Role of Telehealth in Organising Our Resources Around the Person’s Needs. Kate Livock Project Manager Unscheduled Care NHS Grampian. Telehealth. “The provision of health services at a distance using a range of digital and mobile technologies “
Project Manager Unscheduled Care
“The provision of health services at a distance using a range of digital and mobile technologies “
The National Telehealth and Telecare Delivery Plan for Scotland to 2015
Bringing the Hospital to the Patient
08.00 – 14.00.
-No signs of resp distress
-No evidence of rash
Traditional Unscheduled CarePathway V
Patient taken by SAS to RACH Emergency Dept.
Pt assessed, treated and discharged.
Parents required to arrange return transport to Peterhead in a taxi at a cost in excess of £50.
Decision Support Pathway
Paramedic contacts Decision Service by telephone.
Full clinical assessment of pt relayed to DS clinician
DS clinician discusses with patients GP.
Pts GP agrees to further assess child at P’head MIU adjacent to Health Centre
Crew transfer pt to P’head MIU ( 3minutes away) where they are expected.
Pt discharged home.
No transport costs incurred.Patient Pathway
Patient Centred Care with improved patient experience, patient safety & outcomes.
NHS Grampian and the Public Sector