Social software teens and libraries
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Social Software, Teens, and Libraries. Cheryl Becker & Shawn Brommer South Central Library System. NEWIL, April 2007. Today’s Agenda. Definitions and examples Statistics/Millennials Benefits Safety Discussion and Demos (somewhere—a break). What is social software?.

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Social software teens and libraries

Social Software, Teens, and Libraries

Cheryl Becker & Shawn Brommer

South Central Library System

NEWIL, April 2007


Today s agenda

Today’s Agenda

  • Definitions and examples

  • Statistics/Millennials

  • Benefits

  • Safety

  • Discussion and Demos

  • (somewhere—a break)


What is social software

What is social software?

  • Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities.(from Wikipedia)

  • “Web 2.0”


Some examples of social software

Some Examples of Social Software:

  • Blogs / RSS

  • Wikis

  • Instant Messaging (IM)

  • Media sharing

  • Social Networking Services

  • Social Bookmarking

  • Social Cataloging

  • Virtual worlds and multiplayer online games


Social software teens and libraries

Blog

  • Short for “web log.”

  • User-generated website with entries in journal format.

  • Owner posts commentary, allowing others to comment.

  • Creates online discussion forum.

  • RSS (Really Simple Syndication)

    • Allows users to subscribe to blogs.


A sampling of blogs

A Sampling of Blogs

  • Walking Paper

  • The Shifted Librarian

  • Tinfoil + Raccoon

  • librarian.net

  • TeenRead 07


Social software teens and libraries

Wiki

  • Collaborative resource creation

  • Allows users to add, edit, remove content

  • Examples

    • Wikipedia

    • Library Success

    • Citizendium


Instant messaging

Instant Messaging

  • “IM”

  • Immediate, real-time chat (text)

  • Instantaneous

  • Point of need

  • AOL, MSN, Yahoo


Media sharing

Media Sharing

  • Organize, store, tag, share

  • Groups

  • Examples:

    • Flickr (photos)

    • SmugMug (photos)

    • YouTube (videos)


Social networking services

Social Networking Services

  • Places to meet and communicate

  • Shared interests or causes

  • Combines IM, blog, photo sharing, “Friending”

  • Examples:

    • MySpace

    • Facebook

    • Friendster


Social software teens and libraries

Example of a MySpace Account


Social bookmarking

Social Bookmarking

  • Putting bookmarks of your favorite websites in a web directory to share with others.

    • Or yourself!

  • Examples:

    • del.icio.us

    • Furl

    • Blue Dot


Social cataloging

Social Cataloging

  • Allow users to tag items

  • Share catalogs with others

  • Interact with others based upon shared items

  • (How very “library like”!)

  • “MySpace for books”

  • Example: LibraryThing


Virtual worlds

“Virtual Worlds”

  • Massively-Multiplayer Online Games (MMOGs)

  • Online places to meet and interact with other people/avatars in a virtual world (which looks somewhat like reality).

  • Examples:

    • Second Life

    • Runescape

    • Club Penguin


Teens internet use social networking

Teens, Internet Use & Social Networking

  • Teen brain development

  • Millennials

  • Information seeking habits of teens

  • Some statistics

  • Benefits

  • What does this mean for libraries?


Teen brain development

Teen Brain Development

  • Hormones vs. Brains!

  • Social development

  • Risk taking

  • Emotional response


Information seeking habits of teens

Information seeking habits of teens

  • Successful methods to address:

    • Cognitive approaches

    • Affective approaches

    • Socio-cultural approaches

    • Physical approaches

      Valenza, Joyce Kasman, “They Might Be Gurus.” VOYA, April 2006.


Millennials 1982 2000

Millennials (1982 – 2000)

  • Larger than the Baby Boom generation

  • 36% of the U.S. population.

