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155,000 Personalized Learning Portals at JCPenney. Heidi Rasmussen JCPenney Director – Home Office Training. Major Headlines. Rapid Technological Innovations Impacting the Workplace. New Employee Training: Is It Worth The Investment ?. The New Social Learning:

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Heidi Rasmussen JCPenney Director – Home Office Training

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155,000

Personalized Learning Portals

at JCPenney

Heidi RasmussenJCPenneyDirector – Home Office Training


Major Headlines


Rapid Technological Innovations Impacting the Workplace

New Employee Training: Is It Worth The Investment?

The New Social Learning:

A Guide to Transforming Organizations Through Social Media

Why Cross Training of Employees is a Must

Signs That Your Employees Need Sensitivity Training

Supporting Ethical Employees: With the Right Training, Employees Can Learn To Make Ethical Decisions

Education, Training and the Global Economy

Training Seen As Key to Employee Satisfaction, Success

Motivate And Retain Employees Through Training And Development

From Videos to Simulations: New Technologies in Training

Is Your Training Staff Ready For New Technology?

Gen Y, Gen X and the Baby Boomers: Workplace Generation Wars

Training Employees in a Tight Economy

How to Increase Revenue & Customer Service by Training Employees

Training Business: Recession survival tips

Mixing and Managing 4 Generations of Employees

Generation Y: They've Arrived at Work With a New Attitude


  • High level JCP

  • The 5 C’s of jTrain

  • So what?

  • Q&A


Vision

To provide the best training in retail that optimizes the learning of the associate and accelerates company growth


2,311,621

?

# of training hours

JCPenney associates completed

in 2009


2,500

?

# of courses

offered

at any given time


WINNING TOGETHER Survey

“I have the training I need to do my job effectively”

91

90

89

87

Percent

85

81


“Man in the Office” Interview


Mission of jU

jU will provide Associates with the skills they need to help JCPenney achieve our business objectives in a challenging, supportive learning environment that fosters achievement.


JCP’s central location for tracking & managing

all training for

all Associates


What Training?

Delivery

Tools/Methods

  • Home Office On- and Off-site

  • Distance Learning (IDL)

  • On Demand Video and jLearn

  • Online Courses

  • University Programs

  • New-to-Position Training checklists

  • Know Your Department Guides

  • Placemats

  • Job Aids

  • Manuals

  • Certification Tests


Core

Recommended

Available

Levels

of

Training


The 5 C’s of

  • Colleges

  • Competencies

  • Communities

  • Certification

  • Capabilities


The 5 C’s of

  • Colleges

  • Competencies

  • Communities

  • Certification

  • Capabilities


The 5 C’s of

  • Colleges

  • Competencies

  • Communities

  • Certification

  • Capabilities


jTrain Communities


The 5 C’s of

  • Colleges

  • Competencies

  • Communities

  • Certification

  • Capabilities


The 5 C’s of

  • Colleges

  • Competencies

  • Communities

  • Certification

  • Capabilities


GPS

Enabled


Do highly engaged associates perform better?


Are companies with highly engaged associates more successful?


Does

training & development improve associate engagement and performance?


Is it true that....

“What Gets

Measured,

Gets Done?”


Engagement

Training & Development

Engaged Associates

Performance

Better Performing, Engaged Associates

Results


Why are

“personalized

learning portals” important?


Your role

is important to us!!

Personal

Learning

Plan

Engaged

Through

jTrain

Transcript

of

Learning

You are important

to us!!

Knows

What’s

Available


Heidi Rasmussen


155,000

Personalized Learning Portals

at JCPenney

Heidi RasmussenJCPenneyDirector – Home Office Training


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