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Usability Report on the Media Center Website

Usability Report on the Media Center Website. Priscilla Sauceda Ralonda R. Green Christian Castillo Jared B. Lorenzana. Inc. Educational. TESTERS. Background and Test Objectives. *The ITS Media Center Website Measure Accessibility Amount of Information Overall quality. Methodology.

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Usability Report on the Media Center Website

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  1. Usability Report on the Media Center Website Priscilla Sauceda Ralonda R. Green Christian Castillo Jared B. Lorenzana Inc. Educational TESTERS

  2. Background and Test Objectives *The ITS Media Center Website • Measure Accessibility • Amount of Information • Overall quality

  3. Methodology • Participant Profiles (3) • Pre-test/Post-test Questionnaires • Think out-loud protocol • Equipment used to gather information • Video Camera • Camera Phone

  4. Think Out-Loud Protocol

  5. M.E.E.L.S • Memorability: • Efficiency: • Errors: • Learnability: • Satisfaction:

  6. Quantitative / Qualitative Data • Time spent on tests • “Confusion/Frustration” • Pre-test and Post-test & Think-out-loud protocol • Observation Link To Media Center

  7. Time Spent Testing

  8. Usability Testing • Testing Site • Environment

  9. Team Member Roles *Rotated Positions:

  10. Findings and Results • Agreed it was easy to locate website • Disagreed on the amount of information • Disagreedthat the website supported the information on request forms

  11. The Affinity Diagram

  12. Recommendations • Wording needs changes/link location • Create a direct link • “Media Center” link on the UIW index page

  13. Conclusions • Content vs. Overall Quality of the site • Major Problem(s): • Wording of Links • Direct link for Media Center Website • Post on UIW main page

  14. Work Cited Doublespark. (n.d.). Usability. Retrieved November 20, 2011, from Doublespark: Design & website soultions: www.doublespark.co.uk/ The ENGL 5388 Usability Group: Harding, L., Papworth, A., Raju, R., & and Weatherford, D.-J. (2007). TTU English Department Website Usability Final Report. Texas Tech University, English Department. May 26, 2007. Services, I. T. (n.d.). Media Center. Retrieved November 02, 2011, from University of the Incarnate Word: http://www.uiw.edu/techology/media-center/ Usability, A. (n.d.). Memorability/Can Visitors Repeat Tasks. Retrieved November 18, 2011, from Affordable Usability: http://www.affordableusability.com/web-design/

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