Our Journey-Excellence For Every Patient D. Montana- Rhodes RN, MSN Leesa L. Bain RN, BSN, MHA HC3-HealthCare Consultants of the Carolinas. Becoming Engaged. 1 st formal presentation to the BOT and medical staff in Nov. 2007 Words (excuses) we have all heard
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Our Journey-Excellence For Every Patient
D. Montana- Rhodes RN, MSN
Leesa L. Bain RN, BSN, MHA
HC3-HealthCare Consultants of the Carolinas
Tapping into the moral compass of your leaders and providers. (Don’t hurt me, Heal me, Be nice to me)
Tapping the competitive nature of highly skilled Practitioners. ( They want to be the best)
Tapping into the expectation of stewardship.
$$$$$$ Money talks (especially when it can be taken away).
Five Critical Success Domains
BOD to establish organizational goals
Board Retreat on governing quality
Revise job descriptions
Conduct AHRQ survey
Develop action plan for AHRQ opportunities identified