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Interviewing

Interviewing. Dr. Tyra C. Phipps Frostburg State University Footnote: Stewart & Cash, Interviewing: Principles and Practices , 10 th Ed., 2003. Abbreviations. “R” Interviewer “E” Interviewee . Interchange of Behavior. Behavior constantly interchanged Exchange roles of “R” and “E”

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Interviewing

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  1. Interviewing Dr. Tyra C. Phipps Frostburg State University Footnote: Stewart & Cash, Interviewing: Principles and Practices, 10th Ed., 2003.

  2. Abbreviations • “R” • Interviewer • “E” • Interviewee

  3. Interchange of Behavior • Behavior constantly interchanged • Exchange roles of “R” and “E” • Both “R” & “E” speak and listen • Behaviors affected by directive or nondirective approaches

  4. Directive Approach • Saves Time • Quantifiable Data • Easily Replicated • Easy to Learn

  5. Directive Exchange • R “What is your name?” • R “How old are you?” • R “What is your major?” • R “When will you graduate?”

  6. Nondirective Approach • Time Consuming • Generates more Info • “R” Probe Deeply into subject matter • “E” Greater Freedom

  7. Nondirective Exchange • R “Tell me about yourself.” • R “Tell me about your present position.” • R “What are your future goals?”

  8. Remember • Nondirective Approach: • Takes more time • Gets more information • REQUIRES MORE EDITING

  9. Nondirective and Directive • Help to relax “E” • Build trust • Adapt to the “E” • Greater “R” control • Use for more challenging questions

  10. Summary of Directive vs. Nondirective Approaches • Begin with nondirective questions • Directive questions to get at real issues • Nondirective in closing to maintain good relationship

  11. Behaviors(For our next class) • INCLUSION • AFFECTION • CONTROL

  12. Inclusion • Sense of Belongingness • Willingness to Participate

  13. Affection • Degree of Warmth • Degree of Cooperation

  14. Control • Degree of Influence • Influenced by Status • Ability to Control outcome

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