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Project Objectives

Project Objectives. Identification of requirements Functional requirements Presentational requirements Learning how to Design Interfaces Create prototype that is more accessible to all stakeholders. Limitations to Project. Not considering budget All ideal services included in prototype

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Project Objectives

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  1. Project Objectives • Identification of requirements • Functional requirements • Presentational requirements • Learning how to Design Interfaces • Create prototype that is more accessible to all stakeholders Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  2. Limitations to Project • Not considering budget • All ideal services included in prototype • Several different aspects of project and time constraints • Focus only on student services Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  3. Stakeholders-Students • Around 100 nationalities • 13 Majors, 8 Graduate Programs • Many visiting and transfer students • Diversity in experience with University systems • Not centralized campus • Must travel to AUP Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  4. Stakeholders-Students Cont. • Diversity important in experience and prototype • Attempt to keep in mind typical characteristics of AUP Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  5. Stakeholders-Other • Registrar • Time consuming tasks that can be eliminated • Benefits both students, staff, and university as a whole • ITS Department • Technical logistics Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  6. Stakeholders-Other • Housing Office • Placing students in housing in more timely fashion • Bookstore • Selling books online • Bursar • Security concerns • Payments online Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  7. Stakeholders • Obtain requirements that can benefit for students and other stakeholders • Understanding of time consuming tasks done that can be put online • Understanding better students needs by ascertaining what services they most interact with the other stakeholders Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  8. Methodology • Six studies: • Diary study • Determine: how information accessed, where it is accessed and How long it takes • Terms used to describe my.aup • Comparative study • How information is organized and accessed • Keep in mind location and particularities of universities • University of San Fransisco, University of Wisconsin-Madison, University of Washington Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  9. Methodology Cont. • Usability Study • Understand student’s navigation of website • Focus Group with Students • Availability and Accessibility of student services on My.AUP • Ability for discussion and elaboration Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  10. Methodology Cont. • Student Questionnaires • Wider population of AUP than focus group • What services students use the most and what would be ideal in the future • Other Stakeholders Focus Group • Better understanding of specific tasks done for students • What can be put online • What is important to do face to face Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  11. Final Requirements • 205 total requirements • 118 Requirements that were given to us Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  12. Final Requirements • Key issues for AUP • Lack of student awareness/involvement on my.AUP • # 176 Searchable dictionary with American university system terms (e.g. transcript, registrar, syllabus, sophomore, gpa, cv/resume) and all terms used online CS=5 CD=4 P=5 • #190 Pages with sufficient amount of information without being too overloaded CS=4 CD=4 P=4 • #191 Ability to customize some aspects of My.AUP (e.g. what is shown on the home page) CS=4 Cd=3 P=3 • #192 Aesthetics must be appealing – including examples such as color scheme and recent photographs. CS=4, CD=4, P=4 • #204 Have a filter system for email where students can subscribe to emails, but all important emails (i.e. registrar) will never be blocked. CS=5 CD=5 P=5 • #205 My.AUP orientation session and launch party (for current students) CS=3 CD=3 P=3 Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  13. Final Requirements • More attractive for students • Focus group-making more like facebook • Organization • Photos Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  14. Final Requirements • My.AUP is inconsistent • But need to take this into account with diversity • Use requirements to make website that is characteristic of AUP • E.g. requirement # 176 searchable dictionary Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  15. Final Requirements • More included on site • More organized • More attractive • More AUP • And More student involvement Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

  16. Thank You! -The CM/CS 348 Human Computer Interaction Class Spring 2009 | CM/CS 348 Human Computer Interaction | Self-Services for Students Study

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