Overview cummins sales service india limited
Download
1 / 21

Overview Cummins Sales & Service India Limited - PowerPoint PPT Presentation


  • 58 Views
  • Uploaded on

Overview Cummins Sales & Service India Limited. Cummins Inc.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Overview Cummins Sales & Service India Limited ' - mikhail-casimir


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Overview cummins sales service india limited

Overview Cummins Sales & ServiceIndia Limited


Cummins Inc.

  • Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.

  • Headquartered in Columbus, Indiana, (USA) Cummins serves customers in more than 160 countries.

  • With more than 28,000 employees worldwide, Cummins reported sales of $9.9 billion in 2005.


Cummins in IndiaGroup of 11 Legal Entities

  • Engines (20-2700 HP)

  • Auto, Mining, Construction,

  • Marine, Locomotive

  • Power Generation

  • Gensets, Rentals, Energy

  • Management, Captive Power Plants

  • Components & Consumables

  • Filtration, Exhaust Systems,

  • Turbochargers, Alternators,

  • Lubricants

  • Services

  • Engines, Gensets, CV Service & Repair, Finance, HR, IT/ITES, R&D, Sourcing

Sales of >$ 700 Mn,(INR) > 5,500 Employees


Cummins Sales and Service India Limited

Profile:

Wholly owned subsidiary

of Cummins India Limited,

Incorporated in 1952

Territory:

India, Nepal and Bhutan

Providing products, packages, services and solutions that enable theuptimeof our customers’ equipment

  • Business Objectives : -

  • Low cost manufacturing , logistics & distribution, outsourcing & finance

  • Best-in-class in marketing, sales and technical excellence

  • Excellence in performance of our partners

  • Great place to work


Vision/Purpose:

“Making people’s lives better by unleashing the power of Cummins”

  • Values:

  • Integrity

  • Innovation

  • Delivering Superior Results

  • Corporate Responsibility

  • Diversity

  • Global Involvement

  • Personality:

  • Decisive

  • Driven To Win

  • Agile

  • Passionate

  • Caring

Skills/Knowledge/Abilities

Mission

Motivating people to act like owners working together;

Exceeding customer expectations by always being first to market with the best products;

Partnering with our customers to make sure they succeed;

Demanding that everything we do leads to a cleaner, healthier, safer environment;

Creating wealth for our stakeholders.


Cummins sales and service india limited
Cummins Sales and Service India Limited

  • Rs 464 Cr sales revenue 2005

  • Manpower strength - more than 750

  • Nationwide spread ‘Best in class Service Network’ :

    • 78 Dealerships with multiple Branch offices.

    • 26 Company Zonal + Area Offices

  • No of Trained Engineers and technicians – more than 1600

  • Supporting 55,000+ customers & 125,000+ engines


Consistant performance

(Year1991-92 till 2005)

Stable Growth


Our brand promise dependability
Our Brand Promise: Dependability

  • “Dependability is our key brand attribute. It goes beyond product performance or response toa service event. Dependability means the customer can count on Cummins to do whatwe say we will do.” — Joe Loughrey, COO & President Cummins Inc.

  • Dependable products

  • Dependable service

  • Dependable programs

  • Dependable people


Major Strategic Planks we work on

  • Market Leadership

  • Quality Leadership

  • Cost Leadership

  • Great Place to work



Best In Class Service Network-All India

  • Cummins Zonal Offices

  • (N, S, E, W & C) 5

  • Cummins Area Offices 21

  • Dealer main outlets 78

  • Dealer branches 212

  • Cummins Owned service center 1

  • Dealers owned service centers 52

  • Main warehouse, Pune 1

  • Depots 7


Nationwide Network

  • Cummins Zonal Offices

  • (N, S, E, W & C) 5

  • Cummins Area Offices 21

  • Dealer main outlets 78

  • Dealer branches 212

  • Cummins Owned service center 1

  • Dealers owned service centers 52

  • Main warehouse, Pune 1

  • Depots 7


CS&S SALES 2005

By Performance Cells


CDS&S SALES 2005

By Markets


Markets we serve…

Mining

Marine

Compressor

Oil & Gas

Automotive

Agriculture

PowerGen

Railway

Defence

Supported by

Genuine Cummins Parts

ReCon

Replacement & Repowering

Service Solutions


Strategic Tie - Ups

  • Product Tie Up with Nature

  • Lubricants Valvoline Inc. JV

  • Automotive Spares Tata Cummins Ltd. Distributor

    • Tata Motors Distributor

  • Turbochargers Holset Distributor

  • Filters Fleetguard Dist / Mktg

  • Fuel Injection Pumps Motorpal Marketing

  • Heat Recovery Systems Thermax/ Unidyne Marketing

  • Additives Pennar Chemicals Ltd. Dist / Mktg

  • AV Mounts Gerb Vibration Control Dist / Mktg

  • Coil Coolers Coil Company Dist / Mktg

  • B/C series engines Lexia Motors Dist / Mktg

  • Battery HBL Nife Dist / Mktg


  • Customer support via

    • Parts and Consumables for all Cummins engines

      • Cummins Parts

      • Fleetguard Filters

      • Holset Turbocharger spares

      • Valvoline Cummins Lubes

      • Newage (Stamford) alternator spares

    • ReCon and Job work repairs

      • ReCon engines, components and gensets on exchange and sale

      • Estimate based repairs & overhauling of engines and components

      • Fuel Pump & Injector calibration

      • Repairs of alternators and electrical accessories

      • Swing / float engines support

    • Repower & Replacement

      • Customised engine powerpacks for various applications

    Customer Support via


    Customer Support via

    • Product Service

      - Installation and Commissioning

      - Warranty Support

      - Onsite service / Quick-Serve

      - Diagnostics

      • Tools and software

      • Engine Data Logger

      • - Testing of electrical and electronic components

        - Lub oil and coolant testing

        - Calibration of Gauges and tools

        - Toll Free No available for calling from over 60 locations


    Customer Support via

    Service Contracts

    - Engine Annual Maintenance Contracts

    - Single Point Contracts for DG sets

    - Customised O & M Contracts for DG based power plants

    - Comprehensive Service Contracts

    - O & M contracts for Construction and Industrial Equipment along with OEs

    Training

    - Customers (on site and at Pune)

    - Dealers (technical & Soft skills)

    - Information and Technical Support

    - Equipment Support Alliances (e.g.: Newage – Alternators)


    Value addition through other allied products
    Value addition through other Allied Products

    • Heat Recovery Systems – combined heat and power is the solution for energy conservation and energy utilization in industry.

    • Anti Vibration Mounts – High-life, Maintenance free, cost effective and user friendly.

    • Coil Coolers – Maintenance free remote radiators for areas having water crunch / hard-water.

    • Pulse Batteries – Zero Maintenance Generator starting system for Gensets.

    • Additives – To improve fuel efficiency and to use SKO as an alternate fuel on diesel engines.

    • LDO Kits – Kits to make LDO as an alternate fuel for substantial cost savings.

    • Upgrade Kits – kits to increase fuel efficiency, cut down operations & maintenance costs.


    We are committed to meet customers requirements of products and services, strengthening our long standing relationship & partnering in customer growth plans for the future by Being most dependable.


    ad