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Remote Technical Training. by Netta Ben-Shlomo. CLIQ Overview. CLIQ System Components. C-Keys Keys Cylinders Local PD. CLIQ Remote Components. Wall PD Mobile PD Client work station. Control Key (C-Key). Main functions of the C-Key: Retrieving audit trail from cylinders

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remote technical training

RemoteTechnical Training

by Netta Ben-Shlomo

cliq overview
CLIQ Overview

CLIQ System Components

  • C-Keys
  • Keys
  • Cylinders
  • Local PD

CLIQ Remote Components

  • Wall PD
  • Mobile PD
  • Client work station

1

control key c key
Control Key (C-Key)
  • Main functions of the C-Key:
    • Retrieving audit trail from cylinders
    • Updating authorizations in cylinders
    • Verifying security software login
  • The c-key contains 2 memory areas:
    • List of task (LOT) - 767 tasks
    • Memory for audit trail – 12 Kbit
  • There are 2 types of C-Keys:
    • Master C-Key (MCK); one per system
    • Normal C-Key (NCK); optional; many per system

2

cliq keys types
CLIQ Keys – types
  • Quartz key
    • CLIQ key with internal clock (quartz)
    • Weekly schedule (32 windows of time per week)
    • Audit trail with date / time information
    • Authorization change must be done in the cylinder
    • Cannot be updated by a Remote PD
  • QuartzXT key
    • Same function as the Quartz key, but with extended memory
    • Can be updated by a Remote PD
  • Quartz+ key
    • CLIQ key with internal clock and extended memory
    • Weekly schedule (32 windows of time per week)
    • Audit trail with date / time information
    • List of authorized cylinders (LOAL)  authorizations can be changed in the key
    • Can be updated by a Remote PD

3

comparing quartz quartz keys
Comparing Quartz & Quartz+ Keys

** Adding a new group of keys to the system requires updating the cylinders (for both types of keys).

4

cliq cylinders padlocks types
CLIQ Cylinders & Padlocks - types
  • Normal Cylinders / padlocks
    • Up to 100 Audit trail lines
    • a C-Key can read full Audit Trail from up to 8 Cylinders at a time
  • Extended Memory Cylinders / padlocks
    • Up to 1000 Audit trail lines
    • a C-Key can read full Audit Trail from only one Cylinder at a time
  • Sequence lock
    • Not supported in CLIQ Remote

6

one key endless possibilities
One Key, Endless Possibilities

More then 30 cylinder applications!

8

weather resistance
Weather Resistance
  • Cylinder: IP55
  • Key: CE IP57

HASP

Water proof padlock

Cylinder Cover

9

local programming device pd
Local Programming Device (PD)

Used by the system’s administrator(s)

  • Security
    • Hardware verification for login to the system
  • Programming
    • Send/Receive tasks to/from C-Keys
    • Programming User Keys locally

10

wall programming device wall pd
Wall Programming Device (Wall PD)

Used by the key holders

  • Installation:
    • Wall mounted
    • At the entrance of the building or another accessible frequently visited location
  • Updates for users keys:
    • Authorizations & time profiles
    • Time synchronization
    • Retrieving audit trail
    • Re-occurring authorizations (re-validation)
  • Power supply:
    • 12-24V DC
    • Power over Ethernet (PoE)

11

mobile programming device mobile pd
Mobile Programming Device (Mobile PD)

Used by key holders

  • Mobile:
    • Key holders can get updates for their keys anywhere
    • The Mobile PD uses a cellular telephone or a laptop as a modem
  • Updates for users keys:
    • Authorizations & time profiles
    • Time synchronization
    • Retrieving audit trail
    • Re-occurring authorizations (re-validation)
  • Power supply:
    • 4 x AAA batteries

12

client working station
Client Working Station

Administrator PC – desktop or laptop

  • Operating systems
    • Windows XP, VISTA, Windows 7
  • Hardware
    • Local PD installed with its driver
    • C-Key with its certificate
  • Internet connection
    • Port 443 SSL must be open
  • Browsers
    • Internet Explorer 7 or 8 only
  • Other needed software
    • Java JRE v.19 or newer

Let\'s do it...

