Getting rid of the Clipboard. How one department of 4.5 staff serve over 2,000 students each quarter South Puget Sound Community College. Our Staff & Students. Asst. Director of Advising & Outreach. Ed Planner FT Perm. Ed Planner FT. Ed Planner PT.
How one department of 4.5 staff serve over 2,000 students each quarter
South Puget Sound Community College
New Student Advising & Registration 1,150from 5/21 to 6/25
Undecided Student Advising 896 as of SPRING QTR 2012
Running Start Student Advising 621 as of SPRING QTR 2012
Cost: $39.95/ month
Free 30 day trial
15% lifetime discount if referred by SPSCC
Types of Service
Create different services to help your students plan for their appointment
Students make their own appointments online- any time, anywhere up to four weeks in advance
You set the hours of operation as well as holidays and contact information
Students receive a confirmation email as soon as they schedule. It also sends them a reminder email 24 hours prior to the appointment
If you have different advisors or departments that see students they can have their own services & staff calendars
We all love exercise- but walking back and forth from your office to the clipboard to see if anyone has signed in gets old really quick
What exactly are you here for? Half the time you can’t read it and the other half of the time they just copy whatever the person before them put down
Sometimes it can feel like you are being circled by vultures, or zombies, or something like that!
At the end of the month or end of the year then you have to go back and tally all those sign in sheets to figure out how many students you saw. You literally lose hours just to counting names!
People keep stealing the pen off the clipboard so then no one can sign inWalk In
Students check in for walk in or appointment visits with the Advising Center
The system logs the time they checked in, how long they wait and then how long they meet with an Advisor
Advisors can see the last staff member seen and the last date they were seen
Services are all customizable so you can list any services you perform in your area. All services can then be ran in reports
After meeting with a student staff can write detailed notes which are then available to any other staff member who has access to Who’s Next
Move a lot of the in person presentation to an online format. Tailor the online format toward the type of student (Financial Aid, Running Start, Veteran, etc.) so there isn’t the information overload. In person sessions then become just about registration- demo of Degree Audit and Plan Your Schedule. Then we have more time to be hands on helping them out with actual registration and degree planning.
All new students came to walk in advising. Someone sat down with them individually and went through all the new student info then set them up with a PIN and advisor
Everyone watches a video while we assign their advisor and then they register as they finish watching the video.
In person presentation with demonstrations of how to use Degree Audit and Plan Your Schedule to actually select courses. Some class participation.
Students can choose to come in person or go online. The online classroom is in modules and there is a quiz at the end for comprehension.
Too much repetition and really long wait times. Students never really got how to register themselves.
Many didn’t really listen to the video and still had questions about how to register & find their degree
Students didn’t like being required to come to a session. Had to run 4 sessions a day three days a week.
Online and in person information is too much to cover. Trying to cover everyone which means no one really gets the info they need based on the kind of student they are.
Receive an email every time a student completes the quiz
Created the quiz and manage responses in Google Docs
Free 30 Trial
Capture Web Clicks
Turn PowerPoint into Video
Can record motion so you can walk students through how to use online systems
Quickly allows you to take presentations and turn them into video