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IT Applications in Freight business

IT Applications in Freight business . B.V.L.Narayana RSC/BRC. Why have IT applications. It applications are useful in instances Transactions , repetitive, large in number, avoid variations in behavior and process

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IT Applications in Freight business

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  1. IT Applications in Freight business B.V.L.Narayana RSC/BRC

  2. Why have IT applications • It applications are useful in instances • Transactions , repetitive, large in number, avoid variations in behavior and process • Data capture at point of interchange, large volume, repetitive and required for process execution • Storage of large volumes of primary data, requiring manipulation and use for business decision making

  3. Advantages of IT • Can be a minimal human interface system with extensive standardization • Avoids variation in process, mistakes, inconsistencies, deviations • Speed of execution • Stability and reliability of capture of data and process • Relieves human mind occupation for higher order decision making—contextual • Allows greater control of decentralized activities

  4. Primary Documents • Operations • Control charts • Wagon consist • CTR • Loco cards • Trains register at stations • Customer interface • Wagon indent registration note • Placement and removal register • Wharfage register • Railway receipt • Delivery register

  5. Applications in freight business • Freight • Front end applications • TMS • E-payment • Consignment tracking • Claims management system • Operational • FOIS • Crew management system • Control charting • Parcel • Parcel management system

  6. FOIS • Freight operations information system • first conceived in 1982 • Led to formation and functioning CRIS in 1987 • RMS pilot implementation started in 1999 on NR • >500 locations covered under RMS • TMS implementation started in 2006 • E-payment –pilot project 2007 • Being extended to major customers in phases • FOIS terminals being extended to customers

  7. FOIS • ENABLES • MONITORING OF TRAIN OPERATIONS • COMMODITY WISE FLOWS FOR IMPORTANT COMMODITIES • STOCK POSITION • PENDING INDENTS • CONSIGNMENT TRACKING • FUTURE PROSPECTS • DATA WARE HOUSING—DSS for business planning • Web enabled MIS reporting

  8. Terminal management system • Introduced as phase II of FOIS in 2006 • enables management of activities at freight terminals • Commercial activities– RR preparations; e-payment • Document generation—wagon consist, labels • Data capture and report generation—DC,WC etc • Detention analysis • Commodity and customer details capture • Customer facilitation in tracking consignments for large customers

  9. Parcel management system • Parcel management system • Pilot project on delhi –howrah corridor • Project architecture—RDBMS based software on three tiered network • Modules • Booking and Delivery Modules • Loading and Unloading modules • Demurrage and Wharfage calculation • VP and lease Booking • Printing of Bar Code Labels on packages and scanning • On Line Status and tracking • Over-carriage and Undercarriage position

  10. Parcel management system • Roll out strategy 2008-09 • Phase I –119 stations • Phase II—105 stations • Covers golden quadrilateral and its diagonals • Target date for roll out 30-06-2009 • Status on date-

  11. Crew management system • System to enable • Management of crew activities • Booking • Monitoring including performance evaluation • Information updation • MIS report generation • DSS for planning • Rolled out in 2007 • >110 lobbies covered • Biometrics, abnormality reporting to be covered

  12. Claims management system • Phase I—computerization of claims office • Web enabled system covering • claims • Court cases • Accident information management system • information updation • Customer tracking of claim cases • Phase II– covers Computerization of • RCTs • goods refunds • Subsidiary claims offices

  13. Control charting application • Started as pilot project independently at multiple places– SR 1998 • Centralized software development by CRIS 2001started • Roll out started 2005 • Capture originating point of data for all operations activties

  14. Extent of IT utilization • Is a function of top management • Vision of processes being done by organisation • Vision of utility of technology of IT • Vision of what capabilities organisation has • Strategic vision for organisation

  15. Areas un covered • Accounting data and apportionment • Costing data and linkage to pricing--? Dynamic • Customer preferences • Customer satisfaction • Aggregate industrial economic data for DSS on business decision making • Competitive modes data

  16. Thanks any questions

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