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Multi-subsidy client advisory board

Multi-subsidy client advisory board. Emily Wallace Product Manager 1.877.359.5492 ext. 1404 emily@tenmast.com. What will we cover?. What is a CAB and why do we use them? Multi-Subsidy Discussion. What is a cab?.

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Multi-subsidy client advisory board

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  1. Multi-subsidy client advisory board Emily Wallace Product Manager 1.877.359.5492 ext. 1404 emily@tenmast.com

  2. What will we cover? • What is a CAB and why do we use them? • Multi-Subsidy Discussion

  3. What is a cab? • Small group of motivated Tenmast software users who work with select members of our staff in order to: • Gather all necessary software program requirements. • Prioritize those requirements into high to low importance. • Review and provide feedback on subsequent program changes. • Help us do right the first time, ensure a smooth and problem-free software release, and create a program that better matches a business process. • Allow our clients to become an active participant in the development process • Help us develop an easy to use, more customized product designed for YOU.

  4. Multi-Subsidy Discussion • What multi-subsidy do you have? • Voucher in tax credit unit (reported to State housing corporation) • Voucher in multi-family unit (submitted to TRACS) • Market rent units • PH and tax credit “floating” units • How do you currently manage multi-subsidy? • WinTen2+ features to help manage multi-subsidy

  5. 6 WinTen2+ Notable features to help manage multi-subsidy • New unit model • S8 and other properties are all in one unit file– when voucher holder selects property owned by HA, system can handle both rent calcs • Pulse (event notification system) informs other depts. about change in household • Example 1: notice to vacate tax credit property and Pulse notifies S8 housing specialist • Example 2: S8 housing specialist completes income change and Pulse notifies property manager and auto adjusts amount owed by tenant • Example 3: Applicant submits RFTA for HA-owned property, system creates New Admission cert for both HCV and other property

  6. Household Certification screen • Shows ALL subsidy certs for the household and all subsidies the household is currently under • Household Info Storage • Personal income/assets/expenses are entered once. Any subsequent changes to these personal records are updated throughout the system at time of certification AND approval of the corresponding Pulse notification. • Income change presented > S8 HS starts cert and enters info > Pulse notifies multi-subsidy specialist of income change > multi-subsidy specialist “accepts” notification > income change is actually applied on second set of certifications.

  7. No more data areas • Access to information determined by security and is by project. • S8 HS can only see HCV certifications • A HS can see both HCV certs and tax credit if given access • TAR Changes • Multi-subsidy tenant has separate accounts for each subsidy • System updates each subsidy account each month using monthly initialization (generate charges)

  8. We need your input • What should Pulse notify you about pertaining to multi-subsidy situations? • Any concerns about household info in one location? • Any reporting requirements that we don’t address? (for example, internal reports at HA) • What are your unique spreadsheets you use to manage multi-subsidy?

  9. Presenter: Emily Wallace Title: Product Manager Phone:1.877.359.5492 ext. 1404 Email: emily@tenmast.com

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