Download
1 / 5
50 likes | 65 Views
Communication has always been the key factor of any successful relationship, and this is especially true for business looking to retain their customers. Businesses and service providers are recognising that customers are becoming more independent, preferring to use a self-service option when resetting passwords and changing information, as opposed to dealing with someone over the phone. <br>For this form of communication to prosper an infrastructure was put in place to support the volume of messages being sent, as well as ensure that the information being transmitted remains secure.
E N D
