RCN Clinical Leadership Programme. Turning Voices. Into Action!. Ian Govier RCN Associate Consultant. opportunitynowhere. Effective clinical leadership improves patient care. Isolation.
RCN Associate Consultant
Effective clinical leadership improves patient care
Isolation improves patient care
Since the inception of the NHS, more than 50 NHS public inquiries have been conducted to address catastrophic failures in patient care.
Disempowerment of staff and patients
Inadequate leadership / management
Failure of systems and processes
The same 5 common themes emerge from each inquiry.
Walshe & Higgins (2002)
John Harvey-Jones (2002) improves patient care
“Leaders in the NHS need imagination, vision & charisma, allied with outstanding communication skills & the ability to fire their staff with enthusiasm”
“Lots of ordinary nurses are leaders – it is in the very nature of the job.
Good care involves winning your patient’s confidence, convincing them to keep to their treatment regimes and inspiring them to battle their way back to health”
Exemplary improves patient care(Clinical) Leaders
(Kouzes and Posner, 2002)
Exemplary Clinical Leaders improves patient care
“The greatest difficulty in the world is not for people to accept new ideas, but to make them forget their old ideas!” John Maynard Keynes
‘Are you kidding? I like it here!’
“The one indisputable fact that characterises organisational life, is that CHANGEis inevitable.”
(Beverley Alimo-Metcalfe, 2005)
The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.M.Scott Peck
“If you want to see change, be the change you want to see”
Exemplary Clinical Leaders be the change you want to see”
The most important task of leadership is to be the change you want to see”define and nurture a shared VISIONthat energises and brings out the best in peopleJames A. Vaughan
To be the world’s favourite airline & the undisputed leader in world travel for the millennium
To experience the emotion of competition, winning & crushing competitors
To enable people & businesses throughout the world to realize their full potential
To make people happy
Visions without actions are merely hallucinations!
Welsh Regional Burns Unit hallucinations!
So many of our dreams at first seem impossible, then they seem improbable, but when we summon the will, they soon become inevitable.
Exemplary Clinical Leaders impossible, then they seem improbable, but when we summon the will, they soon become inevitable.
To become a leader one must believe in one’s own ability to achieve results for one’s self, but the real job of the leader is not doing it but ENABLING others to do it.Saskin & Rosenbach 1993
Where once leaders were aloof decision-makers, today they are dedicated collaborators & networkers whose role is to ENABLE & give power to their team rather than wield power to their own ends.
Leaders on Leadership – an intimate view of life at the top of Europe plc Development Dimensions International (DDI), Research Report, January 2006
Sister Thomas decision-makers, today they are dedicated collaborators & networkers whose role is to
- a great enabler & clinical leader
Exemplary Clinical Leaders decision-makers, today they are dedicated collaborators & networkers whose role is to
The decision-makers, today they are dedicated collaborators & networkers whose role is to main thing is to keep the main thing - the MAIN THING
CARING decision-makers, today they are dedicated collaborators & networkers whose role is to
Make the first requirement in a hospital that it should do the sick no harm.CARE OF PEOPLE your first concern, treating them as individuals
and respecting their dignity
The biggest disease today is not leprosy or tuberculosis but rather the feeling of being unwanted, uncared for and deserted by everybody
Compassion and Care
A patient is the most important person in our Hospital. He is not an interruption to our work. He is the purpose of it. He is not an outsider in our Hospital. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.
As nurses, we have to be caring. We also need to be clever,
articulate and determined.
Strong and visible nursing leadership
is part of effective nursing care.
Nurses need to be in leadership positions at every level, from the bedside to the boardroom.
Exemplary Clinical Leaders We also need to be clever,
Encouraging We also need to be clever,
...is about the principles & practices that support the basic human need to be appreciatedfor what we do & who we are.
(Kouzes & Posner, 1997)
The modern nurse is viewed by the public as a skilled and independent professional
Melissa Fitzpatrick (2005), former editor-in-chief of public as a skilled and independent professionalNursing Management, wrote:
‘To the public these ads showcase diversity, intelligence, competence, and caring - the essence of nursing.’
Exemplary Clinical Leaders public as a skilled and independent professional
Clinical Leadership… public as a skilled and independent professional
…what am I
going to dodifferently
do nothing about it!
…we’ll always get what we’ve always got!