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Services Career Path. MS TS BSC. What is a Services Career Path?. The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development

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What is a Services Career Path?

  • The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development

  • Involves understanding what knowledge, skills, personal characteristics, and experience are required for an employee to develop his or her career

  • Can be lateral, or through access to promotions and/or departmental transfers.

  • Requires the employee to make a plan to obtain what is necessary in each of these areas to carry out his or her career path.

  • Starts by defining the opportunities available to them……



Non-Management Career Progression

Technology Services Engineer–11H

Technology Applications Specialist H8

Print Support Specialist I/II–6H, 7H

Technology Service Technician I/II–6H, 7H

Document Specialist–1H,3H

Courier--2H

On Site Services Specialist –3H

Sr. On Site Services Specialist –4H












Technology Services Certifications

  • Two Certifications: Either A+, Net+, MCTS, or MCSA** AND Security+

Technology Application Specialist

  • CTT+

* Either Microsoft Certified Systems Engineer or Microsoft Certified Solutions Expert

** Either Microsoft Certified Systems Administrator or Microsoft Certified Solutions Associate


Technology Services Certification

Changes and Suggestions

  • Changes: Add Security+

  • Changes: Add Security+

  • Changes: Add Security+

Technology Application Specialist

  • Changes: Added CTT+

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH











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