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GetThere Overview for Farnsworth Group . August 3, 2006. Introductions. Suzi Davis Travel Tracy Davis-Pitts GetThere Shelley Sutton Farnsworth Group. Major Reasons Control Seeing all your options helps you make better decisions Maintain your own travel profile info online Convenience

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Getthere overview for farnsworth group l.jpg

GetThere Overview forFarnsworth Group

August 3, 2006

Introductions l.jpg

  • Suzi Davis Travel

    • Tracy Davis-Pitts

  • GetThere

    • Shelley Sutton

  • Farnsworth Group

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Major Reasons


Seeing all your options helps you make better decisions

Maintain your own travel profile info online


Online site is available 24 hours per day, 7 days per week

Suzi Davis Travel confirms online bookings and handles special requests

Cost Savings

Lower ticket processing costs

Lower airfares thru better choice and selection online

Access to your corporation’s preferred carriers and negotiated rates

Why Book Business Travel Online?

Key features of getthere l.jpg

Look-and-feel similar to popular online travel Web sites

Your complete itinerary is displayed thru-out the online booking process

Easy to select and book your air, hotel and rental car options

Sorting capabilities are available for air, car and hotel options

Airline seat maps will display after making your air reservations

Easy to find and locate convenient hotels

Suzi Davis Travel confirms online bookings and handles special requests

Key Features of GetThere

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Logging On

Access GetThere from your browser at:

After you login, be sure “My Account” is up to date

You’re ready to book travel online

Getting Help

Online Resources

Online help

Getting Started Booking Online

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Step 1:Signing In

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Signing - In

  • Enter your User Name and Password andchoose Submit

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Alternate Access Page (

  • Alternate Sign in Options:

  • Click on Clients, then Farnsworth logo


  • Under Client Travel Portal Sites – Farnsworth Group

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Travel Arranger Functionality

If you are a Travel Arranger, select traveler name from pull-down menu on top left of screen.

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Travel Arranger Functionality cont’d

To assign new travelers, go to My Account to add traveler details

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Begin Search

Site Navigation bar on

top of each page

  • Travel Arranger

  • Home

  • My Account

  • My Trips

  • My Templates

  • Help

  • Logout

  • User Selectable Languages

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    User Selectable Languages

    User Selectable Languages

    • Spanish

    • French

    • German

    • Portuguese

    • French Canadian

      * Note that Messages do not translate

    My account l.jpg
    My Account

    • Update My Account the first time you sign in and remember to Save changes

    • Account Settings

      • Personal information

      • Password settings

      • Change password

      • Web Connect accounts

      • Email settings

    • Traveler Preferences

      • Air/Hotel/Car preferences

      • Frequent traveler programs

      • Passport and Visas

    • Travel Arranger Settings

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    My Account cont’d

    Examples of updating My Account data to:

    • Change password

    • Update personal information

    • Note that * denotes a mandatory field

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    My Trips

    • Click View next to a trip to review a trip's details.

      • Upcoming trips

      • Past trips

      • Cancelled trips

    • Modifications to existing trips are accessed through View My Trips

    • Select upgrades (if applicable) on AA and UA via My Trips

    • Set up Flight Alerts for email notification

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    Add / Modify Requests

    • Modify Reservations

    • Add or Modify Seat Requests

    • Add Hotel or Car to existing Air only reservations

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    Canceling Trips Online

    You can cancel unticketed reservations online by accessing My Trips, then select Cancel Trip, then select check box and choose Cancel Trip Now

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    My Templates

    You can create templates for frequently traveled itineraries. Once the template is saved, you my open it to input new travel dates and continue with the reservation with less keystrokes

    Global Templates are created for use of all Farnsworth travelers. They can be acquired by inputting the template name.

