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Service Charging Platform

Service Charging Platform. Overview. Charging and Rating Engine.

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Service Charging Platform

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  1. Service Charging Platform Overview

  2. Charging and Rating Engine AdvOSS Charging & Rating Engine enables a service provider to track usage of its services by its customers. It includes a quota manager that consumes usage of services against different counters defined as part of subscriptions.

  3. Charging and Rating Engine

  4. Charging and Rating Engine Rating • Time varying rates for duration, usage and events • Progressive rates for duration, usage and events • Hooks for arbitrary rating schemes • Rating Classes • Hooks for arbitrary rules definition for rating classes

  5. Charging and Rating Engine Charging • Counter Charging • Counters for specific destinations • Counters for specific time slots • Fair-usage thresholds for counters • Higher frequency sub-units like daily or weekly limits within a monthly counter • Friend n Family and other user specific counters • Work flows for arbitrary business logic to allow setting such counters • Interface with subscriber self-serve

  6. Charging and Rating Engine Charging • Monetary Charging • Connection Charges • Duration based charging • Usage based charging • Event based charging • Multiple rounding schemes for used units • Re-Rating application

  7. Charging and Rating Engine Prefix Matching for counters or rating • Longest Prefix matching • Exact Prefix matching • Substring matching • Start string matching • Others definable through hooks

  8. Charging and Rating Engine Authorization Application • Counter Matching • Rate Matching • Balance verification • Return of total allowed units of Duration, Usage or Events to enforcement point

  9. Charging and Rating Engine Unit Reservation or Online Charging (OCS) Application • Multiple Charging Basis • Duration • Usage • Events • Multiple simultaneous charging for single session based on Duration and Usage

  10. Charging and Rating Engine Unit Reservation or Online Charging (OCS) Application • Reservation of Counter Units or monetary credit • Use of single customer balance for multiple concurrent sessions without credit risk • Change of tariff and change of counter support • Support for Radius or Diameter server • Service Denial based on time of day through rating engine

  11. Charging and Rating Engine Interim Accounting Application • Real-Time charging of session on every interim on multiple basis • Duration • Usage • Functioning with or without unit reservation • Detailed sub-records for each session for counter and rating changes

  12. Charging and Rating Engine • Stop Accounting Application • Refund of unused counter and credit units • Revenue Assurance • Reconciliation with secondary CDR sources • Credit Control • Real-Time interface to account balance management • Real-Time interface to taxation • Comprehensive alerting

  13. Voucher Management System AdvOSS VOMS (Voucher Management System) enables a Service Provider to use pins as payment vouchers and to create a credit Ecosystem.

  14. Business Use Cases • Bundled Quotas Bundled Quotas allow a Service Provider to offer some usage of a Service included in the Subscription Charges which are deducted periodically http://x.co/kbbqu

  15. Business Use Cases

  16. Fair-Usage Policies Fair-Usage Policies allow a Service Provider to define limits of usage that a Customer can make after which the Fair-Usage policies start applying. Typical options for Fair-Usage policies are to throttle bandwidth, deny service or start charging http://x.co/kbfairu

  17. Progressive Rates Progressive Rates are used in charging to offer such rates that are progressively changing relative to some criteria. Different such criteria are supported. http://x.co/ucprog

  18. Bill Shock Prevention

  19. Free Minutes

  20. Free Volume

  21. Friends & Family • Allows customers to enter their own personal numbers and calls to those numbers are not charged within allotted quota

  22. Night and Weekend Quotas • Allows service providers to define time based quotas which is only consumed when services are used within defined time limits

  23. Sub-Interval Restrictions Sub-Units are a way to define usage limits at a frequency higher than the total subscription cycle http://x.co/ucsub

  24. IVR Captive Portal

  25. Media Announcements

  26. Time Based Quotas

  27. Duration based charging

  28. Usage based charging

  29. Event based charging

  30. Authorization

  31. AdvOSS Converged Billing AdvOSS Converged Billing enables a service provider to process subscription charges for all types of services that it offers.

