VALUE-CREATION CYCLE: AN INSTRUMENT FOR UNIVERSITY INTERNAL QUALITY ASSURANCE
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VALUE-CREATION CYCLE: AN INSTRUMENT FOR UNIVERSITY INTERNAL QUALITY ASSURANCE Dr. Le Van Hao Nha Trang University. CONTENT. INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION VALUE CREATION CYCLE APPLICATION IN HIGER EDUCATION MANAGEMENT

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VALUE-CREATION CYCLE: AN INSTRUMENT FOR UNIVERSITY INTERNAL QUALITY ASSURANCE Dr. Le Van Hao

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Value creation cycle an instrument for university internal quality assurance dr le van hao

VALUE-CREATION CYCLE: AN INSTRUMENT FOR UNIVERSITY INTERNAL QUALITY ASSURANCE

Dr. Le Van Hao

Nha Trang University


Content

CONTENT

  • INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

  • VALUE CREATION CYCLE

  • APPLICATION IN HIGER EDUCATION MANAGEMENT

    III. EVALUATION OF THE SITUATION AND SOLUTION DEVELOPMENT FOR INTERNAL QUALITY ASSURANCE


Bcl be n trong tr ng h

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

“Internal quality assurance includes mechanism, resources and information sources to establish, maintain and develop the quality of learning, teaching, scientific research and community service” (AUN, 2007).


Bcl be n trong tr ng h1

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

  • Seven criteria of IQA in higher education (ENQA, 2005):

    • Policy and quality assurance procedure: the institution needs to develop strategies, policies and operation cycles in order to constantly improve its quality; develops the culture of quality assurance in all activities.


Bcl be n trong tr ng h2

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

2. Approve and periodically monitor and revise curriculum and the issuance of certificates: an institution needs to have regulations, procedures for the approval and periodic supervision of curriculum and issued certificates.

3. Learner assessment : learners are assessed in accordance with open and consistent standards, regulations and procedures.


Bcl be n trong tr ng h3

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

4. Quality assurance of teaching faculty : Quality of teaching faculty is assured. They make contribution to reports on their university’s quality assessment.

5. Learning resources: learners can access to learning resources in accordance with their curriculum


Bcl be n trong tr ng h4

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

6. Information system: the institution needs to have sufficient information for the management of curricula and other activities.

7. Public information: periodically, the institution updates and makes public of curriculum and degrees and certificates.


Bcl be n trong tr ng h5

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

  • Seven rules of internal quality assurance (APQN, 2008):

    • Develop the culture of quality assurance university wide

    • Quality assurance is reflected through the objectives of the institution’s activities.

      3. Develop internal quality assurance system together with policies and procedures.


Bcl be n trong tr ng h6

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

4. Approve and periodically monitor and revise curriculum and certificate issuance

5. Develop and implement strategies for quality improvement

6. Maintain and develop quality of teaching faculty and researches

7. Publicize information of the institution, curriculum, certificates and its achievements


Bcl be n trong tr ng h7

ĐBCL BEÂN TRONG ÔÛ TRÖÔØNG ÑH

INTERNAL QUALITY ASSURANCE IN HIGHER EDUCATION

One of the remarkable commonalities of the two mentioned directions for internal quality assurance of each institution is the development and effective implementation of strategies for quality improvement. In order to achieve it, a overall tool for management is required.


Value creation cycle

VALUE-CREATION CYCLE

  • Value-creation cycle was developed by a group of Norwegian scientists in late 20th century.

  • The cycle was officially introduced in Vietnam for the first time in the conference on “enhancing the administration capacity” hosted in the Nha Trang University of Fisheries (currently University of Nha Trang) in 2004.


Value creation cycle1

VALUE-CREATION CYCLE

Role of the value-creation cycle :

  • Can be used as a "management language” for agencies and businesses including institutions of higher education.

  • Help managers at all levels define appropriate missions, targets and strategic solutions.


Value creation cycle2

Customers

Producer

SP

VALUE-CREATION CYCLE

Organizations, businesses

Students

Administrators

Feedback

Promotion

Students

Courses

Production

Technology

(Universities)


Value creation cycle3

Nguoàn löïc

VALUE-CREATION CYCLE

Customers

Collaboration

Feedback

Promotion

Finance

Human

resources

Structure

Production

University

Product


Value creation cycle4

VALUE-CREATION CYCLE

  • Finance: Financial sources that can be achieved by an institution

  • Human resources: A institution’s staff, cultural and mental value and co-operation.


Value creation cycle5

VALUE-CREATION CYCLE

  • Structure: include facilities, mechanism, strategic plans, regulations, targets, criteria… needed for running production activities; material values (lesson plans, database, information network,…)


Value creation cycle6

VALUE-CREATION CYCLE

  • Collaboration: include external partnership and cooperation (domestic and international)


Value creation cycle an instrument for university internal quality assurance dr le van hao

VALUE-CREATION CYCLE

  • Human resources include not only a producer’s staff but also cultural and mental values and collaboration among individuals. A producer whose staff stand together and respect collaboration will be more likely to sustainably develop.


Value creation cycle an instrument for university internal quality assurance dr le van hao

VALUE-CREATION CYCLE

  • Mechanism, strategic plans, regulations, targets, criteria… of a producer are also considered as resources. A producer having good strategic plans and appropriate mechanism will have more chances to succeed


Value creation cycle an instrument for university internal quality assurance dr le van hao

VALUE-CREATION CYCLE

  • Collaboration is considered as a resource, especially in current economic - social context. A producer having good partnership and linkages can rapidly develop although his financial potential is limited.


Application in higher education management the product is graduates

APPLICATION IN HIGHER EDUCATION MANAGEMENTThe product is graduates:


Mo t va i nha n xe t o i v i gia o du c a i ho c vie t nam v i sa n pha m la ca c kho a ho c

APPLICATION IN HIGHER EDUCATION MANAGEMENT The product is courses:

MOÄT VAØI NHAÄN XEÙT ÑOÁI VÔÙI GIAÙO DUÏC ÑAÏI HOÏC VIEÄT NAMVôùi saûn phaåm laø caùc khoùa hoïc:


Value creation cycle an instrument for university internal quality assurance dr le van hao

APPLICATION IN HIGHER EDUCATION MANAGEMENT The product is technology


Value creation cycle an instrument for university internal quality assurance dr le van hao

EVALUATION OF THE SITUATION AND PLAN DEVELOPMENT FOR INTERNAL QUALITY ASSURANCE


Value creation cycle an instrument for university internal quality assurance dr le van hao

EVALUATION OF THE SITUATION AND PLAN DEVELOPMENT FOR INTERNAL QUALITY ASSURANCE


Value creation cycle an instrument for university internal quality assurance dr le van hao

EVALUATION OF THE SITUATION AND PLAN DEVELOPMENT FOR INTERNAL QUALITY ASSURANCE


Value creation cycle an instrument for university internal quality assurance dr le van hao

EVALUATION OF THE SITUATION AND PLAN DEVELOPMENT FOR INTERNAL QUALITY ASSURANCE


Value creation cycle an instrument for university internal quality assurance dr le van hao

THANK YOU!


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