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Front Slide

Front Slide. Process Benchmarking Or… Measure for measure. Bernarde Hyde June 2011. What is a Benchmark?. “A point of reference against which something can be judged”. Forefathers. Good Benchmarking. Data Pyramid. Know why Know how Know what Know nothing. What do you want?. The 3es.

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Front Slide

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  1. Front Slide Process Benchmarking Or… Measure for measure Bernarde Hyde June 2011

  2. What is a Benchmark? “A point of reference against which something can be judged”

  3. Forefathers

  4. Good Benchmarking

  5. Data Pyramid Know why Know how Know what Know nothing

  6. What do you want?

  7. The 3es Process Inputs Outputs Effectiveness Efficiency Economy

  8. Example Process Diagram

  9. Where can you get to? Best Practice Activity 5 Activity 2 Activity 3 Performance Activity 1 Activity 4 Resource 100%

  10. Where can you get to? Support Salaries per student FTE as a % of Cost

  11. Where can you get to? Support Salaries per student FTE as a % of Cost

  12. Search and Reapply !

  13. Thank you for listening Slide Bernarde Hyde T: 0118 935 7073 m.b.hyde@reading.ac.uk www.sums.org.uk/

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