RETAIL MODOT Motor Carrier Services

1. 70 RETAIL MODOT Motor Carrier Services INTERSTATE Missouri 70

2. 70 RETAIL MODOT What Does Motor Carrier Services Do? • Collects and distributes fuel tax and license plate fees • Registers for-hire motor carriers • Ensures for-hire carriers operate safely and carry proper insurance • Issues permits to those who carry loads that are higher, wider or heavier than what is normally legal. INTERSTATE Missouri 70

3. 70 RETAIL MODOT Why is MCS considered Retail MoDOT? • Thousands of Customer Contacts • Traditional (Telephone, Fax, Walk-in) • MoDOT Online Express Internet System • First in the nation • 24-hour access needed by 24-hour businesses • $163 Million Collected Annually • $76 million sent to other states and provinces per fuel tax and registration agreements • $87 million to highway and state road funds INTERSTATE Missouri 70

4. 70 RETAIL MODOT International Registration Plan • With one license plate and one license fee, carriers can operate in 48 states and in Canada. • Revenue portioned to states and provinces INTERSTATE Missouri 70

5. 70 RETAIL MODOT International Fuel Tax Agreement • The 48 states and Canada’s provinces collect and portion fuel tax revenue. • Carriers report fuel purchases and the miles traveled in each state each quarter. INTERSTATE Missouri 70

6. Before issuing a permit, agents check Clearances Insurance Axle load and spacing More than 80 percent of permits are issued through MoDOT Online Express 70 RETAIL MODOT Over-dimension/Overweight Loads INTERSTATE Missouri 70

7. 70 RETAIL MODOT Superload Routing • It’s a superload if it is more than: • 16 feet tall • 16 feet wide • 150 feet long • 160,000 pounds gross weight • MCS relies on districts’ input to determine routes and time of travel • Need timely turn-around INTERSTATE Missouri 70

8. 70 RETAIL MODOT Emergency Declarations • Gov. Blunt and Pete authorized MCS to waive certain state and federal motor carrier safety regulations • Expedite emergency relief • Waive hours-of-service laws • Waive fuel and trip (registration) permits • Expedite OD/OW permits • Both Missouri and out-of-state emergencies INTERSTATE Missouri 70

9. 70 RETAIL MODOT Construction Zones • Lane restrictions and narrowing • Affect OD/OW routing • Thanks for TMS updates and for holding off over-eager contractors! • Congestion • Carriers appreciate info from MoDOT • Thanks for improving traffic flow • Just-in-time and hours-of-service INTERSTATE Missouri 70

10. 70 RETAIL MODOT If an OD/OW load causes an incident, especially in a work zone: • First, call the Highway Patrol (*55 by cell or 800-525-5555) Tell them you have a commercial vehicle incident • Ask the driver for their ODOW permit Any MoDOT employee can ask to see it • If the driver leaves, get descriptive information – DOT number, plate number, color of tractor INTERSTATE Missouri 70

11. 70 RETAIL MODOT Incident Response • MCS informs carriers through • Partnership with associations • E-updates • XM and Sirius Satellite radio trucking channels • MCS appreciates districts’ efforts to keep motor carriers informed INTERSTATE Missouri 70

12. 70 RETAIL MODOT • Customer Learning Opportunities • Safety training for carriers and farmers • How to use online business application • Expanded hours • Doors were open 7:30 a.m. to 4 p.m. with phone lines closed to new calls at 3:30 pm. • Now, doors and phone lines are open 7 a.m. to 5 p.m. • Advisory committee • Technical User Group • MCS employees on national committees give Missouri carriers a voice INTERSTATE Missouri 70

13. 70 RETAIL MODOT MCS runs like a business • Generates revenue • Held to high customer standards • Real-time impact on customer needs • Dependent on partnerships • We affect, and are affected by, many divisions’ and districts’ decisions • Live or die by the ability to adapt to marketplace • Customer activity difficult to predict • Technological innovation • Continuous improvement INTERSTATE Missouri 70