Quality assurance collective mechanisms set up by quebec universities 1988 2013
This presentation is the property of its rightful owner.
Sponsored Links
1 / 45

Quality Assurance – Collective Mechanisms set up by Quebec Universities (1988-2013) PowerPoint PPT Presentation


  • 89 Views
  • Uploaded on
  • Presentation posted in: General

Quality Assurance – Collective Mechanisms set up by Quebec Universities (1988-2013). Michel Giguère Conférence des recteurs et des principaux des universités du Québec May 23, 2013. This presentation. The objective of this presentation is

Download Presentation

Quality Assurance – Collective Mechanisms set up by Quebec Universities (1988-2013)

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Quality assurance collective mechanisms set up by quebec universities 1988 2013

Quality Assurance – Collective Mechanisms set up by Quebec Universities(1988-2013)

Michel Giguère

Conférence des recteurs et des principaux

des universités du Québec

May 23, 2013


This presentation

This presentation

The objective of this presentation is

  • to explain how the actual quality assurance (QA) system used in Quebec universities works

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Outline of the presentation

Outline of the presentation

  • CREPUQ and the Québec university system

  • The existing QA system in Québec

  • The partnership model

  • QA of new programmes

    • CEP

    • CPU

    • The roles of State and of Universities

  • QA of existing programmes

    • CVEP

    • Individual and Collective roles of Universities

  • Concluding remarks

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Crepuq a brief outline

CREPUQ - a brief outline

Founded in 1963

Incorporated in 1967 as a non-profit corporation

Headed by a Board of Directors composed of the heads of the universities

Host of a Permanent Secretariat of 45 employees

Supported by 8 committees and 20 subcommittees with close to 500 members

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

A forum for dialogue and the exchange of ideas

To improve the overall efficiency of Quebec’s higher education system

To promote the harmonization of policies and procedures

To adopt common viewpoints

To create joint services

CREPUQ - a brief outline

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

A Study and research service for university administrations

To conduct research on a variety of topics

To provide guidance for universities in their decision making

To provide support when dealing with government agencies

CREPUQ - a brief outline

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

A Place to reflect and learn new approaches

To provide a place for its members that fosters reflection and new approaches to problem solving through training and development workshops, conferences and seminars

A Coordinator and Administrator of Services

To manage information systems and cost-effective services for the universities

To develop collective work tools

CREPUQ - a brief outline

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

1)A diversified university system

14 French and 3 English universities

265,000 students, including 22,300

international students

Featuresof the Québec University System

1. Bishop’s University

2. Concordia University

3. Université Laval

4. McGill University

5. Université de Montréal

6. HEC Montréal

7. École Polytechnique de Montréal

8. Université de Sherbrooke

Université du Québec

9. UQAM

10. UQTR

11. UQAC

12. UQAR

13. UQO

14. UQAT

15. INRS

16. ÉNAP

17. ÉTS

18. Téluq

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

2)High-quality education

Programs that meet the most advanced international standards

Recognized North American degrees

Bachelor’s programs with an international perspective

Practical, interactive teaching approach

Atmosphere that promotes cooperation and teamwork

Unique professor availability and supervision

Student-centered approach

Featuresof the Québec University System

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


Quality assurance collective mechanisms set up by quebec universities 1988 2013

State-of-the-art research

Over 1,400 master’s and doctoral programs

Students can participate in research teams

Canada Research Chairs

Postdoctoral fellowships

Corporate partnerships

International collaboration:

Joint thesis supervision

Joint degrees

Featuresof the Québec University System

Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


The existing qa system

The existing QA system

  • The partnership model

  • Internal QA

    • Universities

  • External QA of existing programs

    • CVEP

  • External QA of new programs

    • CEP

    • CPU (Located at the Ministry of Higher Education)

  • Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The partenership model

    The partenership model

    • The QA system is based on a partnership between the State and the universities

    • This parnership model relies heavily on the recognized autonomy of universities, albeit a collective autonomy in addition to the traditional individual institutional autonomy

    • The originality of the model lies in its awarding key responsibilities to CREPUQ, an association of universities, rather than to an external agency

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    External qa new programmes

    External QA – new programmes

    • In 1988, following discussions between the universities and the governement of Quebec, the process for the evaluation of new programmes proposals has been set up in partnership

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The opening of a new programme in quebec

    The opening of a new programme in Quebec

    • The University elaborates its proposal

    • The quality of the proposed programme is assessed by CREPUQ (CEP)

    • The relevance of the programme is assessed by Quebec’s Ministry of Higher Education

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The sharing of responsibilities

    CREPUQ has been mandated to answer the question :

    Will the programme proposed by university provide quality education to the students that will register in it?

