers two certification programs:Certified in Production and Inventory Management (CPIM), and Certified Supply Chain Professional (CSCP). • APICS members pursuing certification enjoy savings averaging 25 percent on certification preparation classes, review materials, and testing fees. To recession-proof your career, visit:www.apics.org/Certification/

14. Member Benefit Highlight APICS Operations Management Body of Knowledge Framework (OMBOK) More than 50 years in the making, the OMBOK defines the scope of the operations management field and positions APICS' vast body of knowledge to help you understand the foundation of your profession. APICS members can receive a complimentary electronic copy:To purchase a hard copy, visit: www.apics.org/resources/ombok.htm

15. Member Benefit Highlight APICS Online Events APICS Online Events provide convenient access to dynamic information and education through APICS Webinars,APICS Extra Live, APICS Connection Live, and Vendor Webcasts. Advantages: Educate an entire group of employees or colleagues without the cost of travel. Learn and participate in the discussion as it occurs.Costs: Events are either complimentary to members or have a small nominal fee. To access both live and on-demand events, visit: www.apics.org/Education/Online_Events.htm

16. Member Benefit Highlight APICS Live Learning Center APICS members have access, on demand, to the latest concepts and trends shared at the APICS International Conference and Expo, including PowerPoint presentations from the educational sessions. Create your own conference experience by taking advantage of this extraordinary member benefit: www.softconference.com/apics/

17. Member Benefit Highlight Enhanced! APICS magazine • The APICS magazine includes a new mix of digital and print content. It features innovative ideas and real-world strategies for inventory, materials, production, and supply chain management; planning and scheduling; purchasing; logistics; warehousing; and e-business solution. To subscribe to this award-winning publication contact:APICS Customer Support at (800) 444-2742 or (773) 867-1777, or service@apics.org

18. Member Benefit Highlight APICS Dictionary, 12th edition The APICS Dictionary, 12th edition, includes 500 new terms, giving APICS members access to both the tried and true terminology necessary to professional success, and the terminology used in emerging techniques and trends. The APICS Dictionary is available online exclusively to APICS members. Three ways to access this member benefit: 1) Download and save to your desktop 2) Request a bound copy, 3) Or visit the searchable, online APICS Dictionary, 11th edition by visiting: www.apics.org/Resources/APICSDictionary.htm

19. Member Benefit Highlight APICS Operations Management Now Provides insights into weekly news and the APICS OMBOK A weekly newsletter featuring APICS CEO Abe Eshkenazi CSCP, CPA, CAE who discusses how current event effect our members, customers, and other stakeholders. To subscribe to this insightful member benefit visit: www.apics.org/resources/OMNow.htm

20. Member Benefit Highlight APICS Extra An e-newsletter published by APICS magazine APICS Extra LiveLive webinars to better understand how to: • Manage change in a business climate where change is inevitable. • Reevaluate and modify best practices to reflect changing business conditions. • Understand and respond to outside influences that often affect business decisions, and much more! Compliment your personal learning objectives, visit:www.apics.org/resources/magazine/APICS_extra.htm

21. Member Benefit Highlight Aberdeen Research • With the Aberdeen Research repository, greater value chain knowledge is at your fingertips. APICS members qualify for special, discounted pricing in Aberdeen Access providing actionable, highly targeted research collateral, such as supply chain, retail, manufacturing, information technology, finance, human resources, and product research and development. For more information and to access this member benefit visit: www.apics.org/Membership/Categories/aberdeen_AMA.htm

22. Member Benefit Highlight Updated! APICS Career Center • The premier online career destination for operations management professionals.Only members may post their résumés for review by potential employers and subscribe to the job alerts service. Members also receive discounts on job posting packages. Use the Career Development Tools section of the site featuring relevant publications on topics such as interviewing techniques, résumé and cover letter writing, and career development. Members have full access to the APICS Career Center, visit:www.apicscareercenter.org

23. Member Benefit Highlight APICS Learning Communities • Connect and collaborate with your peers through the APICS global network. APICS Learning Communities are online forums where members gather regularly to share ideas, develop best practices, and find solutions to everyday challenges in operations management.Featured APICS Learning Communities (members only):Lean Project-Oriented Operations • Theory of Constraints To join in the APICS Learning Communities discussions visit:www.apics.org/communities

24. Member Benefit Highlight APICS Bookstore Members save 25 percent on certification materials, multimedia, courseware, and training aids. Shop the APICS Bookstore and enjoy the savings, visit: www.apics.org/Bookstore/

25. Member Benefit Highlight Enhanced! APICS International Conference & Expo Find cool solutions for the industry’s hottest issues at the premier educational event for operations management professionals. APICS revitalized the annual conference with more plant tours, integrated learning paths, and key industry presenters.The 2010 Conference will be held in Nashville, Tennessee Start making plans to attend, visit:www.apicsconference.org

26. Student Member Benefit Highlight APICS Student CentralEmpower yourself with experience by joining the ranks of more than 2,500 APICS student members.New in 2009! - APICS Student Dual MembershipsThe APICS annual student membership dues of $25 (US) now includes dual membership with American Society for Transportation and Logistics (AST&L), and the Associationfor Manufacturing Excellence (AME).New in 2009! - CPIM ExamStudents also receive an additional $25 savings on any of the CPIM exams. For more information visit: www.apics.org/membership/categories/student/default.htm

27. Connect with APICS Social Networking APICS provides outstanding online social networking tools enabling you to grow professionally, and engage with thousands of operations and supply chain management individuals while managing your busy schedule. Connect and collaborate online with your peers using • APICS Blogs • APICS on Facebook • APICS on LinkedIn • APICS YouTube Channel Get Started Today! Learn more about these APICS Social Networking tools, visit: www.apics.org/resources/links/socialnetworking.htm

28. Questions? Questions? Contact UsQuestions about APICS products and services should be directed to APICS Customer Support: E-mail stuart.sleper@parker.comTelephone (256) 885-3804APICS Corporate: (800) 444-2742 Customer Support inquiries are responded to within 24-48 business hours of receipt.