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CERN HOSTEL

CERN HOSTEL. 85 th ACCU Meeting of 9 September 2009. CERN Hostel Service. As requested by ACCU and the Management Implementation of the WWW booking New deals with hotels close to CERN, available on the new website of Hostel service

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CERN HOSTEL

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  1. CERN HOSTEL 85th ACCU Meeting of 9 September 2009 M. Tiirakari

  2. CERN Hostel Service • As requested by ACCU and the Management • Implementation of the WWW booking • New deals with hotels close to CERN, available on the new website of Hostel service • Corporate rates for nearby hotel available on the new website of Hostel service Dec. 2009 DONE DONE M. Tiirakari

  3. CERN Hostel WWW booking • Successful implementation of the new hostel software FIDELIO: 6 July 2009. • In production for WWW booking: December 2009. It will enable users to: • make individual booking [CERN login necessary] • Cancel their booking, up to 48h before arrival (modification only via the reception desk) • Guarantee their reservation with a credit card (currently NO Penalty for cancellation) M. Tiirakari

  4. CERN Hostel Service • The new website for CERN Hostel service will be in production mid-September 2009, showing: • Availabilities (up to 3 months, to be finalized) • Corporate rates for hotels in the areas • Private rental sector • Booking rules • A satisfaction survey M. Tiirakari

  5. CERN Hostel : On-going actions and projects • Renovation of Building 38-39 launched, priority given to the sanitary installations and kitchens: end of work beginning 2010. • A virtual store to provide CERN Hostel users with fresh food, in collaboration with NOVAE restaurant: Implementation foreseen Dec. 2009 • What about a campus for Students? • find a building • renovation M. Tiirakari

  6. Occupancy rate 2008 in % M. Tiirakari

  7. Occupancy rate 2009 in % Still room for improvements M. Tiirakari

  8. No show:From 06 July to 07 September on average: 1 no-show per day M. Tiirakari

  9. M. Tiirakari

  10. THANK YOU FOR YOUR ATTENTION M. Tiirakari

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