    Online help l.jpg
    Online Help

    • Content

    • Index

    • Search

    • Glossary of Terms

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    Step 2:Booking Your Trip

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    Begin Search

    The availability search will default to air, hotel, and car

    Click on Find City/Airport to check the 3 letter code

    Interactive Calendar appears when mouse is in the date field

    Search by Schedule or Price (defaults to Price)

    Click on Begin Search to check flights

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    Shop By Price

    Fare Matrix displays on top of page

    Outbound flights appear below matrix

    Click on any column to view flights for that carrier

    Click Select to choose your departing flight noting company preferences

    Modify Search allows you to change your search options

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    Select your return flight

    • Select Flight


    • Option to Search by Schedule

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    Reserve Seats

    • Seat maps are automatically shown once flight options are selected if pre-reserved seats are available

    • Use Scroll to front or Scroll to rear to navigate the seat map

    • Choose a seat by clicking on the appropriate seat icon, noting that the premium seats are reserved for premium frequent flyers

    • Click Reserve Seat and choose a seat on your next flight

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    Hotel Search

    • Hotel Search is automatically shown after seat maps

    • You may search for hotelsby

      • Location

      • Airport

      • City

      • Address

      • Reference Point

      • Postal Code

      • Note default search is 5 miles from location type specified

      • Chain

      • Hotel Name

    Hotel search reference points l.jpg
    Hotel Search – Reference Points

    Hotel Search by Reference Points Will search for hotels closest to your reference point

    Hotel selection l.jpg
    Hotel Selection

    • Sort by:

      • Company Preferred

      • Hotel Name

      • Approx. Rate

      • Distance

    • View hotels on a Map in relation to each other

    • Check hotel description and amenities

    • View more photos

    • Driving directions

    • Hotel cancellation policy

    • View more hotels

    • Check rates

    Hotel map and driving directions l.jpg
    Hotel Map and Driving Directions

    Map of Hotels

    Individual driving directions

    Hotel room selection l.jpg
    Hotel Room Selection

    Review room types and rates then click Select to choose your room type/rate

    Select Rules for rate and guarantee information

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    Car Search

    • Car Search is automatically shown after hotel

    • Search for rental cars

      • At the airport

      • Off the airport

    • Click Express Booking to bypass car individual car selection

    • Click Search Cars to view a list of available cars

    Car selection l.jpg
    Car Selection

    • Sort cars by

      • Rental Agency

      • Mileage Rate

      • Preference

      • Price

    • Total Price is Displayed

    • Click Select to choose your car

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    Review Trip

    Review Trip allows you to review and make changes to your itinerary

    Click Modify or Remove if you want to change an option

    Review Airfare Details and Cost Breakdowns as appropriate

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    Passenger Information

    • Review and change Passenger Information which is based on information and settings from My Account

    • Note that fields markedwith a “*”are mandatory

    • Option to place reservation on Hold or save as template

    • Click Continue to proceed

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    Purchasing Information

    • Review Purchasing Information which is based on information and settings from My Account

    • Ensure the Payment Information is complete for air

    Purchasing information cont d l.jpg
    Purchasing Information cont’d

    Ensure Payment information for Hotels is correct.

    Additional Email Confirmations may be sent to co-workers, spouse, etc.

    Update Instant Purchase Carriers, Department Code as applicable

    Purchasing Information

    Purchasing information cont d38 l.jpg
    Purchasing Information cont’d

    Update Trip Objective, Tickets on File, Misc Trip Info as applicable

    Special Requests section to add comments for Suzi Davis Travel agents to action

    Click Purchase Trip

    Warning message appears, click OK

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    Reservation Complete

    Ticket restrictions appear at the top page message area

    Suzi Davis Travel will issue your ticket and send you an email confirmation

    Print or download to your calendar or access Virtually There

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    Reservation Complete cont’d

    Any trip can be saved as a Trip Template to make it quick and easy to re-book the same air, hotel, and car options in the future (also available on the Review Trip page)

    Arrangers can easily book the same trip for other travelers by clicking on Duplicate Trip after entering the name of the traveler they arrange travel for

    Logout if you are finished with your travel arrangements