OTOAI – A Belief . . ourselves

2. OTOAI – A Belief . . .in ourselves

3. What we stand for?

4. What we stand for? • OTOAI is a national, not-for-profit organization comprising India’s outbound tour operators as its members • OTOAI is dedicated to developing and promoting the highest ethical and professional standards in the travel and tourism industry.

5. What we stand for? • OTOAI is dedicated to foster an environment of collaboration with various stakeholders through an ideology of collective ambition • OTOAI is dedicated to be the leading voice on national and global issues of travel and tourism; while propagating fairness, market efficiency, and customer protection.

6. Why, another Trade Association?

7. Why, another Trade Association? • To represent the niche segment – Outbound Tour Operators and • To foster networking, partnership, collaboration and cooperation between different stakeholders • To take up the issues concerning the industry • To enhance the profile of outbound tourism industry in India and encourage growth dynamics of outbound tourism

8. Why, another Trade Association? • To introduce ethics and professional conduct in the industry • To provide a forum for arbitration between outbound tour operators and other stakeholders, particularly overseas suppliers • To negotiate with regulators and create a strong lobby for protecting interests of outbound tour operators in India

9. Mission and Vision Statement

10. Mission and Vision Statement • To lead the outbound segment of travel industry in India by setting the highest standards of ethics and professional excellence while propagating an ideology of collective ambition of selling travel through effective representation, shared knowledge and collaboration with stakeholders

11. Mission and Vision Statement • To seek a retail travel marketplace that is profitable, growing and a rewarding place to work, invest and do business • To seek recognition of travel management as a profession with a recognized body of knowledge and a well established and practiced code of ethics and standards of professional conduct

12. Seven Pillars of OTOAI Ideology

13. Seven Pillars of OTOAI Ideology • Creating a Knowledge base for its members • Encouraging Innovation in the industry • Providing Support to its members • Implementing Ethics and Standards in the industry • Participative Management • Promoting Entrepreneurship • Collaboration with Stakeholders

14. Activities of OTOAI

15. Activities of OTOAI • Facilitate • Events, workshops, round tables and discussions • Promote • Ethics, Best Practices, Professional Practice • Build • Linkages, Partnerships, Strength

16. Activities of OTOAI • Serve • Information, Advisory, Advocacy • Prosper • Sustainable and forward-looking vision

17. Strategy for the Future….

18. Strategy for the Future…. • To build OTOAI national leadership in professional ethics and excellence of practice in travel management by developing and delivering quality support, advisory services and collaboration with stakeholders that leverage the OTOAI brand to our expanding membership constituency.

19. OTOAI – Membership

20. Categories of Membership • Active Members • Allied Members • Overseas Members • NTO Members • Honorary Members

21. Membership Criteria (Active Members) • Recommendation letters • From One Active OTOAI Member • From Overseas Supplier • From NTO • Certificates • CA Certificate (turnover) • FFMC (forex) • Destination Specialist Programs

22. Membership Criteria (Active Members) • Copy of MOA/ Partnership Deed • Minimum 150 sq feet of office space • Proof of business existence – minimum one year in outbound • PAN Card • Membership Form and Fee • OTOAI Membership Professional Conduct Statement

23. Advantages of Membership

24. Advantages of Membership • Learning • Global trends that affect your business • Industry best practices on competitiveness • Improve internal efficiency and productivity • Get an insight into Government policies and their impact on businesses • Caring • Opportunity to give back to society • Recognition for an ethical conduct

25. Advantages of Membership • Networking • Networking opportunities with Indian and Global Travel Industry stakeholders • Platform to enhance your business and develop newer markets • Sharing • Share your best practices with other members • Help enhance competitiveness of Indian Travel Industry

26. Overseas Member – OTOAI

27. Overseas Member – OTOAI • Overseas Members shall mean persons and organizations having principal office outside India and are in business of conducting inbound travel and tourism or are in the Business of Destination Management • National Tourism Offices/ Tourism Boards can apply under “National Tourism Office” category.

28. Overseas Member – Requirements • Membership Form • Undertaking on nature of business • Required Fee • Contact details of Indian Representatives

29. Core Competencies of OTOAI

30. Core Competencies of OTOAI • A niche segment – Outbound Tour Operators • Commitment to Ethics & Professional Conduct • PAN India presence through zonal and regional chapters • Stringent criteria for membership ensures serious players as members • Arbitration clause

31. Core Competencies of OTOAI • Training Programs – Credit for members • Establishing communication channels • Feedback mechanism & Market research • Joint events, seminars and forums • Screening of members & continuing education • Famil. Trips to be used for training & awareness only and not for holidays

32. Collaboration/ Partnership

33. Collaboration/ Partnership • Joint Forum for exchange of information • Recognition and Endorsement • Events and trainings • Preference in visa processing • Better access to information • Trainings • Processing time • Direct access in special cases

34. Thank You very much for your attention! "If contact between people is based on trust and absolute integrity, then it is of benefit for both sides."