ADA Title II Action Guide Revisited. • 5 Administrative Action Steps • 4 Principles of Effective Compliance • 3 Phases to Compliance Process. 5 Administrative Action Steps. # 1. Designate a responsible employee # 2. Provide public notice # 3. Adopt a grievance procedure
• 5 Administrative Action Steps
• 4 Principles of Effective Compliance
• 3 Phases to Compliance Process
#1. Designate a responsible employee
#2. Provide public notice
#3. Adopt a grievance procedure
#4. Carry out a Self-Evaluation
#5. Develop a Transition Plan
If fewer than fifty employees--not required to:
Required if structural changes needed to achieve program accessibility
2002 Study in 2 Parts
1. Self-report survey of Title II compliance
2. Site visits to 27 city and town halls
Study conducted on behalf of the Connecticut Office of Protection and Advocacy
Affirmative Survey Responses
Communities Responding N = 137
15 Fully Accessible pedestrian routes from parking areas and adjacent walkways to nominally accessible entrances
18 Routes with major deficiencies--tripping hazards, deteriorated ramp surfaces, slopes exceeding 1:12, only one or no handrails, insufficient maneuver space and latch-side clearance, wide drain gratings in walkways, etc.
4 Routes with relatively minor barriers such as difficult to use door hardware, unbeveled thresholds, minor deterioration of walkway surfaces, etc.
8 of 27 buildings have at least one fully accessible unisex rest room or one pair of men’s and women’s accessible rest rooms
7 buildings have major barriers in rest rooms such as narrow entrance doors, inadequate turning and maneuver space, small toilet stalls, low toilets and inadequate grab bars
12 buildings have rest rooms or pairs of rest rooms rated partially accessible with deficiencies such as inadequate sink hardware, inoperable stall latches, high towel dispensers, mirrors, clothes hooks, etc.
27 buildings with one or more reserved accessible parking spaces
7 with at least one van-accessible space
Assistive Listening Systems
3 with hardwired listening systems in primary public meeting spaces or wiring for portable systems
Tactile and Braille Signs
4 with extensive tactile and contrasting signs throughout
19 with limited or no compliant signs
4 with compliant signs in some areas
1. Training on basic to advanced ADA skills with emphasis on facility accessibility and employment;
2.Opportunities to discuss common concerns with coordinators from other communities and to exchange ideas and information;
3.Examples and models of proven procedures and policies that can be easily put into practice;
4. Information in areas like effective communication - what to get, where to get it, how much it costs, how much time it takes, etc.;
5. Coordination with state authorities to give priority to capital expenditures that support ADA compliance and expand services to all citizens (e.g., bonding council).
5) Develop and disseminate a comprehensive guide to effective communication resources and services in the state.
6) Assemble and make available a library of ADA resources and materials, including model policies and procedures, Self-Evaluations, Transition Plans, access assessment checklists, design manuals, training videos and other compliance materials.
7) Strengthen involvement of individuals and organizations representing disability constituencies in municipal ADA compliance planning and progress reviews.
8) Encourage city and town governments to conduct quality reviews of the process and outcomes of previous ADA compliance efforts; establish additional goals and timelines to achieve full compliance and to enhance the quality of services provided to persons with disabilities.