  • 31% of this population are from diverse cultures

—Millennials Rising: The Next Great Generation, Neil Howe & Bill Strauss


Distinct qualities of millennials

Distinct qualities of Millennials

  • They are special

  • They are sheltered

  • They are confident

  • They are team-oriented

  • They are achieving

  • They are pressured

  • They are conventional

Millennials Rising: The Next Great Generation, Neil Howe & Bill Strauss


Millennials deal with them

Millennials: Deal With Them!

  • Digital Natives

  • Multi-taskers

  • Delay choices = Need info now

  • Social = Large network of friends

  • Games

  • Reading doesn’t necessarily mean books

  • Diverse learning styles

—Stephen Abram


Teens technology

Teens & Technology

  • 87% of American teens use the Internet on a regular basis.

  • 1 out of 2 teens lives in a home with a broadband connection.

  • Their world is wired: 83% say most of the people they know use the internet

—Teens & Technology, PEW Internet & Life Project


How are they using the internet

How are they using the Internet?

  • 81% are playing games (over 17 million)

  • 76% are getting news (over 16 million)

  • 43% are making purchases (9 million)

  • 31% are seeking health information (6 million)

  • Use email, but prefer IM (75% of teens use IM)

—Teens & Technology (PEW Internet & Life Project)


Where are they when they go online

Where are they when they go online?

  • 89% - home

  • 75% - school

  • 70% - a friend or relative’s house

  • 50% - the library

  • 9% - a community center or house of worship

—Web 2.0 and What it Means to Libraries (PEW Internet & Life Project)


Social software teens and libraries

Source: Perceptions of Libraries and Information Resources, OCLC, 2005, question 1207.


Social software for kids in libraries because

Social software for kids in libraries because. . .

  • They live their lives online

  • They get their information from the Internet

  • They socialize online

  • They expect it


Additionally

Additionally. . .

  • They are future tax-payers and future library supporters.

  • This is the way teens seek, share and recommend information

  • We want libraries to remain relevant

  • . . . Not to mention, there are benefits of social software!


Benefits of social software

Benefits of social software

  • Critical thinking

  • Reading and writing skills

    • 46% of teens read blogs

    • 39% of teens share their own creations (stories, poetry, artwork, photos, videos)

    • 28% of teens have created their own online journal or blog

  • Collaboration

    • 33% have worked together to create web pages (for school, clubs, friends or personal use)


Benefits 2

Benefits (2)

  • Boundaries and expectations

  • Communicating with authors, experts, etc.—Social and cultural competence

  • Communication between those with special interests


Benefits 3

Benefits (3)

  • Equalizing

    • Appearance, status, disabilities

  • Gaming: “Subversive Learning”

    • Learn skills

    • Form coalitions

    • Decision making

  • “Virtual malt shop”


Benefits 4

Benefits (4)

  • See the YALSA articles (bibliography)

    • Social Networking and DOPA

    • Teens & Social Networking in School & Public Libraries


Libraries are using social software to

Libraries are using social software to:

  • Support informational, educational, entertainment needs

  • Attract and serve new users

  • Be where our users are—online

  • Satisfy user expectations for online service


Social software teens and libraries

Library Examples

(“Library 2.0”)


Blogs

Blogs

  • School: Mabryonline(Georgia)

    • Classroom: AP Calculus (Winnipeg)

  • Academic: UW Oshkosh

  • Public: Menasha Public Library

  • Special: St. Mary’s Health Sciences Library (Michigan)


Wikis

Wikis

  • School: Pershing Middle (California)

    • Classroom: AP History (Pennsylvania)

  • Academic: Ohio University Libraries

  • Public: Stevens County Rural Library District (Washington)


Instant messaging1

Instant Messaging

  • School: Fremont High School (California)

  • Academic: UW Madison

  • Public: Stoughton Public Library

  • Special: Massachusetts Trial Court Law Libraries


Media sharing1

Media Sharing

  • School: SmugMug example

  • Academic: Little Priest Tribal College (Nebraska)

  • Public: Thomas Ford Memorial Library (Illinois)

  • Special: Brooklyn Museum of Art


Myspace

MySpace

  • Public: Public Library of Charlotte and Mecklenburg County(North Carolina)