14

what will we see in the software
What will we see in the software?
  • The logic of the SW
  • Employees & visitors
  • Keys
  • Cylinders
  • Daily work
  • Lock Chart
  • Wall PD
  • Managing the system
  • Audit trail

15

the logic of the software
The ‘logic’ of the software

Software structure

  • Four main Tabs
    • Work – for the daily work
    • System Info – key/cylinder authorizations, audit trail
    • Administration – system configuration, reports
    • Settings – changing SW languages & PIN code
  • Recurring themes
    • Scan
    • Search
    • Edit
    • Info on the first page
    • Show button to view information

16

employees visitors
Employees & Visitors
  • What is the difference in the SW between employee and visitor?
    • Employees: a lot of personal information
    • Visitors: minimal information
  • System Info  Employees / Visitors
    • View employee / visitor details & keys that are assigned to themManually add / edit employee details
  • Administration  Import  Import employees
    • Importing employee list from a CSV file
  • Mandatory information
    • Employee number, First name, Surname
  • Recommended information
    • Email – the SW can e-mail employees a reminder when new updates are available

17

slide19
Keys

System info  Keys  Scan/Search  Show

  • Key Information window tabs:
    • Information – viewing & editing general information of the key
    • Cylinder authorizations – managing LOAL in the key
    • Time settings – time profiles and recurring tasks
    • Update history – information about updates previously done
    • Audit Trail – collected audit trail from the key
    • Events – information about Hand In/Out of the key
  • Updating keys
    • Locally – using the Local PD
    • Remotely – sending task to a Remote PD (Wall PD or Mobile PD)

18

cylinders
Cylinders

System info  Cylinders  Search  Show

  • Cylinder Information window tabs:
    • Information – viewing & editing general information of the cylinder
    • Authorized keys – managing authorized keys and key groups
    • Update history – information about updates previously done
    • Audit Trail – collected audit trail from the cylinder
    • Events – cylinder installation information
  • Tasks for a Cylinder
    • Add / remove authorized keys or key groups
    • Request audit trail
  • Task requesting steps:
    • Editing a task
    • Send task to a C-Key (Work  Programming)

19

daily work
Daily Work

Work  Hand in key / Hand out key

  • ‘Step by Step’ Wizard
    • Search & Select Employee / Visitor
    • Select key
    • Configure key schedule
    • Confirm Hand In/Out
    • Printing receipt (any language)
  • Very simple and user friendly!

20

the lock chart
The Lock Chart

Work  Lock chart

  • Partial view of the authorization
    • Cylinder only, no information about LOAL in Quartz+ keys
  • ‘Create your own Lock Chart’…
    • Selecting cylinders & keys to be presented
  • Authorize or un-authorize keys/key groups in a Cylinder
    • Black – key/key group is in cylinder’s LOAK
    • White – Not authorized (not in LOAK)
  • To update the cylinder go to Work  Programming and send the tasks to a C-Key

21

the wall pd mobile pd
The Wall PD & Mobile PD

System info  Remote PDs

  • View & configure Wall & Mobile PD parameters
  • Remote PD tabs:
    • Info - viewing & editing general information of the Remote PD
    • Event Log – viewing the Remote PD event log
    • Settings - viewing & configuring network & certification
    • Firmware – upgrading Remote PD Firmware
  • Security
    • Each remote PD program has its unique certificate
    • Bypass Proxy rule

22

managing the system
Managing the system

Administration  C-Keys / Roles

  • Roles: create ‘Role’ templates
  • C-Keys: assign C-Keys and Roles to users
  • C-Key Roles:
    • Supper administrator
    • Administrator
    • Receptionist
    • Cylinder programmer
    • WebService
    • User defined
  • Normal C-Key must be connected to a user before use!
  • Security: every C-Key has a unique certificate
  • Option – ‘Approval’ mode

23

the audit trail archive
The Audit Trail Archive

System info  Audit trail archive

  • View collected audit trail saved in the system’s database
  • Present filtered data
    • Between dates
    • Specific text
    • Keys only / Cylinders only / All

24

exam hands on
Exam (‘hands on’)

Follow the below instructions with your demo kit(in groups)

  • First configuration assignment
    • Authorizations & schedule
      • One key always authorized
      • Second key – out of schedule now, in schedule within 5 minutes
    • Hand out information
      • Key#1 to Angelina Jolie, with daily re-validation
      • Key#2 to Julia Roberts, with weekly re-validation
  • Change to:
    • Key#1 – Remote change - new schedule – access from 08:00 to 17:00 on Monday, Tuesday and Thursday
    • Key#2 – Local change – hand in and read audit trail

26

exam questions
Exam - Questions
  • I am trying to authorize a new Cylinder in a Quartz+ key. In the ‘Cylinders authorized’ tab, when I search for this cylinder I can not see it. What can be the problem?
  • I want to login to the system using my NCK. I’ve already imported the certificate. When I try to browse to the CLIQ Web site I am getting an error, although the web server is up and running. What can be the reason for that?
  • Describe the flow of reading AT from a cylinder.

27

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