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November 9 th , 2011. Real World SharePoint Stories and Solutions. Michelle Gilbert, Dan Platt, & Nick Giuliano. Agenda. Introductions Intranet for the Legal Industry – Michelle Gilbert Tennant Company’s New Website – Dan Platt Break

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November 9th, 2011

Real World SharePoint Stories and Solutions

Michelle Gilbert, Dan Platt, & Nick Giuliano

  • Introductions
  • Intranet for the Legal Industry – Michelle Gilbert
  • Tennant Company’s New Website – Dan Platt
  • Break
  • Driving Efficiencies Through Effective Planning & Budgeting with SharePoint 2010 – Nick Giuliano
  • Panel Q & A
user group goal objectives
User Group Goal / Objectives

Develop and support a local community focused on Microsoft SharePoint Technologies

Educate user group members about SharePoint Technologies

Transfer knowledge within the community

Communicate best practices

Introduce new products / solutions

introductions mnspug sponsors
Introductions – MNSPUG Sponsors

Avtex (

  • Technology consulting company
  • Practice area focused on SharePoint

Benchmark Learning (

  • Training on many technologies

Microsoft (

WroxPress (

O’Reilly (

www sharepointmn com
  • Website for user group
  • SharePoint resource documents
  • SharePoint resource links
  • RSS Feeds
  • Meeting Schedule
  • Past User Group Presentations
  • [email protected]

social networking
Social Networking
  • Linked In group – The most interactive… includes job postings…

  • Facebook group

  • Twitter tags - @MNSPUG and #MNSPUG
upcoming schedule
Upcoming Schedule
  • Next Meeting

December 14th9:00 AM to 11:30 AM

Microsoft Technical Center - Edina

Topic: Social Networking for the Enterprise

Check for updates!

  • Ongoing Schedule

2nd Wednesday of every month

9:00 to 11:30 am

Microsoft Technical Center - Edina

local and online events
Local and Online Events

ScarePoint Saturday – April 14th , 2012 College– Bloomington, MN

Microsoft Webcast Calendar of Events

SharePoint ShopTalk (Online) – Every Thursday @ 11:30 AM

SharePoint Legal Users Group – 3rd Thursday @ 12:00 to 1:00 p.m.

Contact -


Michelle Gilbert

  • Web Administrator, Gray Plant Mooty
  • Interests: SharePoint

[email protected]

quick intro
Quick Intro

Dan Platt

    • Online Marketing Manager
  • Contact Info
quick intro1
Quick Intro

Nick Giuliano, PMP, V-TSP

  • Project Manager/BA
  • GNet Group
  • Caffeine Enthusiast

LinkedIn: nicholasgiuliano

Twitter: @Nick_Giuliano

Email: [email protected]

SharePoint 2010

Intranet for the Legal Industry


Provide a view of organizational information that simplifies employee interaction with business systems, facilitating collaboration and business processes while improving productivity, communication, and satisfaction.

  • We selected SharePoint 2010 Standard as our Intranet
  • User count: 350 +
  • 3 Office locations
  • Host internally
  • Launched 1st phase in August, 2011
business goals
Business Goals

Provide a firm wide communication tool for events and announcements.

Have a personalized home page per office location.

Link business tools and systems to one portal for easy access.

Connect to our document management system.

Create document collections for improved search.

Improve communication and collaboration across practice groups which tend to operate like silos.

Create robust user profiles for expertise search.

Provide robust content for the administrative, committee, practice group and client team pages.

Improve search results.

Use discussion boards, blogs, wikis when applicable.

first phase accomplishments
First Phase Accomplishments

Goal: Provide a portal environment for general firm information sharing and communication

  • Announcements Web Part
  • Administrative Sites/Content
  • Practice Group Sites/Content
  • Firm Wide Events Calendar
  • New Employees Web Part
  • Birthday and Anniversary Calendar
  • Culture Corner (Classifieds, HelpDesk, Going Green)
  • Weather Web Part
  • RSS and Twitter Feeds
  • Link to our document management system
  • Collections of Documents (Business Forms Index/Policy Manual)
second phase plan
Second Phase Plan

Goal: Provide a portal environment for administrative and practice group collaboration.

