The Federal Aviation Administration Presented By: Rick Baker

1. 1 The Federal Aviation Administration Presented By: Rick Baker

2. 2 ATS Incident Prevention Program Communication Phraseology Supervision ATC Proficiency Training Teamwork Runway Incursion Prevention

3. 3 Communication Complete Specific Timely Standardized in Letters of Agreement Procedures clearly defined, especially across national boundaries.

4. 4 Phraseology Recorded Reviews Standardized communication between controllers Standardized communication between controllers and pilots

5. 5 Supervision Performance Observation Identifies controller strengths and weaknesses On-the-spot corrections Additional training to improve controller skill level Supervisor leads by example Encourages teamwork Quality Assurance Review (QAR)

6. 6 ATC Proficiency Training Refresher training Annual review of LOA’s and procedures Practice ATC scenarios Training on new procedures and equipment Remedial training Corrects specific deficiencies Serves as a follow-up to performance reviews

7. 7 Teamwork Team concept Shift crews Sector teams Team briefings Conducted regularly Promotes uniformity Provides opportunity for discussion of procedures

8. 8 Runway Incursion Prevention Clearly defined areas of control on airport surface Clearly defined responsibilities Clear communication between ground and local control Memory aids Identify specific locations, procedures or users that contribute to runway incursions

9. 9 Runway Incursion Prevention Taxi Into Position and Hold (TIPH) Convenience crossings Non-visible movement areas Runway hold short

10. 10 Runway Incursion Prevention Education of non-ATC airport personnel Education of pilots Clear written procedures between ATC and airport operators Airport markings

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