    The government has created a process by which it evaluates the social relevance of the new programmes that universities want to launch. For each proposal, it tries to answer the question:

    Does Quebec (the society at large) need this proposed programme?

    The sharing of responsibilities

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep mandate

    CEP - Mandate

    • CREPUQ has created, for this purpose, the Commission d’évaluation des projets des programmes (CEP)

    • CEP is comprised of eight members

      • designated by the Academic Affairs Committee (vice-rectors) for three-year renewable mandates

    • This Commission is an autonomous body

      • its evaluation notices are sent only to the relevant university and are not subject to the approval of another structure within CREPUQ

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep membership

    CEP - membership

    Appointments are based on the considerations that the candidate

    • be a member of the teaching staff of a Québec university, but not have senior administrative responsibilities;

    • typically holds a PhD or the rank of full professor, or the equivalent;

    • has experience on such authorities as Faculty Council, academic committees or subcommittees, funding agency review committees, etc.;

    • has cross-disciplinary interests.

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep membership 2

    CEP – membership (2)

    • The institutional membership is as follows :

      • Concordia University1

      • Université Laval1

      • McGill University1

      • Université de Montréal (including HEC-Montréal and École Polytechnique)2

      • Université du Québec2

      • Université de Sherbrooke1

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep membership 3

    CEP – Membership (3)

    • The disciplinary composition is as follows :

      • Arts and Literature1

      • Natural Sciences and Engineering3

      • Humanities, Social Sciences3

      • Health Sciences1

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep operations

    CEP - Operations

    • Once appointed, members act as private individuals and not as representatives of a university ;

    • A CommissionChairperson is elected among the members to serve a one-year, renewable term ;

    • The deliberations of the Commission d’évaluation des projets de programmes (CEP)are confidential, and minutes of its meetings are reserved for the exclusive use of members ;

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep criteria

    CEP - Criteria

    • Program quality depends on the adequacy of the means to meet program objectives

    • For the purpose of program evaluation, they are divided in four categories

      • Framework

      • Program Activities

      • Faculty Resources

      • Material Resources

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep evaluation process

    CEP – evaluation process

    • The process provides for

      • consultation by experts with responsibility for producing evaluation reports following site visits

      • a report drafted by the CEP and based on the opinions of experts

      • submission of the report by the CEP to the university proposing a new programme

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cep peer judgement

    CEP - Peer Judgement

    •A minimum of three expert advisors are selected, and at least one must come from outside Québec. It is understood that an expert advisor is a person with recognized qualifications in the field of the proposed program, who has no relationship to the applicant university.

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The ministry s evaluation of the relevance of the proposed programme

    The Ministry’s evaluation of the relevance of the proposed programme

    • To evaluate if a programme responds to social needs, the Ministry of Higher Education has created its own Comité des programmes universitaires

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The comit des programmes universitaires of the ministry of higher education cpu

    The Comité des programmes universitaires of the Ministry of Higher Education (CPU)

    • This Committee evaluates if it is suitable for the governement of Quebec to support a given programme with public funds

    • Its membership includes four representatives designated on CREPUQ’s recommendation and three ministerial representatives

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    In summary the roles of the universities and of the state

    The universities assess, through a collective mechanism, the quality of the new programmes

    The State evaluates, through a mechanism to which university representatives participate, the relevance of the new programmes

    In summary: the roles of the universities and of the State

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Quality assurance collective mechanisms set up by quebec universities 1988 2013

    One example : the case of a Baccalauréat en imagerie et médias numériques proposed by l’Université de Sherbrooke

    • Bachelor’s programme proposal submitted early 2003

    • Aims at training specialized personnel qualified to develop technologies using multimedia data

    • CEP’s notice of evaluation adopted in October 2003

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The result of the process a positive recommendation with

    Three conditions :

    Add one course in audionumerics

    Make compulsory the choice of an elective course

    Hire a minimum of four new professors

    Six suggestions :

    Better define the image treatment course

    Regroup four proposed courses into two

    Review the title and the content of four courses

    Examine the possibility to create a computer assisted animation course

    Add one management course

    The result of the process :a positive recommendation with

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The response of l universit de sherbrooke

    The response of l’Université de Sherbrooke

    • The University accepts the three conditions: the programme is modified accordingly and four professors are hired

    • The University is following up in the short term on four of the six suggestions and explains it may do the same as well in the longer term with the other two suggestions

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The ministry s reaction

    The Ministry’s reaction

    • Considering the positive quality assessment by CREPUQ and the response of the University and taking into account a positive relevance evaluation by its own Comité des programmes, the Minister authorizes the opening of the new programme and its funding.