  • Activate My Sites (Allow Edit Profile)
  • Create more robust Secured sites
  • Determine valuable financial information and create dashboards
  • Enhance User Profiles to capture expertise, clients, sharing knowledge
  • Create more HR forms
  • Enhance our meta, keyword and taxonomies for improved search results
  • SharePoint Legal User Group: Began August, 2011

Meets the 3rd Thursday of every month

Date: November 17th

Time: 12:00 – 1:00 pm

Topic: Information Architecture (4th Event)

Contact: [email protected]

who is tennant company
Who is Tennant Company?

Founded: 1870 by George H. Tennant as wood products company

Business: Leader in designing, manufacturing and marketing equipment and services that help create a cleaner, safer, healthier world

2010 Revenues: $668M

2010 Employees:2,800



we make products like this
We make products like this…



Carpet Extractors



Industrial & City Cleaning


Industry-Leading Technology

for customers like these
For customers like these…

Key Markets:

  • Building Service Contractors
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Government
  • Warehousing
  • Manufacturing
  • Aviation
  • And more…
the urgency to change our public website
The urgency to change our public website!
  • In 2010 we upgraded our content management tool used to manage our public website.
  • The tool turned out to be a clunker!

Page loads spiking to 5-13 seconds

Drop in lead conversions

Increased maintenance

Unable to share content between language sites

Performance was so poor (outside the US) our global site admins could no longer make changes

project goals beyond performance improvements
Project Goals (Beyond performance improvements)
  • Leverage investment across all platforms
  • Implement new, automated translation process
  • Redesign navigation and branding
  • Share content globally more easily
  • Provide our machine manuals with search functionality
  • Centralize management of product content
  • Reduce maintenance
  • Integrate with other business systems
project accomplishments
Project Accomplishments
  • 7 months (start to finish)
  • 300+ pages of content from scratch
  • 18 language variations (3 brands)
  • Move to new hosted environment
  • SharePoint learning curve

Success Metrics Goals

Actual 1-3

Success = Extraordinary User Experience

lessons learned tips for others
Lessons learned: Tips for others
  • Take your time for Envisioning
  • Detailed UI specs (from visitors and admins point of view)
  • Optimize for SEO from the start
  • Dedicated team on both sides
  • Onsite at Avtex with development team weekly
  • Common bug tracking tool - Bontq(UAT & development teams)
  • Executive sponsors for support
  • A plan for content updates – it isn’t a one time event
  • Plan for the unexpected!
building on our success
Building on our success
  • New enhancements
  • Extranet with ecommerce capabilities
  • Intranet
  • Introduction to GNet Group
  • Key Business Processes: Planning and Budgeting
  • Case Study - Wilder Foundation
  • Microsoft SharePoint Composites & Insights
  • Planning and Budgeting Architecture
  • Demonstration
  • Links and More Information
about gnet group
About GNet Group
  • Managed Gold Certified Partner focused on Empowering Data Driven Strategies
  • Leading Provider of SharePoint and Microsoft BI Solutions
  • Finalist for Global Business Intelligence Partner of the Year 2011
  • HQ in Minneapolis/Saint Paul, local office in Dallas, offshore development center in Pune, India
key business processes
Key Business Processes

Inefficiencies are Painful

  • Complex Processes with Unknown Status
  • Multiple Sources of the Truth and Information Silos

Planning and Budgeting

  • Spreadmarts & Excel Jedis
  • Version X, Edited by Y, Reviewed by Z, FINAL COPY, “USE THIS ONE”, “OLD”, “OLD_v1”
microsoft case study
Microsoft Case Study
  • Amherst H. Wilder Foundation
  • Legacy budgeting system reached EoL
  • Wilder wanted a SharePoint-based Microsoft BI solution
  • GNet Group created a SharePoint solution leveraging InfoPath forms services and the SQL Server BI stack
  • The solution:
      • Reduced planning effort by 50%
      • Provided a reliable, single source of truth
      • Strategically positioned SharePoint and BI stack providing future expansion and agility
for more information
For More Information

Wilder Foundation Case Study

GNet Group Website



LinkedIn GNetGroup

[email protected]

Microsoft SharePoint 2010

Office InfoPath 2010


Q & A Panel

last but not least
Last But Not Least
  • Please Fill Out Evaluations
  • Drawings for Giveaways

Thanks for coming!