1 / 5

24x7 live chat agents service

Chat live agents provide live chat support on your website to help you to serve in a better and faster way by converting your website visitors into prospective leads.

Download Presentation

24x7 live chat agents service

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. WHAT IT TAKES TO BE A SUCCESSFUL CHAT AGENT

  2. 1.Self-Discipline TheroleofaLiveChatAgentisanimportantone,maybeevenmoreso than the management teams that lead them. After all, they are the backboneofahigh-functioning,customerservicesystem. Ouragents—ascozyastheymaybesittingbehindtheirmonitors —understandthattheirworkisrealwork.Theyputintheefforttobe theirbest,justastheywouldifwewerealltogetherinanoffice. Theyunderstandwhenit’stimeforvirtualwater-coolerbanteronSlack and when it’s time to buckle down and deliver world-class customer support.

  3. 2.PassionforPeople Noonelikesspeakingwithabot,muchlessahumanbeinguninterested intheirjob.Ouragentsdeliverthekindofservicethatstandsoutand keepspeoplecomingbackformore. Eachandeveryoneofouragentsisinterestedinbeingtheagentthey wouldwanttointeractwith. Personality and passion are key here; if you want to provide the best customerservice,youneedtobepassionateabouthelpingpeople.That comeseasiesttopeoplelikeouragents;lively,diverse,anddedicatedto thetaskathand.

  4. 3.FlexibilityandTeam-OrientedSuccess Whileeachofusmayhaveourowngoalsmotivatingustohittargets andreachgoals,weallunderstandthebiggerpicture:teamworkmakes thedream work. Thisstretchesallthewayintotheinnerworkingsofourteamsinareas likeshiftcoverage,shiftswapping,last-minutechangestoaclient,and more. Our 24x7 live chat agentsdon’t just say they’re flexible; they live and breathe flexibility for the sake of their individual teams and The Chat LiveAgentsasawhole.Thisdoesmorethanaddtoourabilitytosucceed aswell.Itreinforcesthefamily-likecultureofourcompany.

  5. Areyoulookingtooutsourceyourchatservice?VisitourFAQpageand bookafreetrialtoday! info@chatliveagents.com www.chatliveagents.com

More Related