synergy in action re engineering your staff financial aid office bridgewater state college
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SYNERGY IN ACTION Re-Engineering Your Staff Financial Aid Office Bridgewater State College. Janice Evans and Cathy Kedski. AGENDA . Introduction BSC Financial Aid Office as it Was BSC Financial Aid Office as it Is How to Make it Work Questions. INTRODUCTION.

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synergy in action re engineering your staff financial aid office bridgewater state college

SYNERGY IN ACTIONRe-Engineering Your StaffFinancial Aid OfficeBridgewater State College

Janice Evans and Cathy Kedski

agenda
AGENDA
  • Introduction
  • BSC Financial Aid Office as it Was
  • BSC Financial Aid Office as it Is
  • How to Make it Work
  • Questions
introduction
INTRODUCTION
  • Constant in Office - Service to Students
  • Major Change - Support Staff Work Responsibilities
major change why we did so
MAJOR CHANGE - Why we did so
  • For Support Staff
  • For Students We Serve
  • For Entire Office
bsc financial aid office as it was
BSC FINANCIAL AID OFFICE - AS IT WAS
  • Office Set Up
  • Support Staff Responsibilities
  • Location of Support Staff
  • Supervision
  • Communication
related office issues
RELATED OFFICE ISSUES
  • Location
  • Supervision
  • Communication
bsc financial aid office as it is
BSC FINANCIAL AID OFFICE - AS IT IS
  • Revisit problems with former system
  • Main change
  • How new system works
  • Other changes
  • Location
  • Supervision
  • Communication
main change
MAIN CHANGE
  • Main change = ROTATION SYSTEM
  • How support staff rotation works
related office issues1
RELATED OFFICE ISSUES
  • Location
  • Supervision
  • Communication
rotation summary
ROTATION - SUMMARY
  • How to Make it Work
  • Disadvantages
  • Advantages
  • Final Words
rotation how to make it work
ROTATION-HOW TO MAKE IT WORK
  • Commitment
  • Equity
  • Feedback
  • Flexibility
  • Back-Up
  • Implementation
disadvantages
DISADVANTAGES
  • Attitudes
  • Growth
  • Personalities
  • No Home
advantages
ADVANTAGES
  • Attitudes
  • Growth
  • Personalities
  • Service
final words
FINAL WORDS
  • Staff
  • Students
  • Office
questions

QUESTIONS?

Financial Aid Office

Bridgewater State College

Janice Evans and Cathy Kedski

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