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The Endoscopy GRS Workforce Domain

Why do we need a Workforce Domain?. To support workforce and drive improvement in workforce conditionsby helping endoscopy staff identify issues, provide ideas and information that will help staff make changesTo ensure that all staff are :trainedassesseddevelopedcared forlistened to. www.grs.nhs.uk .

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The Endoscopy GRS Workforce Domain

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    1. The Endoscopy GRS Workforce Domain National Endoscopy Team May 2007

    3. To support workforce and drive improvement in workforce conditions by helping endoscopy staff identify issues, provide ideas and information that will help staff make changes To ensure that all staff are : trained assessed developed cared for listened to  

    4. The endoscopy workforce Endoscopist Nursing Clerical Technical Management We need the right person for the right job who is: trained assessed developed cared for listened to

    5. GRS workforce standards Five Items of the workforce domain: Skill mix review and recruitment Orientation and training Assessment and appraisal Staff are cared for Staff are listened to

    7. Workforce Domain Workforce Domain Data entry screen

    9. Endoscopy Global Rating Scale National census twice yearly (April and October) The GRS workforce domain launched in October 2006 It has been modified significantly for the latest April 2007 census

    11. GRS Knowledge Management The Workforce section of the KMS: Will Share and provide existing workforce knowledge across the service Generate new knowledge to support the services Access valuable knowledge from outside services Embed knowledge of what works Measure the impact on the service through GRS

    14. How does this fit with the other GRS domains?

    15. GRS measures quality of endoscopy services Several items in the quality and customer care domains can indicate there may be underlying workforce issues i.e. low scores on timeliness, comfort etc. The underlying issues may be workforce gaps, leadership/management or performance of individuals

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