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Internal qa existing programmes

    Internal QA – Existing programmes

    • Each university in Quebec has the individual responsibility to periodically evaluate all degree programmes it offers

    • The evaluation is done by special units dedicated to this process

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    External qa of existing programmes

    External QA of existing programmes

    • Universities have given CREPUQ the mandate to ensure that common standards are met

    • CREPUQ has set up the Commission de vérification de l’évaluation des programmes (CVEP) to

      • issue a Policy regarding program evaluation process

      • fulfill an audit role

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Quality assurance collective mechanisms set up by quebec universities 1988 2013

    La Politique des établissements universitaires du Québec relative à l’évaluation périodique desprogrammes existants

    This Policy was adopted by

    CREPUQ in 1991

    • Its goal is to ensure that each university complies with jointly adopted quality assurance standards;

    • In order to do so, each university has to adopt its own internal evaluation policy

    • It is applied by the Commission de vérification de l’évaluation des programmes (CVEP)

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cvep mandate

    CVEP - Mandate

    The Commission de vérification de l’évaluation des programmes (CVEP)

    • was created in 1991

    • is a fully autonomous body within CREPUQ's structure

    • is in charge of

      • ensuring that each university complies with jointly adopted quality assurance standards;

      • verifying the adequacy of internal practices of universities to the collectively adopted Policy

      • it has the power to recommend improvements to internal QA process of a given university

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cvep composition

    CVEP - composition

    • This Commission is comprised of five members designated by CREPUQ's board for a three-year mandate.

    • The members are

      • well known and respected people

      • retired professors or university adminstrators

      • who may carry on their duty without any conflicts of interest.

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cvep process 1

    CVEP- process (1)

    The (CVEP) audits, on a 7 years cycle, all universities on

    • institutional policy and program evaluation practices

    • internal periodic evaluation process

      • aims, steps, criterias, modalities

    • institutional instances

      • membership of the audit Committee, questionning practices, publication of the internal guidelines, professionnal support given to the process

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cvep audit process 2

    CVEP – Audit Process (2)

    • The audit process comprises

      • Identification by CVEP of target to be evaluated

      • Transmission by University of a dossier of periodic evaluation to illustrate the chosen target

      • Visits of the universities by CVEP members

      • Report written by CVEP and sent to universities including recommendations

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    The aims

    The aims

    • The external audit of internal QA system (institutional evaluation policy and practices) gives assurance to society that university programme offerings remain of high quality and social relevance

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    In summary individual and collective roles of the universities

    Individual Role : each university has the responsibility to periodically evaluate the quality and relevance of each of its programmes

    Collective role : CREPUQ, through CVEP, ensures that this evaluation complies with standards that have been agreed upon by all universities

    In summary : Individual and collective roles of the universities

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Cvep 20 years 3 cycles

    CVEP - 20 years, 3 cycles

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Concluding remarks the foundation for an efficient system

    Concluding remarks – the foundation for an efficient system

    • The State and the universities must agree on a framework to manage the process

    • A clear mandate must be given by the heads of the universities

    • This mandate must be undertaken by the senior officers for academic affairs (vice-rectors)

    • Together they must collectively agree on the terms of reference of the process (with particular attention to the elements that need to be evaluated)

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Quality assurance collective mechanisms set up by quebec universities 1988 2013

    • Creation of an autonomous university body in charge of the quality assessment

    • Allocation of the professionnal and financial resources to this body

    • Confirmation by the heads of universities of the validity of the rules agreed to

    • Confirmation by the State of the validity of the university-led quality assessment mechanisms and creation of the governmental agency in charge of the social relevance evaluation

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    In summary

    In summary…

    • The system in Quebec allows the universities and the State to confirm the quality and relevance of new programmes proposed by the universities. Both the State and the universities regognize each other competencies, mandates and cultures.

    • It is a light, adaptable and low-cost system.

    • But things are evolving…

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Keys to the success of such a system

    Keys to the success of such a system

    1) Firm commitment by the heads of the universities to recognize the value and the results of the process

    2) Collective process based on the consensus of the relevant key players

    3) As much as possible : respectful of the particularities of each institution

    4) Assessment based on a plurality of expressed opinions

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


    Quality assurance collective mechanisms set up by quebec universities 1988 2013

    5) Objectivity of the process - Independence and Autonomy for the relevant bodies

    6) As much transparency of the process as possible

    7) Continuity, stability and cohesiveness of the practices ensured by a permanent secretariat in charge of the follow-up

    8) At all times, maintenance of the credibility of the process vis à vis external stakeholders

    Higher Education and Quality Assurance - Collective Mechanisms set up by Quebec Universities


  • Login