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Chapter 9. Group Dynamics and Teams. company performance. organizational learning and adaptability. employee commitment. Self Managed Teams Benefits. Supportive top management Policies that promote teamwork. Supportive organizational climate

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Presentation Transcript
Chapter 9

Chapter 9

Group Dynamics and Teams


  • organizational learning and adaptability

  • employee commitment

Self Managed Teams

Benefits


Successful work teams

Supportive top management

Policies that promote teamwork

Supportive organizational climate

Skilled supervisors and team members

Successful Work Teams


Model of group development
Model of Group Development

Adjourning

Performing

Norming

Storming

Forming


Groupthink
Groupthink

  • Members of a highly cohesive group

  • Belief in invulnerability

  • Belief in inherent morality

  • Stereotyping outsiders

  • Fail to explore alternative course of action

  • Mindguard



Content

Process


Task behaviors
Task Behaviors

  • Initiating

  • Seeking information or opinions

  • Clarifying and elaborating

  • Summarizing

  • Consensus testing

  • Reality testing

  • Orienting


Group maintenance
Group Maintenance

  • Gatekeeping

  • Encouraging

  • Harmonizing and compromising

  • Using humor


  • Emotional Issues:

  • causes of self oriented emotional behavior

  • Types of emotional behavior resulting from tension:

    • Tender emotions: supporting, depending, pairing up

    • Tough emotions: anger, hostility, self assertiveness

    • Denial of all emotion: withdrawal, falling back on logic




Success factors for teams
Success Factors for Teams

  • Clear, engaging direction

  • A real team task

  • Team rewards

  • Basic material resources

  • Authority to manage the work

  • Team goals

  • Strategy norms


Social Capital

Trust

Reciprocity

Social Networks


Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member

Inner Outer Activity:

Task: To be the most effective group

To list and prioritize 10 items that make an effective team

Inner: 4 minutes rotated to work on task

You may only work on problem when acting as the inner circle

Switch every 4 minutes with outer circle

After two sessions as inner circle, consult with outer


  • Follow-up: behaviors characterize a good group member

  • Discuss individual/group behavior

  • What kind of group were you?

  • Was the group cohesive

  • How did cohesiveness relate to performance?

  • Groupthink?

  • Group norms?

  • Conflict?

  • Social loafing?

  • Participation


  • Requirements for Monday - Today!! behaviors characterize a good group member

  • Each group will need:

  • 1 raw egg no egg beaters plz

  • 6 plastic straws

  • 1 yard of scotch tape

  • 1 plastic jar


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