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IT Vision/Strategy Framework

IT Vision/Strategy Framework. UC Merced Information Technology Department October 31, 2006. IT Planning Goals. Provide cohesive blueprint for IT organization Document strategies and priorities in a readily assimilable manner, enabling dialogue with and requirements gathering from stakeholders

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IT Vision/Strategy Framework

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  1. IT Vision/StrategyFramework UC Merced Information Technology Department October 31, 2006

  2. IT Planning Goals • Provide cohesive blueprint for IT organization • Document strategies and priorities in a readily assimilable manner, enabling dialogue with and requirements gathering from stakeholders • Ensure alignment of IT plan with overall University strategy and needs

  3. Planning Model • ActivePlan • Spans from vision to project portfolio management • Integrates short- and long-term planning • Designed for continuous revision • Assigns ongoing responsibility for planning around key goals

  4. Planning Model Elements • Vision – capsule description of defining characteristics of over-arching objectives • Strategic principles – high-level guidance for pursuing the vision • Initiatives – unifying points of focus for identifying needs and proposing actions related to key goals • Projects – well-defined actions that achieve goals

  5. IT Vision With the aim of supporting all members of the University of California, Merced community in their efforts to realize their maximum potentials, employ the best of current and evolving technologies and practices to provide access to information and services informed by the perspective of each individual user.

  6. Strategic Principles (1) • User-oriented perspective – emphasize the user experience in the design of services, including single sign-on, consistent interfaces, self-service, role-based navigation, and allow choice among desktop platform alternatives. Deploy support services based on user needs rather than on IT organizational convenience. • Ubiquitous access – provide secure access to all applications and data from residence/office, campus, and wide-area locations, supporting the evolving panoply of mobile computing, telecommunications, and personal assistant devices.

  7. Strategic Principles (2) • Best practices – implement technologies and services proven by our peers to be effective, open, and scalable. • Higher Education community participation – commit resources towards open-source and multi-campus initiatives; prefer solutions emanating from these. • On-campus partnerships – provide leadership and flexible collaborative support for campus applications to create an integrated and technologically appropriate environment.

  8. Project Definitions • Formal definition of scope and relationship to strategic principles and initiatives • Identifies costs, risks, time lines, project team, etc. • Input to formal approval process

  9. Initiative Definitions • Formal definition of scope and relationship to vision and strategic principles • Documents 4 sets of projects: • Proposed • Active • Rejected • Completed

  10. IT Resource Allocation Strategic Projects Tactical Projects Operational

  11. Current Initiatives • Identity management & provisioning • Portal / Web • User Services • User Empowerment • Collaboration and Learning Environment • Instructional environment • Research computing • Administrative applications • Network infrastructure & security • Unified communications • Production environment maintenance & remediation • IT practices, efficiency & effectiveness

  12. Active & Planned Projects (sampler) • Web/portal content management • Software acquisition (portal) • Cell phone ordering (portal) • Single sign-on (student appls) • Web-based storage access • Improved directory/search & MSO tools • UCTrust/UC Anywhere (portal) • Mac address registration • Laptop data encryption • SIS Operational Data Store • Webmail upgrades • Sakai new release • Video capture/streaming • Digital signage next steps

  13. Identity Management & Provisioning • Federated ID management (UCTrust) • ID claiming enhancements • Group and role management

  14. Portal / Web • SSO expansion • Inclusion of PTR in portal / SSO • IT channel / presence plan • Starbak interface & integration • Portal upgrade to current version • SIS portal channels

  15. User Services • Encrypted PC storage • Webmail enhancements • Web file access (remote) • Digital signage management

  16. User Empowerment • Software channel (portal) • Cell phone channel (portal) • Directory 2.0 • Touch-screens in classrooms • PC ordering channel (portal) • IT Knowledgebase

  17. Collaboration & Learning Environment • UCMCROPS version upgrade • ePortfolio (OSPI) • Other Sakai tools

  18. Instructional Environment • HITT implementation • Campus card printing • Complete classroom AV • Drop-in computer lab & finalization of instructional labs • Video/audio capture & streaming

  19. Research Computing • HPR connection (CENIC)

  20. Administrative Applications • SIS Operational Data Store • PAWS AA/EOP

  21. Network Infrastructure & Security • MAC address registration • Bandwidth limiting/shaping • Network host integrity • 802.1 wired authentication

  22. Unified Communications • Asterisk pilot

  23. Production Environment • Production documentation remediation • Application security audit • Network/Application monitoring • Windows server 2000 upgrades • Capacity management

  24. IT Practices • Planning & project management framework • Track-IT 7.0 upgrade • Recharge centers creation • Centralized source code • Staff back-ups/cross-training strategy

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