Crew Resource Management. Presented by: Jim Kirby, ASI SLC FAA FSDO. Crew Resource Management:. “ The effective use of all available resources needed to complete a safe and efficient flight. ”. Objectives:. Human factors that cause accidents Critical success factors and elements
Jim Kirby, ASI
SLC FAA FSDO
“The effective use of all available resources needed to complete a safe and efficient flight.”
We will explore:
CRM should provide pilot with:
Inadequate leadership--Failing to:
“Everyone knows the regulations and procedures and will comply.”
Would YOU . . .
When there is disagreement:
“Conservative Response Rule”
Lack of credibility
Lack of rapport
Thing in personal terms
BoringBarriers. Anything that distorts or interferes with communications:
Get feedback !
Withholding information for personal reasons
Be clear & concise
Consider the environment
Address receiver’s needs
The combined action of separate resources has greater total effect than the sum of their individual effects when they are assimilated by the flight crew.
The accurate perception of the factors affecting the aircraft and the crew, including knowing what has happened in the past, what’s going on now, and how these affect what might happen in the future.
Knowledge (plus experience/training)
InquiryMaintaining good situational awareness:
Unresolved disagreement or discrepancy
DistractionCauses of loss of situational awareness:
A multitude of factors:
It’s break time!
Please be back in 10 minutes
A specific technique for effecting good situational awareness, decision making and communications
I don’t use checklists because—
Methods of Use:
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