Chapter 3 technical writing and electronic technologies
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Chapter 3 Technical Writing and Electronic Technologies. Technology is any implement that helps perform a task, from sticks and stones to modern computers. Computer Technologies. Inevitable and necessary in workplace writing Influential in producing and disseminating information

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Chapter 3 technical writing and electronic technologies
Chapter 3Technical Writing and Electronic Technologies



Computer technologies
Computer Technologies sticks and stones to modern computers

  • Inevitable and necessary in workplace writing

  • Influential in producing and disseminating information

  • All documents depend on them

  • All workers depend on them

  • Many to choose from for different tasks

  • Involved in the Problem-Solving Approach


Different programs for different documents
Different Programs for Different Documents sticks and stones to modern computers

  • Word processors

  • Web-authoring software

  • Graphics and imaging software

  • Desktop publishing software

  • Help authoring tools

  • Single sourcing programs


Word processors
Word Processors sticks and stones to modern computers

  • Can revise, edit, correct, and change documents

  • Use templates and style guides

  • Create tables and columns

  • Use multiple windows

  • Can be used to find and replace words and phrases

  • Can be used to share and collaborate at various stages


Web authoring software
Web-Authoring Software sticks and stones to modern computers

  • Used to design, create, and maintain websites

  • Uses graphics, images, sounds, links

  • Use HTML (HyperText Markup Language) and CSS (Cascading Style Sheets) in the background

  • Uses WYSIWYG for ease of composition


Graphics imaging software
Graphics & Imaging Software sticks and stones to modern computers

  • Creates new images

  • Edits and crops existing images

  • Masks portions of images

  • Modifies and cleans up images

  • Creates text and logos, drop shadows, and effects

  • Develops diagrams, charts, and tables


Desktop publishing dtp
Desktop Publishing (DTP) sticks and stones to modern computers

  • Combines features of word-processing, web-authoring, and graphics and imaging software

  • Renders the whole publication, including text, images, and other visual elements


Help authoring tools
Help Authoring Tools sticks and stones to modern computers

  • Create and organize information to help guide readers through a process, problem, application, program, product, or website

  • Prioritize and sequence help information so users follow it logically on various systems

  • Create glossaries, appendices, and tables of content to organize and prioritize information

  • Create and use a variety of navigational aides, such as forward, back, and home buttons


Single sourcing software
Single Sourcing Software sticks and stones to modern computers

  • Stores one version of the information to use in multiple documents

  • Is similar to help authoring software

  • Saves time and money, eliminates errors, and improves consistency


Communicating collaborating
Communicating & Collaborating sticks and stones to modern computers

  • The Internet

  • Email

  • The World Wide Web

  • Electronic Messaging

  • Video Conferencing

  • Groupware


The internet
The Internet sticks and stones to modern computers

  • Is a huge network of interconnected computers

  • Facilitates most workplace communication

  • Is a generic name for multiple modes of communication


Email
Email sticks and stones to modern computers

  • Is the most widely used tool for collaboration and communication today

  • Delivers 35 billion messages per day

  • Carries attachments, like word processing documents

  • Provides a conduit for listservs and newgroups


Netiquette the informal rules of the internet
Netiquette sticks and stones to modern computers—The Informal Rules of the Internet

  • Choose an appropriate email address

  • Use an appropriate subject line

  • Respect others’ bandwidth

  • Lurk before you leap

  • Polish your writing


Netiquette continued
Netiquette Continued sticks and stones to modern computers

  • WATCH THOSE CAPS

  • Use attachments appropriately

  • Back it up and save it

  • Remember: when it’s out there, it’s out there


The world wide web
The World Wide Web sticks and stones to modern computers

  • Web pages stored on servers, written in code, and accessed through a web browser

  • A large portion of the Internet

  • The primary medium through which technical information is published, transmitted, archived, and accessed today


Electronic messaging
Electronic Messaging sticks and stones to modern computers

  • Is synchronous communication through short text-based messages

  • Is used for short discussions, follow-ups, and immediate questions

  • Can be used to facilitate group discussions


Videoconferencing
Videoconferencing sticks and stones to modern computers

  • Allows participants to see and hear one another

  • Allows individuals at different locations to interact in real time

  • Is not as convenient as text-based messaging, since hardware, software, and bandwidth can be problematic and expensive


Groupware
Groupware sticks and stones to modern computers

  • Brings together many of the features of videoconferencing, document sharing, and the WWW in one package

  • Allows secure and private file sharing

  • Uses whiteboards to “draw” on a screen that everyone can see, regardless of their location

  • Manages lists of contacts, group members, or collaborative teams


The future
The Future sticks and stones to modern computers

  • Wireless

    • Allows remote connections

  • Bandwidth and connection speed

    • Allows for more sophisticated documents

  • Ubiquity

    • More integrated, transparent, and portable

  • Price

    • Cheaper, more powerful computing


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