A study on the importance of communication skills in workplace
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ACADEMIC REPORT WRITING UHL 2332. A STUDY ON THE IMPORTANCE OF COMMUNICATION SKILLS IN WORKPLACE. Name. ID . Group 1. Introduction. Background Research . The unemployment among graduates is considered one of the most popular issues of all times. .

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A STUDY ON THE IMPORTANCE OF COMMUNICATION SKILLS IN WORKPLACE

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A study on the importance of communication skills in workplace

ACADEMIC REPORT WRITING

UHL 2332

A STUDY ON THE IMPORTANCE OF COMMUNICATION SKILLS IN WORKPLACE

  • Name

  • ID


A study on the importance of communication skills in workplace

Group 1


A study on the importance of communication skills in workplace

Introduction

  • Background Research

The unemployment among graduates is considered one of the most popular issues of all times.

Many efforts have been made to ensure that employment statistic can be reduce over the time.

One of the ways that can be made is to established the soft skills among the students


A study on the importance of communication skills in workplace

  • What are the current trends in employer decision making of finding employee?

the current trends in employer decision making of finding employee

  • What is the main factor driving the unemployment?

the main factor that driving the unemployment

  • What are the suggestion for the graduate student to enhance their communication skill?

provide suggestion and recommendation for the graduate student to enhance their communication skill

Objective & research question


A study on the importance of communication skills in workplace

Literature Review

  • Shows the rate of job demands have begun to decline.

  • They are not looked on the examination results of graduates, but they are looking for graduates soft skills.

  • As said by the journal Employers in industries such as retail and hospitality increasingly demand so-called soft skills, concerned with emotional and aesthetic labour (Bambacas and Patricson, 2009).


A study on the importance of communication skills in workplace

Literature Review

  • The communication abilities of leadership teams are recognised as important in driving engagement (Popovich & Wanous, 1982).

  • Kilkelly (2011), who studied in this course, reported that the communication has been identified as an underlying factor associated with employee engagement


A study on the importance of communication skills in workplace

Literature Review

  • According to the Leora. Horwitz, Tannaz and Michael (2007), they suggest that to built the communication skills is through the mainstream class and also need an assignment which is we can practise through the assessment by doing oral presentation.


Data collection method

DATA COLLECTION METHOD

  • Survey

  • Questionnaire

  • 40

  • Respondent

  • Employers In The Area Of Kuantan


A study on the importance of communication skills in workplace

  • SAMPLE OF QUESTIONNAIRE

What are the most important skills or qualities you look for when hiring new employees?

Data

Me

t

hod

In your opinion ,why graduates student still unsuccessful in finding a job?

Collection

Talk to the mirror can built communication skills


A study on the importance of communication skills in workplace

DATA COLLECTION METHOD

  • QUESTIONNAIRE


A study on the importance of communication skills in workplace

DATA COLLECTION METHOD


A study on the importance of communication skills in workplace

DATA COLLECTION METHOD


A study on the importance of communication skills in workplace

FINDING & DISCUSSION

The highest percentage employer’s real demand for hiring the worker is a graduates that are educated with all or most of the right skills for the job market which is 75% ., 25% of employers agree that graduates that are educated with some of the skills for the job market, not even one employer agrees that graduates which are not educated with the right skills for the job market is suitable to hiring them.


A study on the importance of communication skills in workplace

Finding & Discussion

  • QUESTIONNAIRE

The main causes which contributes to the problem of graduates’ unemployment

The column chart above describes the main causes that contribute to the problem of graduates’ unemployment. Most of the respondents totally agree that, bad performance in interviews is the main cause contributes to the problem of graduates’ unemployment.


A study on the importance of communication skills in workplace

  • QUESTIONNAIRE

The graph shows the suggestions and recommendations for graduates to enhance communication skills among students. The respondents are strongly agreed thatengaging in presentations can built their communication skills.


A study on the importance of communication skills in workplace

Conclusion & Recommendation

  • Conclusion

  • Recommendation

  • Skills and qualities required by employer when hiring a new worker

  • Have enough knowledge and read more articles that related to our research study to find a suitable one that is relevant to our study

  • The employers agree that good communication skills are most important skills which they focused on when hiring new worker.

  • Learn more from literature about APA style, so it will be easy for to do the literature review

  • Unavailable of the right skills are the main cause that contributes to the problem of graduates’ unemployment.

  • Co-operation and time management is very important to find the right respondents and also to distribute all the questionnaires

Practicing in front of the mirror can enhance their communication skills.


A study on the importance of communication skills in workplace

The End of Slides

Thanks to Our Lecturer

Dr. NikAloesnitaNikMohdAlwi


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