Services Career Path
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Services Career Path. MS TS BSC. What is a Services Career Path?. The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development

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Services Career Path

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Services Career Path

MS

TS

BSC


What is a Services Career Path?

  • The process used by an employee to chart a course within Ricoh Services (BSC, MS and TS) for his or her career path and career development

  • Involves understanding what knowledge, skills, personal characteristics, and experience are required for an employee to develop his or her career

  • Can be lateral, or through access to promotions and/or departmental transfers.

  • Requires the employee to make a plan to obtain what is necessary in each of these areas to carry out his or her career path.

  • Starts by defining the opportunities available to them……


Management Career Progression


Non-Management Career Progression

Technology Services Engineer–11H

Technology Applications Specialist H8

Print Support Specialist I/II–6H, 7H

Technology Service Technician I/II–6H, 7H

Document Specialist–1H,3H

Courier--2H

On Site Services Specialist –3H

Sr. On Site Services Specialist –4H


Managed Services Training Continuum


Managed Services Training Continuum

Continued


Managed Services Training Continuum Continued


Technology Services Training Continuum


Technology Services Training Continuum Continued


Technology Services Training Continuum


Technology Services Training Continuum Continued


Technology Services Training Continuum Continued


Technology Services Training Continuum Continued


Technology Services Training Continuum Continued


Technology Services Certifications

  • Two Certifications: Either A+, Net+, MCTS, or MCSA** AND Security+

Technology Application Specialist

  • CTT+

* Either Microsoft Certified Systems Engineer or Microsoft Certified Solutions Expert

** Either Microsoft Certified Systems Administrator or Microsoft Certified Solutions Associate


Technology Services Certification

Changes and Suggestions

  • Changes: Add Security+

  • Changes: Add Security+

  • Changes: Add Security+

Technology Application Specialist

  • Changes: Added CTT+

FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH


Business Services Center Training Continuum


Business Services Center Training Continuum Continued


Business Services Center Training Continuum Continued


Business Services Center Training Continuum Continued


Business Services Center Training Continuum Continued


Business Services Center Training Continuum Continued


Business Services Center Training Continuum Continued


Questions?


Thank You.


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