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2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes. Name Title Institution Length of time in current role Your earliest career ambition. Working Across Cultures. 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes. White Male

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2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

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  1. 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

  2. Name Title Institution Length of time in current role Your earliest career ambition

  3. Working Across Cultures 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

  4. White • Male • 56 years old • Married • Advanced degree • 8 years at current institution • Satisfied with job • Higher Ed experience

  5. Increased Retirements are Imminent • 40% say next career move is retirement • 37% plan to retire in 3 years or less

  6. Higher Ed experience required?

  7. Most CBOs come from within Higher Ed • 14% have spent entire career in higher ed • 17% are new to higher ed

  8. What are some benefits or disadvantages for CBOs with experience outside of higher ed?

  9. CBO roles and responsibilities

  10. Over time, the role of the Chief Business Officer (CBO) has changed from…. • “Back office” to “key spokesperson” • “Numbers only” to “overall strategy” • “Solitary administrator” to “collaborative leader” • “Revenue and expense manager” to “entrepreneur and cost cutter”

  11. CBOs are asked to be more… • In tune with the academic side • Aware of legal and regulatory issues • Attentive to data and information technology • Focused on human resources and talent management • Mindful of external politics • Well-versed in facilities and construction • Committed to teach and explain financial information to key constituents

  12. CBO Areas of Responsibility • No significant changes in past 3 years. • Slight uptick in 2013 in the number of CBOs who were responsible for auxiliary services.

  13. CBOs most important duties

  14. CBOs’ Largest Source of Frustration?

  15. CBOs’ Largest Source of Frustration? Culture that resists change*

  16. Campus Relationships and Partnerships

  17. CBOs’ Best Relationship on Campus • CAO was added as a response choice for the 2013 survey

  18. CBOs’ Most Challenging Relationship on Campus

  19. As you reflect back on your experiences as a CBO or working with CBOs, what parts of the data presented thus far surprise you?

  20. Chief Academic Officers

  21. CAO Demographics A Composite CAO: • 57 years old • Has worked for 1 president • Years of administrative experience: 12 • Years of primarily teaching/research: 12 • Internal hire. Most often a college dean. Source: ACE CAO Census

  22. 4.0 Median years of service before departing (Mean is 5.0) Source: ACE CAO Census

  23. CAO Demographics • Equally likely to retire, assume a presidency, or return to the faculty. (12% serve as a CAO elsewhere) • 73% are #2 at their institution • 56% Male, down from 60% in 2010. • 86% White, 4% African Am., 4% Hispanic, 3% Asian Am., 2% Multi., 1% Native Am. • 5% identify as LGBTQ Source: ACE CAO Census

  24. Top Uses of Time

  25. Supervising and managing personnel (including deans) • Academic programs and curriculum • Accountability, accreditation, and assessment • Strategic planning • Hiring, promoting, and retiring faculty Source: ACE CAO Census

  26. Most Important Aspects of the CAO Role

  27. Setting the academic vision of the institution • Ensuring student success • Strategic planning • Supervising and managing personnel • Advocating on behalf of faculty Source: ACE CAO Census

  28. Top Frustrations

  29. Lack of time to think and reflect • Never enough money • Difficulty cultivating leadership in others • Belief that you are infinitely accessible Source: ACE CAO Census

  30. Best and Most Challenging Relationships Source: ACE CAO Census

  31. Common Challenges and Common Strategies

  32. Some Common Issues Source: InsideHigherEd CAO Survey

  33. Some Common Strategies Source: InsideHigherEd CAO Survey

  34. Working Across Cultures 2014 CAO and CBO Collaborations: Partnering for Successful Student Outcomes

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