  32. AdvOSS Converged Billing AdvOSS Converged Billing is service agnostic and allows CSPs to monetize new revenue streams for any type of service offering and business model, through one unified platform. It fully supports both prepaid and postpaid business models. It empowers CSPs to improve time to market of new products and services, while lowering the total cost of ownership.

  33. Business Use CasesConverged Billing Multiple Services • Create as many services and their offerings Corporate Billing and Enterprise Accounts • Multiple using parties under a single paying party

  34. Business Use CasesConverged Billing Payment Processing • Voucher Redemption • Support for multiple voucher systems • Service Credit Redemption • Interface with Franchisee Self-Care portal • Interfaces with SMS and IVR gateways • Open API for integration of payment kiosks • Offline Payment • PoS Integration • CSR portal integration

  35. Business Use CasesConverged Billing Payment Processing • Online Payment • Payment gateway integration • Paypal / Money Booker other such gateways support • Extensible online payment gateway integration • Automatic payment triggers in real-time • Interface with service management systems for automatic resumption of services

  36. Business Use CasesConverged Billing Billing Cycles • Flexible management of billing cycles • Support for perpetual services

  37. Business Use CasesConverged Billing Subscription Model • Support for base subscription of each using party for each service • Bundled services with Plan level subscription charges • Support for Service add-ons • Extra features • Higher QoS

  38. Business Use CasesConverged Billing Subscription Model • Support for Resource add-ons • Extra Resources • Support for Counter add-ons • Extra Duration • Extra Usage • Extra Events

  39. Business Use CasesConverged Billing Subscription Charges • Automatic billing cycle processing • Base service subscriptions • Subscribed Add-Ons • Service Add-Ons • Value Added Services • Resource Add-Ons • Counter Add-Ons • Line Rents • Amortized charges (charges that stop after amount has been debited)

  40. Business Use CasesConverged Billing Subscription Charges • Interface with service management elements to block services if needed • Counter instances refresh on charging system. • Prorated charges for mid-cycle subscriptions and changes • Activation charges • Non-default charges for individual subscribers • Approval workflows for non-default charge authorization • Rule based deduction based on Subscriber's life cycle

  41. Business Use CasesConverged Billing Rated Service Charges • Interface with Charging and Rating engine for real-time rated service charges • Detailed Sub-Invoicing for each CDR • Service Management events upon balance depletion

  42. Business Use CasesConverged Billing Invoicing and Financials • Separation of pre-paid and postpaid subscribers • Automatic Invoice generation • Sending of invoice as per customer preference • Email • Printing • Flexible skin based interface for invoice formatting • Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice • Detailed reporting for aging and dunning etc. • Detailed interface for export to external accounting and financial systems

  43. Business Use CasesConverged Billing Miscellaneous Adjustments • Interface in CSR portal to post adjustments • Support for work flow definition for approval process • Detailed classification of all adjustments into charge heads • Service Management interfaces for blocking / resuming services

  44. Business Use CasesConverged Billing Non-Usage Charges • Detailed definition of non-usage charges • Flexible deduction frequency (Daily, Weekly, Monthly, other variations) • Consolidated reporting on invoices

  45. Business Use CasesConverged Billing Subscriber Life Cycle Management • Rule based life cycle for Subscribers • Voluntary blocked subscribers and subscriptions • Interface to service management systems for suspension / resumption of services

  46. Business Use CasesConverged Billing Unsubscribed users and pay as you go plans • Unsubscribed user authentication • PIN based signup • Partner Subscriber Manager • Subscription based plans (hour pass, day pass, week pass and so on) • Duration caps • Usage caps • Event caps • Bandwidth and other service profile settings

  47. Business Use CasesConverged Billing Promotions • Campaign Management • Support for most complex rule definition using work flow languages for passing on bonuses to matching customers • Promo-code management • Published and individual promo-code support • Integration with Customer self-serve portal

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