Presentation Transcript

1. Consumer Protection Agencies

2. Federal
3. Consumer Information Center Provides information on government publications on topics of interest to consumers
4. Consumer Product Safety Commission Promote safety from unreasonable risk of injury from products Set safety requirements Tests products Conducts research and education programs
5. US Postal Service Enforces laws against fraud by mail Receives complaints from individuals Helps consumers recover money Provides information on common mail fraud scheme
6. US Dept of Agriculture Inspects and grades food Ensures quality of food
7. Food and Drug Administration Sets and maintains purity and safety standards for foods, drugs, and cosmetics Researches contents new health and drug products Inspects food and health aide plants Ensures accurate labeling Removes unsafe products from the market
8. National Highway Traffic Safety Administration Set requirements for motor vehicle safety, maintenance, and fuel economy Test vehicles and other automobile products for compliance with laws Conducts research on ways to save fuel an increase highway safety Investigates consumer complaints about vehicle safety
9. Environmental Protection Agency Works with businesses to reduce pollution and make our environment healthier
10. Federal Trade Commission Works to ensure that there is fair competition in the market by eliminating unfair or deceptive practices
11. State
12. Public Utilities Commission Regulates rates utility companies can charge; utility companies include gas, oil, water, electricity, and telephone
13. Weights and Measures/Division of Standards Maintains scales, packages, gasoline pumps, and labels to guarantee true weights and measurements
14. Licenses Gives a person the right to conducting business or practice the profession
15. Attorney General Protects states citizens from fraud and criminal acts
16. Private Consumer Detection Organizations
17. Consumer Federation of America Lobbying group that informs government and public about consumer issues
18. Consumer Report Informs consumers about products good and bad
19. Better Business Bureau Persuades businesses to fix problems or fulfill promises to consumers about products or services
20. Review Lobbies to the government on consumers’ behalf? Ensures your gasoline pumps are accurate? What Ms. Harrison needs to lawfully be a public school teacher? Who serves as the state’s version of the Federal Trade Commission? Who serves as a mediator for consumer-business issues on the private level? Who makes sure that you are not overcharged for your electric bill?