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Chapter 9. Group Dynamics and Teams. company performance. organizational learning and adaptability. employee commitment. Self Managed Teams Benefits. Supportive top management Policies that promote teamwork. Supportive organizational climate

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Presentation Transcript
chapter 9

Chapter 9

Group Dynamics and Teams

slide2

company performance

  • organizational learning and adaptability
  • employee commitment

Self Managed Teams

Benefits

successful work teams
Supportive top management

Policies that promote teamwork

Supportive organizational climate

Skilled supervisors and team members

Successful Work Teams
model of group development
Model of Group Development

Adjourning

Performing

Norming

Storming

Forming

groupthink
Groupthink
  • Members of a highly cohesive group
  • Belief in invulnerability
  • Belief in inherent morality
  • Stereotyping outsiders
  • Fail to explore alternative course of action
  • Mindguard
slide7

Content

Process

task behaviors
Task Behaviors
  • Initiating
  • Seeking information or opinions
  • Clarifying and elaborating
  • Summarizing
  • Consensus testing
  • Reality testing
  • Orienting
group maintenance
Group Maintenance
  • Gatekeeping
  • Encouraging
  • Harmonizing and compromising
  • Using humor
slide10

Emotional Issues:

  • causes of self oriented emotional behavior
  • Types of emotional behavior resulting from tension:
    • Tender emotions: supporting, depending, pairing up
    • Tough emotions: anger, hostility, self assertiveness
    • Denial of all emotion: withdrawal, falling back on logic
slide11

Disabling Anti group behaviors:

  • Clown
  • Ego trip
  • Recognition seeker
  • ???
slide12

Pure types of reducing tension and expressing emotions

    • Friendly helper orientation: accept tender, deny tough
    • Tough battler: accept tough & deny tender
    • Logical thinker: deny all emotion reason
success factors for teams
Success Factors for Teams
  • Clear, engaging direction
  • A real team task
  • Team rewards
  • Basic material resources
  • Authority to manage the work
  • Team goals
  • Strategy norms
slide14

Social Capital

Trust

Reciprocity

Social Networks

slide15

Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member

Inner Outer Activity:

Task: To be the most effective group

To list and prioritize 10 items that make an effective team

Inner: 4 minutes rotated to work on task

You may only work on problem when acting as the inner circle

Switch every 4 minutes with outer circle

After two sessions as inner circle, consult with outer

slide16

Follow-up:

  • Discuss individual/group behavior
  • What kind of group were you?
  • Was the group cohesive
  • How did cohesiveness relate to performance?
  • Groupthink?
  • Group norms?
  • Conflict?
  • Social loafing?
  • Participation
slide17

Requirements for Monday - Today!!

  • Each group will need:
  • 1 raw egg no egg beaters plz
  • 6 plastic straws
  • 1 yard of scotch tape
  • 1 plastic jar
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