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European Public Employment Services and Lifelong Guidance

European Public Employment Services and Lifelong Guidance. Dr. Tibor B. Borbély-Pecze – Professor A.G. Watts. Workshop 1: PES and lifelong guidance. 8 September 2011. PES and LLG – actualities. Demographic changes (silver age workers, growing dependency ratio) High youth unemployment rate

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European Public Employment Services and Lifelong Guidance

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  1. European Public Employment Services and Lifelong Guidance Dr. Tibor B. Borbély-Pecze – Professor A.G. Watts Workshop 1: PES and lifelong guidance 8 September 2011

  2. PES and LLG – actualities • Demographic changes (silver age workers, growing dependency ratio) • High youth unemployment rate • Global financial challenges • Rapidly changing labour market; • Changes in the sectors, within the sectors • In the occupations, within the occupations (changing job profiles) • Changing schools, curriculum, new learning pathways (e.g. APEL/ validation) • Changes in the labour & social security regulations (e.g. temporary works, project works) • Work-life balance (the overworked European?) • Migration • New type of careers (patchwork career)

  3. European definition on lifelong Guidance (LLG) „A range of activities (examples include information and advice-giving, counselling, competence assessment, mentoring, advocacy, teaching decision-making and career management skills) that enables citizens of any age and at any point in their lives to identify their capacities, competences and interests, to make educational, training and occupational decisions and to manage their individual life paths in learning, work and other settings in which these capacities and competences are learned and/or used.‟ Resolution of the Council of the European Union (2004)

  4. Main trends for PES and LLG • Serve more clients and wider target groups (e.g. inactives, school-aged) from less resources in strong time pressure • Profiling / customer segmentation • Combining self-service with face-to-face services • Ensuring quality (e.g. ISO, CAF) • Link the job profile, quality of the staff and the organisational goals (e.g. competency based job descriptions) • Evidence based policy • Measuring the impact • Targeting • Evaluation • PES key role in national and European strategies more than only national employment strategies / EES • E.g. LLL Strategy, LLG Strategy, Social Inclusion, Regional Cohesion, Education etc.

  5. PES as a ‘transition broker agency’ • For citizens, communities: school to work / work to school … (avrg. 7 job posts per a lifetime in Europe) • For employers: rapid changes in the job profiles and needed competencies

  6. Grouping guidance services (I.) • Personalised employment services, and especially the career guidance elements within the processes that PES staff use inworking with, in particular, unemployed/registered persons(including the initial diagnostic and action-planning process, and job-search assistance activities). These actions mainly refer to information provision, advice and a limited focus on guidance. • Specialised career guidance provisionto unemployed customers and other clients, where the intervention has a stronger counselling component which indicates a more professionalised staff. • Other career guidance provision (including services for students, and support for career guidance through career and labour market information).

  7. Grouping guidance services (II.) • Employment counselling, (pathway guidance VDAB, integration counselling, BA)which focuses mainly on assessment and on developing and implementing an agreed action plan focused mainly on a pathway for rapid labour market integration. • Career counselling, which focuses on longer-term career goals and is more client-centred in nature. This may be offered to some unemployed individuals and job-seekers, but may also be offered to students and to employed individuals, or to individuals thinking of returning to the labour market. • Rehabilitation counselling, which focuses on wider issues relating to help those with special needs or disabilities to gain employment. Rehabilitation counselling may be viewed as a specialisation within career counselling. • Collecting and disseminating career and labour market information. This may be a service not only to direct clients but also to the public as a whole, either directly or via other lifelong guidance services.

  8. Challenges • Multi-channelling, e-services can be linked with career information (which is a public good as well) • QA- quality of the staff – different G. activities should be listed in job profiles jointly with the needed competencies of the staff (e.g. CEDEFOP 2009, IAVEG 2003, Canadian standards 2001 etc.) • Glossary on LLG and PES (before develop QA systems!) • Impact measurement (LO, EO, SO) & evidence based practice • Link different services (e.g. validation and LLG; placement and employment counselling, career information provision and career counselling, EURES and EUROPASS with LLG services, skill portfolio development and LLG etc.) • PES involvement in European and national HRD strategies (e.g. Europe 2020, NS4NJ, … E+T 2020 ?)

  9. Thank you for your attention! Questions, comments?

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