  • Academic: University of Illinois at Urbana Champaign

  • Special: Brooklyn Museum(New York)


Del icio us

Del.icio.us

  • Public: Lansing Public Library (Illinois)

  • Academic:

    • Maui Community College Library(Hawaii)

    • Norwich University(Vermont)


Librarything

LibraryThing

  • Public: Franklin Township Public Library(New Jersey)

  • Academic: Southwestern Community College (Iowa)


Gaming

Gaming

  • Public: Beloit Public Library

  • Academic: Mohawk College(Ontario)


Is internet safety an issue

Is internet safety an issue?

  • It can be.

  • Not all information is accurate.

  • People online can be rude or exploitative.

    • (as in person!)

    • Anonymity can encourage bad behavior.

  • Potential for online scamming, identity theft, predation.

  • But, wait. . .


But wait

But wait. . .

  • Danger lurks in the “real world” too

  • Online networking isn’t going away

  • We don’t ban automobiles, or forbid children from walking alone

    • We teach them how to be safe

  • There are safety nets


Safety nets

Safety Nets

  • Education and Involvement

  • Tips for youth

  • Tips for parents

  • Library internet policies

  • Helpful sources


Problematic safety nets

Problematic Safety Nets

  • Filters

  • DOPA (Deleting Online Predators Act)


Tips for youth

Tips for Youth

  • Keep personal information private.

  • Never get together with anyone you “meet” online.

  • Don’t respond to inappropriate messages.

  • Tell your parents if someone online:

    • Asks for your personal information

    • Wants to meet you in person

    • Sends inappropriate messages

  • Don’t share passwords.

  • Follow rules/expectations.


Tips for parents

Tips for Parents

  • Talk to kids!

  • Learn what they’re using:

    • Have them show/teach you

    • Spend time with them online

    • Get your own account(s) and explore

  • Keep computer in visible area in home.

  • Monitor computer time.

  • Set and enforce rules for internet use.


Sample internet policies schools

Sample Internet Policies (Schools)

  • Riverdale High School (OR)

  • Hattiesburg High School (MS)

  • Necedah Area Schools (WI)

  • Eau Claire Area School District (WI)


Sample internet policies public libraries

Sample Internet Policies (Public Libraries)

  • Public Library of Charlotte & Mecklenburg (NC).

  • Hennepin County (MN).

  • Portage Public Library (WI)

  • Thomas Ford Memorial Library (Western Springs, IL). (See Policy #4)


Sample internet policies academic libraries

Sample Internet Policies(Academic Libraries)

  • Rutgers (NJ)

  • University of Oregon

  • Marquette(WI)


Other sources of help

Other sources of help

  • My Space:

    • Safety Tips, and Tips for Parents

  • Wisconsin Department of Justice

  • American Library Association (ALA)

  • See bibliography for more


Social software teens and libraries

DOPA

  • Deleting Online Predators Act

  • Passed by House 410-15 / July 2006

  • Libraries that receive E-rate required to protect minors from “Commercial Social Networking Websites" and "Chat Rooms"

  • Died in Senate / December 2006

  • Reintroduced in House / February 2007


Dopa jr

“DOPA Jr.”

  • Protecting Children in the 21st Century Act

  • Introduced in Senate / January 4, 2007

  • All the provisions of DOPA sandwiched between:

    • Restricting sale of children’s personal info

    • Higher fines for pornography violations

  • IL and GA / similar state laws proposed


Shortcomings of dopa

Shortcomings of DOPA

  • Overly broad definitions of social networking and chat

  • Filtering sites based on technology, not content

  • Ignores educational uses & benefits of blogs, wikis, and other social software tools.


In conclusion

In Conclusion

  • Social Software is empowering & isn’t going away

  • Library 2.0:

    • Harness the benefits

    • Stay relevant to today’s users

  • Help users stay safe with education and involvement


Contact

Contact:

  • Cheryl Becker

    • [email protected]

  • Shawn Brommer

    • [email protected]


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