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Campus Computing at SUNY Oswego. Joseph Moreau, Chief Technology Officer Nicole Decker, Assistant Director – User Support. Campus Technology services. An integrated service organization supporting:

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campus computing at suny oswego

Campus Computing at SUNY Oswego

Joseph Moreau, Chief Technology Officer

Nicole Decker, Assistant Director – User Support

campus technology services
Campus Technology services
  • An integrated service organization supporting:
  • We deliver infrastructure, applications and support services vital to the operation and mission of SUNY Oswego
  • Administrative computing
  • Instructional computing
  • Network services
  • Technology user support and
  • Telecommunications
infrastructure
Infrastructure
  • 300Mbps redundant/diverse Internet connection
  • SUNY Oswego Intranet
  • Email and web servers
  • Approximately 70 other servers supporting other departments and campus applications
  • Telephone system
  • Generator and battery back up for emergencies
internet access resnet
INTERNET ACCESS…ResNet
  • ResNet - campus network in the Residence Halls
  • Each residential room is equipped with a network jack that allows students to connect
  • Student machines must be up-to-date to access ResNet
    • Latest security updates
    • Anti-virus software
    • Cisco Clean Access product is used for this purpose
  • McAfee Anti-Virus software is available to all students at no charge
internet access wireless
Internet Access…Wireless
  • Wireless network access is available in most academic and public gathering spaces
  • Hot spots include:
    • Penfield Library
    • Campus Center
    • The dining halls
  • Wireless network access spaces are designated by the wireless logo
computer labs
COMPUTER LABS
  • Public computer labs are located in Penfield Library, Snygg, Mahar, and Campus Center
  • Many departments have specialized labs
  • Computer labs also located in certain residence halls – Hart, Oneida, and Scales
printing
printing
  • Available in all of the computer labs
  • Students are allocated a print quota of 500 pages per semester
    • Additional printing can be purchased
  • Color printing is available in specific labs
  • Printing to the public and residential computer lab printers is also available from the residence halls and wireless network
email
Email
  • SUNY Oswego email address are provided to all students
  • Address format:
  • Required to use many of the technology services on campus
  • The most common means by which faculty and staff communicate with students
  • Forwarding service is available to students already using a different email account
myoswego
myoswego
  • myOswego is the College portal for “taking care of business”
for the classrooms angel
For the classrooms…ANGEL
  • ANGEL is the Learning Management System used by SUNY Oswego faculty for posting classroom material online
for the classroom atcs
FOR THE CLASSROOM…ATCs
  • Advanced Technology Classrooms (ATCs) are equipped with computers and projectors, DVD and VCRs, and document cameras
what s in a residence hall room
What’s In a Residence hall Room?
  • Each room is equipped with the following:
    • Internet access through ResNet
    • Land line phone connections
    • Cable Television
slide13
Help
  • The Technology Support Center (help desk) assists students with technology-related questions
  • Students are assisted with
    • General troubleshooting
    • ResNet
    • Malware
  • Students can reach us by:
    • phone – 312-3456
    • Email - [email protected]
    • online chat - www.oswego.edu/help
    • in person at 26 Lanigan Hall
campus emergencies
Campus emergencies
  • SUNY Oswego is subscribed to a service called “NY Alert” from the State Emergency Management Office (SEMO)
  • Students opt-in and specify how they wish to be contacted of campus emergencies
    • Weather related closures
    • Other emergencies
  • SUNY Oswego is continuously working to improve campus safety and security
thank you for attending
Thank you for attending!!
  • For More Information:
    • Visit our web site at www.oswego.edu/cts
    • Call us at 315-312-3456
    • Email us at [email protected]
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